SOURCES SOUGHT
A -- JPL SOFTWARE PROVISIONING AND SOFTWARE PROCUREMENTS REQUEST FOR INFORMATION
- Notice Date
- 12/16/2010
- Notice Type
- Sources Sought
- NAICS
- 423430
— Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
- Contracting Office
- NASA Management Office, Jet Propulsion Laboratory, 4800 Oak Grove Drive,Pasadena, CA 91109
- ZIP Code
- 91109
- Solicitation Number
- SP-10-07
- Response Due
- 1/14/2011
- Archive Date
- 12/16/2011
- Point of Contact
- Mary Helen Ruiz, JPL Business Opportunities Office, Phone 818-354-7532, Fax 818-393-1746, Email maryhelen.ruiz@jpl.nasa.gov
- E-Mail Address
-
Mary Helen Ruiz
(maryhelen.ruiz@jpl.nasa.gov)
- Small Business Set-Aside
- N/A
- Description
- The California Institute of Technologys Jet Propulsion Laboratory (JPL), a NASAfederally funded research and development center (FFRDC) located in Pasadena, California,invites your company to present your capabilities and best business practices forsoftware provisioning and software procurements.BACKGROUND: JPL has a decentralized set of processes and mechanisms for obtainingsoftware to be utilized by the approximately 5,000 employees at the Laboratory. Currently, the software order interfaces are fragmented and require a broad range ofadministration. Going forward, JPL would like to consolidate the various processes ofobtaining software in order to improve administration and take advantage of a volumepurchasing approach. The Office of the Chief Information Officer (OCIO) would like to change the paradigm fromone of Software Acquisition to one of Software Provisioning. The OCIOs intent is tomake it easy and intuitive for all employees to obtain the software needed to performwork and to take advantage of trends in the IT industry, including virtualization and thecloud.Oracle iProcurement is one of the purchasing vehicles for software acquisition. TheiProcurement subcontract will be re-competed in early calendar year 2011. In doing so,JPL would like to take advantage of this timing to explore the overall environment forthe acquisition and distribution of software and invite industry to provide comments,ideas, and solutions that could lead to a more centralized, user friendly and costeffective Laboratory process for Software Provisioning.JPL has a PC, Mac and UNIX/Linux customer base.The current mechanisms for JPL to obtain software are listed below with an approximateannual spend. Oracle iProcurement (Channel Software that is not part of the standard desktop build) approximately $1.5 million per year. Includes: Adobe, Red Hat, AEC, Apple, ISI, ITTVisual Software, Lab View, Dragon, VM Ware, Wolfram, software accessories and peripheralsand cell phone accessories. The software includes both box product (60%) purchases andelectronic downloads (40%). Oracle Enterprise Agreement 5,500-seat enterprise agreement (direct with Oracle)Microsoft Enterprise Agreement approximately $2 million annuallyComputer-Aided Engineering (CAE) Tools approximately $4 million annual in licenses. Please refer to Attachment 1. Computer-Aided Engineering (CAE) Tools list. Purchase Requisitions (Direct Purchases) approximately $300K annually for multi-seatsoftware and maintenance. (Oracle, Siemens Government Services, The Mathworks, MentorGraphics, Analytical Graphics, Inc, National Instruments, Kazer Corporation and Sword &Shield). Core Software (provided to all employees as part of the Desktop Outsourcing Service) Microsoft Office, Anti-Virus and varies utilities. This software is part of a long-termagreement, managed by the desktop provider and will not be part of the solicitation. At a minimum, JPL will establish a follow-on iProcurement subcontract. Describe yourcompanys ability to conduct business with Oracle iProcurement customers (please listcustomers and provide Oracle release, if known). Specifically, provide a current contactperson and phone number for two of these customers.iPROCUREMENT CONTENT MANAGEMENT: 1. Does your company maintain catalog data in an exportable format (tab-delimited, XML,CIF, or cXML)?2. Does your company provide a website for searching through an online catalog, orderplacement and checkout? Please provide the website URL, if so. Is the website SSLcertified? 3. Does your company maintain a test website that customers could connect for testingpurposes?4. How often has your production website been down in the last 12 months and for how longeach time?5. Will you maintain a customer specific catalog on your website for online orderplacement and checkout? If so, describe your ability to restrict items from displayingwithin online catalogs for your customers. Also, describe your standard process forupdating customer specific online catalogs as it pertains to items being added or removedand price changes. 