SOLICITATION NOTICE
99 -- 24 Hour, 7 Days a week, and all holidays, Live Telephone Answering Service for Marine Corps Base Quantico
- Notice Date
- 5/9/2007
- Notice Type
- Solicitation Notice
- Contracting Office
- M00264 2010 Henderson Rd Quantico, VA
- ZIP Code
- 00000
- Solicitation Number
- M00264PHONES
- Response Due
- 5/21/2007
- Archive Date
- 6/21/2007
- Description
- This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This Request for Quotation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-12, effective 04 August 2006. This is a set-aside 100% for small business. NAICS Code 561421, Size Standard $6.5million. All interested parties must be registered in the Central Contractor Registration (www.ccr.gov). The United States Marine Corps, Quantico, Virginia has a requirement for the 24hr, live telephone answering service, 7 days a week, to include all holidays. Statement of Work Contractor shall provide 24hr., live telephone answering service, 7 days a week, to include all holidays; for base plus four option years. Pricing shall include monthly pricing for estimated 100 incoming messages per month, estimated 300 outgoing messages per month. Pricing shall be included for each additional minute. Documentation for all calls received must be faxed to organization for internal records and validation of system records. Documentation will consist of a paper log. Calls are divided into the following categories: East side I-95 West Side I-95 Inside maintenance or outside maintenance Type of emergency (i.e. broken water line, downed power line) Point of Contact: Call back number: The telephone secretary representative (TSR) will ask; is this an emergency? If yes, the TSR will proceed to get the callers name, telephone numbers and brief message. If not an emergency, the caller will be instructed to call back during normal business hours. All emergency calls will be relayed to maintenance professional through provided phone tree immediately. Phone tree to be provided to selected contractor. Contractor will have live operators to coordinate and forward required calls to maintenance professionals. CLIN 0001 TELEPHONE SERVICE (Base Year ? Date of Contract to 31 Mar 08) Amount per month____________ CLIN 0002 MESSAGE UNITS (Base Year ? Date of Contract to 31 Mar 08) 3,000 message units x ________ Price/unit = ________Yearly amount CLIN 0003 OUTGOING CALLS (Base Year ? Date of Contract to 31 Mar 08) 8,000 message units x ________ Price/unit = ________ Yearly amount CLIN 0004 LONG DISTANCE (Base Year ? Date of Contract to 31 Mar 08) 100 message units x ________ Price/unit = ________ Yearly amount CLIN 0005 AUTOMATED FAX OUTCALLS (Base Year ? Date of Contract to 31 Mar 08) 250 fax calls x ________ Price/unit = _________ Yearly amount CLIN 0101 TELEPHONE SERVICE (Option Year 1 ? 1 Apr 08 to 31 Mar 09) Amount per month____________ CLIN 0102 MESSAGE UNITS (Option Year 1 ? 1 Apr 08 to 31 Mar 09) 3,000 message units x ________ Price/unit = ________Yearly amount CLIN 0103 OUTGOING CALLS (Option Year 1 ? 1 Apr 08 to 31 Mar 09) 8,000 message units x ________ Price/unit = ________ Yearly amount CLIN 0104 LONG DISTANCE (Option Year 1 ? 1 Apr 08 to 31 Mar 09) 100 message units x ________ Price/unit = ________ Yearly amount CLIN 0105 AUTOMATED FAX OUTCALLS (Option Year 1 ? 1 Apr 08 to 31 Mar 09) 250 fax calls x ________ Price/unit = _________ Yearly amount CLIN 0201 TELEPHONE SERVICE (Option Year 2 ? 1 Apr 09 to 31 Mar 10) Amount per month____________ CLIN 0202 MESSAGE UNITS (Option Year 2 ? 1 Apr 09 to 31 Mar 10) 3,000 message units x ________ Price/unit = ________Yearly amount CLIN 0203 OUTGOING CALLS (Option Year 2 ? 