SOLICITATION NOTICE
D -- SPECIALIZED SERVICES & TECHNICAL ASSISTANCE FOR CONFIGURATION & IMPLEMENTATION OF IBM TIVOLI SOFTWARE
- Notice Date
- 6/3/2005
- Notice Type
- Solicitation Notice
- NAICS
- 541511
— Custom Computer Programming Services
- Contracting Office
- NASA/Glenn Research Center, 21000 Brookpark Road, Cleveland, OH 44135
- ZIP Code
- 44135
- Solicitation Number
- NNC05116212Q
- Response Due
- 6/17/2005
- Archive Date
- 6/3/2006
- Description
- NASA/GRC has a requirement for SPECIALIZED SERVICES & TECHNICAL ASSISTANCE IN SUPPORT OF THE NEXT PHASE OF CONFIGURATION & IMPLEMENTATION OF THE IBM TIVOLI IDENTITY MANAGER SYSTEM HEREINAFTER REFERRED TO AS "ITIM". This notice is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation, which is issued as a Request for Quotation (RFQ); quotes are being requested and a written solicitation will not be issued. The Government intends to acquire a commercial item using FAR Part 12 and the Simplified Acquisition Procedures set forth in FAR Part 13. Offers for the items described in the STATEMENT OF WORK are due by June 17, 2005 (4:00 P.M. EST) to NASA GLENN RESEARCH CENTER, ATTN: JOAN HAUG, M/S 500-305, 21000 BROOKPARK RD., CLEVELAND, OH 44135. Quotes can be faxed to my attention at 216-433-5489 or e-mailed to joan.v.haug@nasa.gov. Questions regarding this acquisition must be submitted in writing (e-mail is preferred) no later than JUNE 09, 2005. Prospective quoters shall notify this office of their intent to submit a quotation. It is the quoter's responsibility to monitor this site for the release of amendments (if any). Potential quoters will be responsible for downloading their own copy of this notice, the on-line RFQ and amendments (if any). An ombudsman has been appointed - See NASA Specific Note "B". Work will be done on-site at NASA GLENN RESEARCH CENTER, 21000 BROOKPARK RD, CLEVELAND, OH 44135. STATEMENT OF WORK: Project Description: This project includes specialized services and technical assistance in support of the next phase of configuration and implementation of the IBM Tivoli Identity Manager System (hereinafter ITIM) as the replacement of the local Central Directory account administration system at the NASA Glenn Research Center (GRC). The successful implementation of this system requires the integration of several software components and systems, as well as the customization of such components to the unique environment at GRC. The required implementation timeframe for this project is to be completed by September 15, 2005. PROJECT REQUIREMENTS: The vendor shall support the following transition activities: 1. Review of the existing ITIM environment, comprising of a development and production environment, to determine reusability, including identification and installation of existing software upgrades/fixes. Currently installed IBM Tivoli software versions include ITIM v4.5.1, Directory Server 5.2, IBM Data Integrator IDI v5.2.02, WebSphere 5.0.2.8, Universal Provisioning Agent (UPA) v 4.5.2 2. Create a final technical design of the IDI process, ensuring that all functionality currently provided by the UPA configuration is included in this new process. 3. Develop transition procedures for the UPA to IDI component conversion. 4. Develop the IDI components, including simple approval workflow(s), and replacement of the UPA. 5. Modify previously developed IDI load interfaces to correct problems. A. Elimination of duplicate records/record errors. 6. Add password reset process for IDI managed systems. (IDE, mail, RAS etc.) 7. Develop a deployment approach outline that includes a proposed framework for transitioning the system, with the updated IDI process, to general use. 8. Provide general implementation assistance. 9. Provide general timelines for subsequent project phases. PROJECT DELIVERABLES: 1. Provide a deployment approach outline. 2. Provide general timelines for subsequent project phases. 3. IDI developed components. 4. Provide final production ITIM hardware and software configuration and installation on NASA provided hardware. (Reinstallation of ITIM server and related software as needed to keep with current releases). Offeror shall propose estimated hours and hourly rate. Also, include travel rates, if any, and a breakout of same. Offeror shall provide evidence of prior experience supporting the configuration and implementation of Tivioli in a complex multisystem environment. Selection and award will be made to that offeror whose offer will be most advantageous to the Government, with consideration given to the factors of proposed technical merit, price, and past performance. Knowledge and prior experience is a critical requirement. It is critical that offerors provide adequate detail to allow evaluation of their offer. (SEE FAR 51.212-1(b)). Offerors must include completed copies of the provision at 52.212.3, Offeror Representations and Certifications ? Commercial Items with their offer. These may be obtained via the internet at URL: http://prod.nais.nasa.gov/eps/Templates/Commercial_Greater_Than_25K.doc . These representations and certifications will be incorporated by reference in any resultant contract. NASA shall retain source code. (SEE FAR 52.227.14). FAR 52.212.4 (OCT 2003) Contract Terms and Conditions-Commercial