6. Describe how you provide an estimated delivery date for each item ordered.7. Does your company support punchout? (a) If so, describe which formats (Oracle XML,cXML); (b) Discuss how many buying customers you conduct business with through punchout;(c) Describe your companys ability to support transparent punchout; (d) Describe thekind of customizations you can provide. Example: A JPL specific list of items with JPLnegotiated delivery dates, and/or bringing back JPL specific item attribute data such asa taxable flag.iPROCUREMENT PO DELIVERY1. Describe your companys ability to support receiving of generic PO EDIs sent byiProcurement, PO EDIs with customized mappings, or both. 2. Can your company download EDI files through a VAN, such as Inovis (formerlyHarbinger)? If so, discuss the translation software you use (i.e. ProEDI).3. Describe your companys ability to support any additional communication methods(WebMethods, Email, etc).4. Describe your companys use or plan on using Oracle iSupplier Portal (iSP).5. Discuss your standard policy for the return or cancellation of an order. 6. Describe your standard turnaround time for a delivery. 7. Can your company source cell phone accessories (Blackberry, iPhone)? If so, are theycore products your company typically source and readily available? 8. Can your company offer software Apps for mobile devices? If so, how does the customerdownload the software App on their mobile device and how is payment made?9. Discuss whether your company currently barcodes packages for your customers. Items tocover include:10. Describe the format that the machine readable code is in. 11. Describe how it is barcoded, by package or item ordered. 12. Describe if the barcode is in a custom format that is customer specific, a standardcompany format, or a UPS/FedEx barcode. If it is custom or company format, whatinformation is contained in the barcode? 13. Describe other customization that is available and if you can include the PO #, Line# and Quantity in the barcode.14. Describe how your company would manage receipt of electronic software since nophysical media will be delivered to JPL.15. Describe your companys ability to provide Advanced Shipment Notices (ASNs).16. Discuss the electronic delivery format. 17. Discuss the content that is provided in the ASN. 18. Discuss if your system can handle an invoice-less process with 10 day payment terms,and only receive a remittance advice with payment. Example: Evaluated ReceiptSettlement Process (Creates an invoice at the time of receipt and processes that invoicefor payment within 10 days).JPL is interested expanding the use of Oracle iProcurement. iProcurement currently has a$5,000 per product price limit with potential of expanding to accommodate other products. JPL CHALLENGES: The following describes JPLs challenges that have the largest area ofimprovement. Detail your companys possible solutions to these areas of concern. License Management and Compliance (including those existing enterprise agreementsdiscussed above that may benefit from license management). Order Tracking - Ordertracking for fulfillment and order tracking to the individual for audit compliance ormaintenance programs. Billing processes (such as charge backs to individual internalusers). Temporary use or virtual library check-out for occasional software use orhigh-dollar software. Evaluation of special request software. Co-terminus maintenanceprograms.JPL is also interested in receiving information about services your company may offerthat is not discussed in this document. Lastly, describe the benefits and/or limitationsof incorporating all JPLs software needs into a single subcontract. RESPONSE DEADLINE: Please submit the above-requested information to the attention of MaryHelen Ruiz at Email address: maryhelen.ruiz@jpl.nasa.gov with all applicable informationby January 14, 2011.POINT OF CONTACT: Please direct questions regarding this synopsis to Stephanie Park,Subcontract Manager at 818-354-4709 or via E-mail: Stephanie.L.Park@jpl.nasa.govREQUIREMENTS: Your company is requested to present your capabilities in response to thisRFI by providing the following: (1) Name and address of company; (2) Name of contactperson, phone, E-Mail and fax number; (3) Core product manufacturers that your companyprovides and is authorized to distribute; (4) Specify if your company is large, small,small disadvantaged, women-owned, HUBzone, veteran-owned, or service-disabledveteran-owned business; (5) Your affirmative interest in future procurementopportunities; and (6) A short description of your eBusiness system and your ability tocommunicate with Oracle iProcurement.DISCLAIMER: It is emphasized that the requested information is for preliminary planningpurposes only and does not constitute a commitment, implied or otherwise, that JPL willsolicit you in the future. Neither JPL nor the Government will be responsible for anycosts incurred by you in furnishing this information. Be advised that any informationprovided is deemed to be furnished with unlimited rights to JPL, with JPL assuming noliability for the disclosure, use, or reproduction of such data.
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