SOLICITATION NOTICE
70 -- Remedy Software
- Notice Date
- 8/7/2007
- Notice Type
- Solicitation Notice
- Contracting Office
- 3920 Pender Drive, Fairfax, VA 22030
- ZIP Code
- 22102
- Solicitation Number
- 1234
- Response Due
- 8/9/2007
- Archive Date
- 2/5/2008
- Point of Contact
- Name: Doug Stuck, Title: Sourcing Agent, Phone: 301.788.3839, Fax: 703.442.7822,
- E-Mail Address
-
Doug.Stuck@fedbid.com;
- Small Business Set-Aside
- N/A
- Description
- Bids are being solicited under solicitation number 1234. This announcement constitutes the only solicitation; bids are being requested and a written solicitation will not be issued. The solicitation is issued as an invitation for bids (IFB), unless otherwise indicated herein. If your company can provide the product/services listed on the solicitation and comply with all of the solicitation instructions, please respond to this notice. To view the specifications, please go to www.FedBid.com and reference Buy No. 45250. GSA Schedule Bids Only: Sellers bidding on this opportunity MUST have the items requested on an existing GSA Schedule. The Schedule must either be in the Seller's name or the Seller must be able to document its ability to act as an agent of a partner's Schedule. Sellers may offer Open Market items only in accordance with the approved Terms and Conditions of their respective GSA Schedule AND upon approval from the soliciting Contracting Officer. Information regarding GSA Schedules can be found at www.GSA.gov. This requirement is unrestricted and only qualified sellers may submit bids. The solicitation pricing on www.FedBid.com will start on the date this solicitation is posted and will end on 2007-08-09 11:00:00.0 Eastern Time or as otherwise displayed at www.FedBid.com. FOB Destination shall be Fairfax, VA 22030 The Department of State requires the following items, Exact Match Only, to the following: LI 001, BMC Remedy AR System Server Dev Lsn PN:AR-MD DEV, 1, EA; LI 002, BMC Remedy AR System Flt - 5 Pk Lsn PN: AR-LC-05FL-AP, 1, EA; LI 003, BMC Remedy AR System Flt 5-Pk Lsn PN: AR-LC-05FL-AP, 1, EA; LI 004, BMC Remedy AR System Flt 5-Pk Lsn PN: AR-LC-05FL-AP, 1, EA; LI 005, Remedy AR System Flt 5-Pk Lsn PN: AR-LC-05FL-AP, 3, EA; LI 006, Remedy AR System Server PN: AR-MB-AP, 1, EA; LI 007, Remedy AR System Server PN:AR-MB-SO, 1, EA; LI 008, Remedy Flashboards Application PN: FB-EN-WI, 1, EA; LI 009, BMC Remedy AR System Fixed 5-Pk Lsn PN: AR-LC-05FI-AP, 1, EA; LI 010, BMC Remedy AR System Fixed 5-Pk Lsn PN: AR-LC-05FI-AP, 1, EA; LI 011, BMC Remedy AR System Fixed 5-Pk Lsn PN: AR-LC-05FI-AP, 1, EA; LI 012, BMC Remedy Service Desk Application & AR System PN: HD-EN-AR-NTX, 1, EA; LI 013, BMC Remedy Service Desk & AR System Fixed 1-Pk Lsn PN: HD-LC-1F1FU, 2, EA; LI 014, BMC Remedy Service Desk & AR System Fixed 5-pk Lsn PN: HD-LC-5FIFU, 1, EA; LI 015, Support is required for one year, 1, LOT; For this solicitation, Department of State intends to conduct an online competitive reverse auction to be facilitated by the third-party reverse auction provider, FedBid, Inc. FedBid has developed an online, anonymous, browser based application to conduct the reverse auction. A Seller may submit a series of pricing bids, which descend in price during the specified period of time for the aforementioned reverse auction. Department of State is taking this action in an effort to improve both seller access and awareness of requests and the agency's ability to gather multiple, completed, real-time bids. All responsible Sellers that respond to this solicitation MUST submit the pricing portion of their bid using the online exchange located at www.FedBid.com. There is no cost to register, review procurement data or make a bid on www.FedBid.com. Sellers that are not currently registered to use www.FedBid.com should proceed to www.FedBid.com to complete their free registration. Sellers that require special considerations or assistance may contact the FedBid Helpdesk at 877-9FEDBID (877-933-3243) or via email at clientservices@fedbid.com. Sellers may not artificially manipulate the price of a transaction on www.FedBid.com by any means. It is unacceptable to place bad faith bids, to use decoys in the www.FedBid.com process or to collude with the intent or effect of hampering the competitive www.FedBid.com process. Should Sellers require additional clarification, contact FedBid at 877-9FEDBID (877-933-3243) or clientservices@fedbid.com. Use of FedBid: Buyers and Sellers agree to conduct this transaction through FedBid in compliance with the FedBid Terms of Use. Buyers and Sellers understand that FedBid ranks all bids by price; however, pursuant to applicable acquisition regulations and/or departmental guidelines, Buyers may use criteria other than price to evaluate offers. Accordingly, please note that, unless otherwise specified herein below, to the extent required by applicable regulations and/or guidelines, award will be made to the responsible Seller whose offer conforming to the solicitation will be most advantageous to the Buyer on the basis of price, technical capability, delivery, and past