Items is applicable. H.5 CONTRACTORS' DUTIES AND RESPONSIBILITIES ON-SITE (GRC 52.209-90) (SEP 2002) 1. BADGES: All Contractor personnel having a need to enter areas of the Glenn Research Center or Plum Brook Station shall have an identification badge or pass. This badge or pass shall be obtained at the entrance of the Glenn Research Center or Plum Brook Station. In addition to the requirements contained herein, the Contractor shall comply with Glenn Procedures and Guidelines GLPG 3730.1, Managing Conduct and Other Employee Issues, incorporated herein by reference and made a part hereof. Resident Contractors (employees with picture badges) 1. The on-site company supervisor will notify the Main Gate Badge Clerk at PABX 3-2206 when a new employee is reporting to work. The Badge Clerk will give the company supervisor specific instructions as to how the new employee will be badged, photographed, fingerprinted, etc. 2. When an employee terminates and/or resigns employment, the company shall issue to the employee NASA Form C-10087, Non-NASA Separation Clearance Record. The company shall be responsible for making an inquiry of all offices listed on the form to see if the employee has any outstanding Government items. The employee shall then take this form to all offices that list he/she has outstanding items. The employee?s last stop is for the return of their Government issued I.D. badge. 3. The Company shall ensure that the terminated and/or resigned employee has returned his/her badge to the Main Gate Badge Clerk. Final clearance of a Contractor upon completion of a contract will depend in part upon accounting for all badges issued to employees during the performance of the contract. It should be recognized that security badges are Government property and any alteration or misuse of these badges may be prosecuted as a violation of Section 499, Title 18, U.S. Code. Non-Resident Contractors (employees with non-picture badges) 1. The Contractor's on-site manager shall comply with the Badge and Property Regulations (NASA Form C-421) a copy of which will be given the Contractor's supervisors at the time of the Construction Site Showing. The Badge and Property Regulations are quoted below: A. The following regulations have been adopted governing the control of Contractor's Badges at the Glenn Research Center. 1. Ensure that each company employee is in possession of NASA Form C-9975 prior to reporting to work for badging purposes. Employees not in possession of the above mentioned form will be delayed at the gate until such time as the company supervisor/foreman or his representative reports to the Main Gate with the appropriate paperwork for badging. 2. Report lost badges immediately. 3. Upon termination of duties, each employee's badge will be collected and returned to the Main Gate by the Contractor. Final clearance of a Contractor upon completion of a contract will depend in part upon the accounting for all badges issued to employees during the performance of the contract. It should be recognized that security badges are Government property and any alteration or misuse of these badges may be prosecuted as a violation of Section 499, Title 18, U.S. Code. II. NASA-OWNED PROPERTY 1. The term "NASA-Owned Property" refers to all controlled (tagged) and non-tagged equipment, library property, security badges, computer passwords and other property furnished by the Government during the course of the contract. 2. The Contractor shall ensure that all NASA-Owned property issued to its employees is returned and in satisfactory condition upon termination of an employee's duties. In cases where accountability for the property is transferred from one employee to another, the NASA Equipment Management System (NEMS) Control office of the Logistics Management Division must be notified. At the completion of the Government contract, all property will be returned, and the contract value will be adjusted for any property not accounted for. 3. When access to Federal computer systems has been granted, the Contractor shall ensure that its employees comply with the clause of the contract entitled "SECURITY REQUIREMENTS FOR UNCLASSIFIED INFORMATION RESOURCES (NFS 1852.204-76)". III. EMERGENCIES 1. The Contractor shall ensure that its employees are informed that Emergency, Fire, Medical, Safety, and Security assistance can be summoned by Dialing "911" on the Center's PABX telephone system. Emergencies are defined as incidents involving serious personal injury or damage that causes a possible hazardous condition, or any incidents that require immediate attention of the Plant Protection Department or Security. All other medical treatment is the responsibility of the Contractor. 2. For incidents not classified as an emergency, contractor personnel shall be instructed to immediately notify the Contracting Officer's Technical Representative (COTR)(rather than dialing "911") in the event of an accident involving either personal injury or damage to property whether public or private, including damage to motor vehicles. They shall cooperate fully with the Government Accident Investigator and the Center Accident Investigation Board. This cooperation shall include interviews at the accident site and/or at a Board meeting. 