SOLICITATION NOTICE
D -- POLYCOM PREMIER SUPPORT FOR ACCORD VIDEO BRIDGES
- Notice Date
- 2/27/2006
- Notice Type
- Solicitation Notice
- NAICS
- 811212
— Computer and Office Machine Repair and Maintenance
- Contracting Office
- Department of the Navy, Naval Supply Systems Command, FISC NORFOLK DETACHMENT PHILADELPHIA, 700 Robbins Avenue, Building 2B, Philadelphia, PA, 19111-5083
- ZIP Code
- 19111-5083
- Solicitation Number
- N00140-06-Q-0723
- Response Due
- 3/6/2006
- Archive Date
- 3/21/2006
- Small Business Set-Aside
- Total Small Business
- Description
- Fleet and Industrial Supply Center (FISC) Norfolk Contracting Philadelphia, Philadelphia Office intends to acquire twelve (12) months of Polycom Premium Support for two (2) MGC 100 Accord Video Bridges with a Net 2 Network Interface Card through a Small Business Set-Aside among authorized Polycom maintenance resellers/dealers. The Polycom Accord video teleconferencing bridges, serial numbers 1488 & 1924, are in use by the Joint Warfighting Center (JWFC) of the U. S. Joint Forces Command (USJFCOM), Suffolk, VA. Required Polycom Premier Support includes the following coverage: 24/7 telephone trouble call support, including manned support 0700-1900 Central Time, Monday through Friday, and 30-minute call-back after hours and weekends. Full replacement of failed components, shipped for next business day delivery. As required software updates upon release to correct any software errors that prevent the system from performing to published specifications. Major feature and functionality software upgrades upon release. Access to Polycom's technical support hotline during local business hours, Monday through Friday (excluding holidays). Access via the World Wide Web to extensive technical information on Polycom products, including a search and query function on Knowledgebase, technical bulletins, tech tips and frequently asked questions. Face-to-Face testing can be scheduled during local business hours (except holidays) with Polycom's technical support engineers or one can take advantage of Polycom's around-the-clock video test facility with continuous motion and sound sources for quick & easy confidence checks. The Government point-of-contact for this requirement is W. A. Woodring, who can be contacted at (215) 697-9644. For a copy of the solicitation reference Request for Quotations (RFQ) N00140-06-Q-0723 and forward the request by email to william.woodring@navy.mil or telefax to the attention of W. A. Woodring at (215) 697-9569 or ?5418.
- Place of Performance
- Address: U. S. Joint Forces Command (USJFCOM), Joint Warfighting Center (JWFC), 116 Lake View Parkway, Suffolk, VA
- Zip Code: 23535-2697
- Zip Code: 23535-2697
- Record
- SN00995659-W 20060301/060227212659 (fbodaily.com)
- Source
-
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