1 Apr 09 to 31 Mar 10) 8,000 message units x ________ Price/unit = ________ Yearly amount CLIN 0204 LONG DISTANCE (Option Year 2 ? 1 Apr 09 to 31 Mar 10) 100 message units x ________ Price/unit = ________ Yearly amount CLIN 0205 AUTOMATED FAX OUTCALLS (Option Year 2 ? 1 Apr 09 to 31 Mar 10) 250 fax calls x ________ Price/unit = _________ Yearly amount CLIN 0301 TELEPHONE SERVICE (Option Year 3 ? 1 Apr 10 to 31 Mar 11) Amount per month____________ CLIN 0302 MESSAGE UNITS (Option Year 3 ? 1 Apr 10 to 31 Mar 11) 3,000 message units x ________ Price/unit = ________Yearly amount CLIN 0303 OUTGOING CALLS (Option Year 3 ? 1 Apr 10 to 31 Mar 11) 8,000 message units x ________ Price/unit = ________ Yearly amount CLIN 0304 LONG DISTANCE (Option Year 3 ? 1 Apr 10 to 31 Mar 11) 100 message units x ________ Price/unit = ________ Yearly amount CLIN 0305 AUTOMATED FAX OUTCALLS (Option Year 3 ? 1 Apr 10 to 31 Mar 11) 250 fax calls x ________ Price/unit = _________ Yearly amount CLIN 0401 TELEPHONE SERVICE (Option Year 4 ? 1 Apr 11 to 31 Mar 12) Amount per month____________ CLIN 0402 MESSAGE UNITS (Option Year 4 ? 1 Apr 11 to 31 Mar 12) 3,000 message units x ________ Price/unit = ________Yearly amount CLIN 0403 OUTGOING CALLS (Option Year 4 ? 1 Apr 11 to 31 Mar 12) 8,000 message units x ________ Price/unit = ________ Yearly amount CLIN 0404 LONG DISTANCE (Option Year 4 ? 1 Apr 11 to 31 Mar 12) 100 message units x ________ Price/unit = ________ Yearly amount CLIN 0405 AUTOMATED FAX OUTCALLS (Option Year 4 ? 1 Apr 11 to 31 Mar 12) 250 fax calls x ________ Price/unit = _________ Yearly amount The following provisions/clauses apply to this acquisition: FAR 52.212-1 Instructions to Offertory ? Commercial Items (Jan 2006) FAR 52.222-41 Service Contract Act of 1965, as Amended, Rates from www.wdol.gov will be applied in the final award. FAR 52.222-42 Statement of Equivalent Rates for Federal Hires a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers: Lowest price. Technical and past performance, when combined, are approximately equal to price. b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer?s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award. FAR 52.212-3 Contract Terms and Conditions- Commercial Items (Sept 2005) FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders ? Commercial Items (Aug 2006) Please return a completed copy of the provisions at FAR 52.212-3 ? Offeror Representations and Certifications ? Commercial Items (Aug 2006) with your offer or register at https://orca.bpn.gov. Offers are due no later than 1:00PM, EST, 21 MAY 2007. The United States Government intends to award one (1) Firm Fixed Price Contract to the lowest price Offeror. Any questions are required to be submitted via email to kelly.kowalczyk@usmc.mil no later than 1:00pm EST. on May 14, 2007. No telephone calls will be accepted. Answers to questions will be available in an amendment and provided to all quoters. Please forward your response to the Request for Quotation (RFQ) to: Commanding General Regional Contracting Office, NE (B401) Attention: Ms. Kelly A. Kowalczyk 3250 Catlin Avenue Marine Corps Base Quantico, Virginia 22134-5001 Hand Delivery or private courier address: Commanding General Regional Contracting Office, NE (B401) Attention: Ms. Kelly A. Kowalczyk 2010 Henderson Road Marine Corps Base Quantico, Virginia 22134-5001 Electronic Address: Kelly.kowalczyk@usmc.mil Proposals may be submitted electronically, however, due to the Government computer firewall security, please be advised that it is the offeror?s responsibility to ensure that the Contracting Office receives all required documents by the due date and time.
- Record
- SN01291020-W 20070511/070509221951 (fbodaily.com)
- Source
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