3. The Chairman of the appropriate Accident Investigation Board will notify the Contractor through the COTR as to the date and time and location of the Board meeting. The Board meetings will be held between the hours of 8:15 a.m. and 4:45 p.m. regular work days Monday through Friday. 4. For Contractor duties where continuous manning of posts is mandatory during a work shift, the Contractor shall provide substitute personnel as required for manning these posts during the meeting of the Accident Investigation Boards. IV. TRAFFIC 1. The Contractor agrees to comply, and agrees to require that all of its personnel will comply with all posted traffic signs, signals and instructions of personnel assigned for traffic control and parking purposes and with the provisions of NPD 1600.2 and NHB 1620.1 incorporated herein by reference and made a part hereof. 2. The Government reserves the right to bar from the Glenn Research Center any Contractor employee who has failed to comply with such signs, signals, instructions and the provisions of NPD 1600.2 and NHB 1620.1. The period of the bar shall be as determined appropriate by the Contracting Officer subject to the provisions of NPD 1600.2 and NHB 1620.1. The Contracting Officer will notify the Contractor in writing, setting forth the name(s) of the affected employees(s) and the time period(s) of the bar(s). No action by the Government in barring any Contractor employee from the Glenn Research Center shall be the basis for any claim whatever by the Contractor under this contract, nor shall it excuse the Contractor from complying with any provision of this contract. V. ON-SITE STANDARDS OF CONDUCT 1. The Contractor's entry onto the Center shall be pursuant to fulfilling its contractual obligations, and any related activities thereto. Contractor personnel gaining access to Glenn facilities are required to certify that they meet the minimum ethical standards for entry onto a Government facility. Falsification of this certification could lead to criminal prosecution. 2. The Contractor agrees to comply, and agrees to require that all of its personnel will comply with all applicable Federal and State statutes and regulations, NASA policy and guidance documents, Glenn policy and guidance documents, and other regulations pertaining to personal conduct while on-site. Any conduct prejudicial to the efficient operation of the Center shall be cause for removal from the Center. VI. PROHIBITION OF FIREARMS Firearms or weapons of any kind are strictly prohibited at the Glenn Research Center. VII. SECURITY INCIDENTS Theft of Property, Bomb threats, malicious damage and any other threat or violent situations shall be immediately reported to the Security Office. VIII. PROPERTY PASSES A Contractor Property Pass (NASA Form C-702) is required for the removal of all Contractor owned property and equipment and must be presented to the gate guard upon exit. This form can be obtained from the COTR (or designee) or the Glenn employee responsible for the Contractor's presence at the Center. This form must contain a complete description of the material/equipment being removed and should be signed by the authorized Government employee. Material relating to a specific contract or purchase order must be identified by insertion of the appropriate contract/purchase order number on the pass by the COTR or designee. IX. AFTER-HOUR ACCESS During normal working hours, 7:00 a.m. to 5:30 p.m. Monday through Friday, the guards at the gates will permit your entrance and departure. At any other time (other than normal hours), advance clearance is required, and may be obtained through the Glenn/Plum Brook COTR or Inspector who will then make the request to the Main Gate Sergeant PABX 3-2204 at Glenn and 3-3221 at Plum Brook. After-hour clearances as approved by the COTR Inspector are certification to the guards as authority for admittance of a contractor during off hours, including Saturdays, Sundays, and Holidays. X. CONTRACTOR IDENTIFICATION To avoid situations whereby the actions of onsite contractor employees can be construed as that of Government officials, the onsite contractor shall take the following actions: (1) Insure that employees properly display their badge at all times. (2) Institute a policy whereby employees who, in their normal course of duties, answer telephone inquiries, participate in meetings with Government and other contractor personnel or deal with the general public appropriately identify themselves so their actions cannot be construed as that of Government officials. (3) Institute a policy whereby business correspondence, including emails and memoranda, includes the name of the company in the signature line. Use company letterhead for internal company matters and letters/memos signed by company personnel. (4) For onsite office space primarily occupied by company personnel, clearly indicate on the exterior of the office space the company name. (End of Clause) NASA shall retain source code. (SEE FAR 52.227.14). FAR 52.212.4 (OCT 2003) Contract Terms and Conditions-Commercial Items is applicable. The FAR may be obtained via the Internet at URL: http://www.arnet.gov/far/ Any referenced notes may be viewed at the following URLs link below.
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