Loren Data's SAM Daily™

FBO DAILY ISSUE OF NOVEMBER 19, 2005 FBO #1454
MODIFICATION

D--D -- ISS Upgrade

Notice Date

11/17/2005
 

Notice Type

Modification
 

Contracting Office

Attn: Department of Veterans Affairs Austin Automation Center, (00D), 1615 Woodward Street, Austin, Texas 78772
 

ZIP Code

78772
 

Solicitation Number

200-26-06
 

Response Due

11/22/2005
 

Archive Date

12/22/2005
 

Small Business Set-Aside

Total Small Business
 

Description

The following questions have been answered: 1. Which ISS products are in use at AAC, i.e. RealSecure, Internet Scanner, Database Scanner, System Scanner, etc Site Protector, Intrusion Prevention Appliances, Intrusion Detection Sensors, Server Sensors, Desktop Sensors, Internet Scanner 2. In paragraph 2 of the Statement Of Objective for this RFP is the expected response time via phone? Is someone expected to be available 24/7 Is this a two hour or less response time? Is there any remote access capability available for analyzing a given situation when a trouble call is placed? The current support we have with ISS is phone support; with the upgrade to premier we were adding onsite time and a dedicated support person as opposed to just waiting in the phone queue with ISS support. There is no remote access capability available for any of the products. These are standard offerings from ISS that are sold to their resellers. 3. Paragraph 6: Is the primary engineer expected to be a full time position, i.e. 2080 hours per year? This isn't a position at the AAC, it was suppose to be an ISS engineer assigned to the AAC to get to know our environment for a higher level of support. See CLIN 0003. 4. What are the VA/AAC OCN numbers for the ISS licenses OCN 261701 OCN 262781 OCN 169709 OCN 190883 OCN 197269 OCN 197270 OCN 197270 OCN 203608 OCN 203608 OCN 234220 OCN 234220 OCN 234220 OCN 237371 OCN 188129 OCN 188129 OCN 188129 OCN 188129 OCN 188129 OCN 243112 OCN 240440 OCN 240440 OCN 240440 OCN 240440 OCN 240440 OCN 246011 OCN 222503 OCN 222503 OCN 222503 OCN 226571 OCN 241174 OCN 241174 OCN 241174 OCN 241174 OCN 250927 OCN 250927 OCN 250927 OCN 250927 OCN 252755 OCN 228442 OCN 228442 OCN 254038 OCN 254038 OCN 254038 OCN 254038 OCN 257975 OCN 258264 OCN 258264 OCN 258264 OCN 259750 OCN 258264 OCN 258264 OCN 269832 OCN 269832 OCN 269832 OCN 273679 OCN 273679 OCN 273679 5. Do you want the maintenance and support to be extended for multi-years or annually? Maintenance should be provided for the period from date of contract award through September 30, 2005. 6. Concerning the above requirement, is this new? If not, can you provide me with the incumbent contractor name, contract #, award date, and total value? The upgrade requirement is a new need, previous contracts have only been awarded for maintenance support. The most recent maintenance contract was awarded 10/1/05 to True North Solutions in the amount of $100,177.92
 

Place of Performance

Address: 1615 Woodward

Zip Code: 78772

Country: United States
 

Record

SN00933614-W 20051119/051117211845 (fbodaily.com)
 

Source

FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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