SPECIAL NOTICE
99 -- Help Desk Services
- Notice Date
- 9/6/2007
- Notice Type
- Special Notice
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- ACA, ITEC4, Directorate of Contracting , 2461 Eisenhower Avenue, Alexandria, VA 22331-0700
- ZIP Code
- 22331-0700
- Solicitation Number
- USA-SNOTE-070906-006
- Archive Date
- 12/5/2007
- Description
- The US Army Contracting Agency (ACA), Information Technology, E-Commerce and Commercial Contracting Center (ITEC4), ATTN: SFCA-IT-BTA, Hoffman I, 2461 Eisenhower Avenue, Alexandria, VA 22331-1700, on behalf of the Joint Program Management Office (J PMO) for the Standard Procurement System (SPS) intends to award a Sole Source contract (IAW 6.302-1, Only One Responsible Source) to CACI, 4114 Legato Road, Fairfax, VA 22033-4002. The objective of this contract is to provide Help Desk assistance (Level I, II and III) to the 750+ operational sites within the DoD contracting community (Army, Navy Air Force, Marine Corps, Other Defense Agencies [ODAs], etc.) in the areas of troubleshooting, diagnosing, installing, upgrading, monitoring, maintaining and oper ating the SPS product suite. The Help Desk is responsible for providing diagnostic and manipulative scripts for known issues that have been reported, resolving database management issues, issues/problems associated with executing the PD2 COGNOS catalogs, assistance in diagnosing and resolving issues/problems resulting from the execution of integrated software, assistance in diagnosing and resolving issues/problems with the CACI provided installer software and/or integrated suite of software, etc. The serv ices support the PD2 v4.2 Increment 2, Federal Procurement Data System (FPDS) engine/Federal Procurement Data System-Next Generation (FPDS-NG), corresponding Adapter Software application versions, Standard Procurement System- Contingency (SPS-C) that have received Government acceptance. This includes the most current accepted version and one (1) back (i.e. Version 4.2 Increment 2, Service Release 07 [current] and Version 4.2 Increment 2, Service Release 05 [one back]. This Help Desk support also includes third party software (COGNOS, Sybase, WebMethods, etc.). The estimated dollar value of this requirement, including options is $6.2M. The Period of Performance will be 01 October 2007 through 30 September 2008 and three (3) one year option periods. This notice is NOT a request for proposals. The Government will not issue a solicitation. Award is anticipated no later than 28 September 2007. Email your comments to Army Contracting Agency (ACA), Information Technology, E-Commerce and Commercial Contracting Center (ITEC4), at scot.plank@us.army.mil prior to 2:00 pm 14 September 2007.
- Record
- SN01397245-W 20070908/070906221620 (fbodaily.com)
- Source
-
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