performance. Contact ClientServices@FedBid.com or call 1-877-9FEDBID to address any questions or comments New equipment ONLY, NO remanufactured products Bid MUST be good for 30 calendar days after submission FOB Destination CONUS (CONtinental U.S.) No partial shipments unless otherwise specified Arab League Boycott of Israel (Aug 1999) (a) Definitions. As used in this provision: "Foreign person" means any person other than a United States person as defined below. "United States person" means any United States resident or national (other than an individual resident outside the United States and employed by other than a United States person), any domestic concern (including any permanent domestic establishment of any foreign concern), and any foreign subsidiary or affiliate (including any permanent foreign establishment) of any domestic concern which is controlled in fact by such domestic concern, as provided under the Export Administration Act of 1979, as amended. (b) Certification. By submitting this offer, the offeror certifies that it is not: (1) Taking or knowingly agreeing to take any action, with respect to the boycott of Israel by Arab League countries, which Section 8(a) of the Export Administration Act of 1979, as amended (50 U.S.C. 2407(a)) prohibits a United States person from taking; or, (2) Discriminating in the award of subcontracts on the basis of religion. Agencies may require registration with the Central Contractor Registry (CCR) or to receipt of order. Information can be found at www.ccr.gov "The terms and conditions of the Prompt Payment Act ( P.L. 97-177 as amended) and OMB CIRCULAR A-125 as amended, FOB ORIGIN, are applicable to this order. The vendor should expect payment within thirty (30) calendar days after receipt of the vendor's invoice by the Department of State, DTSPO, for the purposes of determining a payment due date and the date on which interest will begin to accrue. An invoice shall be deemed to be received on the later of (1) the date a proper invoice is actually received by the Department of State, DTSPO designated billing office or (2) the seventh day after the date on which the property is actually delivered or performance of the services is actually completed. (a) The provider of information technology shall certify applications are fully functional and operate correctly as intended on systems using the Federal Desktop Core Configuration (FDCC). This includes Internet Explorer 7 configured to operate on Windows XP and Vista (in Protected Mode on Vista). For the Windows XP settings, see http://csrc.nist.gov/itsec/guidance_WinXP.html and for the Windows Vista settings, see: http://csrc.nist.gov/itsec/guidance_vista.html. (b) The standard installation, operation, maintenance, update, and/or patching of software shall not alter the configuration settings from the approved FDCC configuration. The information technology should also use the Windows Installer Service for installation to the default ¿program files¿ directory and should be able to silently install and uninstall. (c) Applications designed for normal end users shall run in the standard user context without elevated system administration privileges. (d) The Department of State currently intends to use Vista in Protected Mode in the future when all devices at all worldwide locations have sufficient capacity to permit an upgrade from the XP operating system. A) The offeror shall provide the government, with its offer submission, written verification from the GSA schedule holder that an agreement exists that validates the offeror's right to offer the GSA schedule items on behalf of the GSA schedule holder, if other than the offeror; and, B) By proactively complying with this offer term, sellers accept that the government will make award to the GSA schedule holder only, as the sole awardee. Further, the sole awardee and only the sole awardee shall submit its invoice to the government and receive payment from the government. Renewal of software maintenance servicefor Remedy HelpDesk trouble ticketing sofware. This software provicdes all incident tracking capability to DTSPO Network Operaetions Center. Remedy/BMC is the manufacturer of the sofware and the only providor of software support after initial procurement. Multiple vendors can sell initial license and also resell support. Remedy software is proprietary software for work flow and trouble icket management that we have used for several years. We invested substantial effort in implementing it for our purposes. We require continued use of this software, and only the manufacturer can providesupport and updates. NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (07-AUG-2007); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT fbo.support@gsa.gov REGARDING THIS ISSUE.
- Web Link
-
www.fedbid.com (b-45250, n-6924)
(http://www.fbo.gov/spg/State/FedBid.com/FedBid1/1234/listing.html)
- Place of Performance
- Address: Fairfax, VA 22030
- Zip Code: 22030
- Country: US
- Zip Code: 22030
- Record
- SN01365293-F 20070809/070807224155 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's FBO Daily Index Page |