SOLICITATION NOTICE
R -- After Hours Medical Answering Service
- Notice Date
- 8/13/2007
- Notice Type
- Solicitation Notice
- NAICS
- 561421
— Telephone Answering Services
- Contracting Office
- Department of the Air Force, Direct Reporting Units, USAF Academy - 10 MSG/LGC, 8110 Industrial Drive Suite 200, USAF Academy, CO, 80840-2315, UNITED STATES
- ZIP Code
- 00000
- Solicitation Number
- FA7000-07-T-0174B
- Response Due
- 8/15/2007
- Archive Date
- 8/30/2007
- Small Business Set-Aside
- Total Small Business
- Description
- After Hours Medical Answering Service. A notice used to identify and set aside an acquisition for a service-disabled, veteran-owned small business (SDVOSB) was previously posted. This SDVOSB set-aside has been dissolved. The United States Air Force Academy (USAFA) intends to solicit competitive proposals to provide an after hours answering service for phone calls directed to Air Force Academy Primary Care Managers. The contractor will also be responsible for monthly reports providing detailed information per a statement of work. This will be a non-personal service contract where the contractor shall provide all personnel, supervision, equipment, materials, and other items to provide an after hours medical answering service. Awardee must be prepared to handle up to 1200 calls per month on occasion, with the majority of work being 300 ? 500 calls per month. A Firm-Fixed Price contract with a fixed monthly rate is contemplated. A contract with a base period and four (4) option years is anticipated. Planned contract performance is base period from date of contract award to 30 June 2008 and option periods running 1 July 2008 through 30 June 2012. The applicable North American Industrial Classification System (NAICS) Code and size standard is 561421 and $6.5M, respectively. Release of the Request For Proposal (RFP) on FedBizOpps is anticipated on 15 August 07, with proposals due approximately 10 days after release. This will be a 100% Small Business Set-Aside. Point of Contact for this acquisition is Donna Kichton, Contracting Specialist, 719-333-4143, donna.kichton@usafa.af.mil. Clause 5352.201-9101 OMBUDSMAN (AUG 2005) (a) An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the party to another official who can resolve the concern. (b) Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution. Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A-76 competition performance decisions). (c) If resolution cannot be made by the contracting officer, concerned parties may contact the Center/MAJCOM ombudsmen, Tara Petersen, 8110 Industrial Drive, Ste 103, USAFA, CO 80840, 719-333-2074, Fax 719-333-9018, email: tara.petersen@usafa.af.mil Concerns, issues, disagreements, and recommendations that cannot be resolved at the MAJCOM/DRU level, may be brought by the concerned party for further consideration to the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (703) 588-7004, facsimile number (703) 588-1067. (d) The ombudsman has no authority to render a decision that binds the agency. (e) Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the Contracting Officer. (End of clause)
- Place of Performance
- Address: 10th Medical Group, USAF Academy, CO
- Zip Code: 80840
- Country: UNITED STATES
- Zip Code: 80840
- Record
- SN01370848-W 20070815/070813221158 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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