SOLICITATION NOTICE
R -- Telephone Answering Services, 90th Medical Group, F.E. Warren AFB, WY
- Notice Date
- 9/10/2006
- Notice Type
- Solicitation Notice
- NAICS
- 561421
— Telephone Answering Services
- Contracting Office
- Department of the Air Force, Air Force Space Command, 90CONS, 7505 Marne Loop, F.E.Warren AFB, WY, 82005-2860
- ZIP Code
- 82005-2860
- Solicitation Number
- Reference-Number-F1Y4AA6221A500
- Response Due
- 9/21/2006
- Archive Date
- 10/6/2006
- Small Business Set-Aside
- Total Small Business
- Description
- This is a solicitation for commercial supplies prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This solicitation is issued as a request for quotation (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circulars (FACs). The NAICS code for the requirement is 561421 with a size standard of $6,500,000. This requirement has one line item. Line item 0001 is for Telephone Answering Services. SCOPE OF WORK. The Contractor shall provide twenty-four hour telephone answering service for the 90th Medical Group (90MDG). Call volume averages 1,096 calls per month. At the end of each business day, or as required, the Government will insure the appropriate phone number (773-3461) is forwarded to the answering service. When calls are answered by the answering service, the Contractor will indicate to the caller that they have reached the 90th Medical Group after-hours number. If the answering service contacts the pager of the appropriate 90th Medical Group staff and the message is not retrieved in a timely manner, the contractor will insure someone from the 90th Medical Group is contacted and the caller receives a response. The Contractor shall also make available statistics concerning telephone service usage to include Calls In, Calls Out, Total Calls, Total Minutes, and Average Calls and Minutes Monthly. The Contractor may include more information if available. POINT OF CONTACT. The Contractor shall designate in writing a customer service representative and provide a phone number and address where the individual may be reached. AVAILABILITY. The Contractor shall provide telephone answering service twenty-four hours a day, seven days a week, including federal holidays. HOURS OF OPERATION. The 90th Medical Group's operating hours are Monday through Friday, 7:30 A.M. to 5:00 P.M. MST. GOVERNMENT FURNISHED ITEMS AND SERVICES. GENERAL. At the end of each business day, the Government will insure the after-hours phone number is forwarded to the answering service. EQUIPMENT. The Government will provide applicable members of the 90th Medical Group with pagers in order to enable the telephone answering services to contact 90th Medical Group personnel as required. CONTRACTOR FURNISHED ITEMS AND SERVICES. GENERAL. The Contractor shall provide all equipment necessary to provide this service, with the exception of the pagers specified above. The required period of performance is for 12 months, commencing 01 October 06 through 30 September 2007. This item is being procured and will be awarded using simplified acquisition procedures in accordance with FAR subpart 13. The full text version of the FAR and DFARS Clauses may be accessed electronically at www.arnet.gov/far. The following clauses apply: 52.204-7 Central Contractor Registration (July 2006); 52.212-1 Instructions to Offerors--Commercial Items (Jan 2006); 52.212-2 Evaluation--Commercial Items (Jan 1999); 52.212-3 Offeror Representation and Certifications-Commercial Items (June 2006); 52.212-4 Contract Terms and Conditions--Commercial Items (Sep. 2005); 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Items (Aug 2006)(Deviation); 52.219-6 Notice of Total Small Business Set-Aside (June 2003); 52.222-3 Convict Labor (June 2003); 52.222-19 Child Labor-Cooperation With Authorities and Remedies (Jan 2006); 52.222-21 Prohibition of Segregated Facilities (Feb 1999); 52.222-26 Equal Opportunity (Apr 2002); 52.222-36 Affirmative Action for Workers With Disabilities (Jun 1998); 52.232-33 Payment by Electronic Funds Transfer--Central Contractor Registration (Oct. 2003); 52.233-3 Protest after Award (Aug. 1996); 52.233-4 Applicable Law For Breach Of Contract Claim (Oct 2004); 252.204-7004 Alt A Central Contractor Registration (52.204-7) Alternate A (Nov 2003); 252.212-7001 Contract Terms and Conditions Required to Implement Statutes or Executive Orders Applicable to Defense Acquisition or Commercial Items (Jul 2006) (Deviation); 252.225-7001 Buy American Act and Balance of Payments Program (Jun 2005); and 252.232-7003 Electronic Submission of Payment Requests (May 2006). Wide Area Workflow Receipt and Acceptance (WAWF-RA) Invoicing System is now mandatory for use by DoD Contractors. WAWF-RA will expedite your payment processing time and allows monitoring of your payment status online. There are no charges or fees to use WAWF-RA. To register for WAWF-RA log onto: https://wawf.eb.mil. Central Contractor Registration (CCR) per FAR Clause 52.204-7, Central Contractor Registration, is required. All offerors *must* be registered in the Central Contractor Registration (CCR) database (www.ccr.gov) on the Internet. Quotes will be evaluated for price and technical specifications. Quotes shall include pricing information to include unit price and extended total as well as the completed provision at FAR 52.212-3 (June 2006), Offeror Representation and Certifications-Commercial Items, with its offer. QUOTES ARE DUE NOT LATER THAN 10 AM, MOUNTAIN STANDARD TIME, 21 SEP 06. OFFERORS ARE ENCOURAGED TO SUBMIT QUOTES ELECTRONICALLY TO grover.easterling@warren.af.mil. Offers may also be submitted on letterhead and faxed to (307)-773-4161, Attn: TSgt Grover Easterling. You may contact TSgt Grover Easterling (POC) at (307) 773-4752 for additional information.
- Place of Performance
- Address: 90TH MEDICAL GROUP,, 6900 ALDEN DRIVE,, F.E. WARREN AFB, WY
- Zip Code: 82005
- Country: UNITED STATES
- Zip Code: 82005
- Record
- SN01139133-W 20060912/060910220223 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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