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FBO DAILY ISSUE OF JUNE 17, 2011 FBO #3492
SOLICITATION NOTICE

70 -- Service-Now Software and Installation Services to NIST - SB1341-11-RQ-0319-Solicitation

Notice Date
6/15/2011
 
Notice Type
Combined Synopsis/Solicitation
 
NAICS
423430 — Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
 
Contracting Office
Department of Commerce, National Institute of Standards and Technology (NIST), Acquisition Management Division, 100 Bureau Drive, Building 301, Room B129, Mail Stop 1640, Gaithersburg, Maryland, 20899-1640
 
ZIP Code
20899-1640
 
Solicitation Number
SB1341-11-RQ-0319
 
Point of Contact
Janine A. Kerns, Phone: 301-975-4267
 
E-Mail Address
janine.kerns@nist.gov
(janine.kerns@nist.gov)
 
Small Business Set-Aside
Total Small Business
 
Description
SB1341-11-RQ-0319-Solicitation This solicitation is a request for quotation. The solicitation document incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-51. The associated North American Industrial Classification System (NAICS) code for this procurement is 423430- Computer and Computer Peripheral Equipment and Software Merchant Wholesalers. This requirement will be competed as a Total Small Business set aside under the corresponding size standard of 100 employees. The Government anticipates the award of a firm-fixed-price purchase order to the offeror that offers the best value to the Government using the Lowest-Priced, Technically Acceptable method. The National Institute of Standards and Technology (NIST) Office of Information Systems Management (OISM) has a requirement for brand name commercial items. NIST OSIM requires Service-Now Software Licenses and Installation Services. The specific requirements are detailed in the attached document entitled Solicitation SB1341-11-RQ-0319. This requirement will be competed only among authorized resellers/business partners of Service-Now..All offerors shall meet the requirements detailed in the attached document entitled Solicitation SB1341-11-RQ-0319 as an authorized reseller/business partner of Service -NOW. Brand Name Justification: The National Institute of Standards and Technology (NIST) Office of Information Systems Management (OISM) requires a tool for the organization to process all customer requests and manage incidents. Service-now includes features specific to HR Roles, HR Notifications, and HR Workflow (the same for Facilities) that support the HR and Facilities functions through the same interface used to track IT customer requests/incident as required by NIST. Service NOW meets NIST OISM's requirement that the product work on Unix-based Operating Systems and that the product is able to support a user-base of 4,000 - 5,000 users. Service-NOW's product is also able to meet NIST OISM's requirement to process a mixture of Human Resources and Facilities as well as Information Technology requests/incidents through the same interface. Service-NOW is the only known brand whose Commercial Off-The Shelf Product will meet NIST's requirement. All quotations shall be submitted electronically so that they are received at janine.kerns@nist.gov no later than June 24, at 12:00 pm EST. All questions regarding this solicitation shall be submitted electronically to janine.kerns@nist.gov, referencing Solicitation number SB1341-11-RQ-0319 Please see attached document entitled "Solicitation SB1341-11-RQ-0319 for all pertinent details and instructions for this solicitation.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/DOC/NIST/AcAsD/SB1341-11-RQ-0319/listing.html)
 
Place of Performance
Address: 100 Bureau Drive, Gaithersburg, Maryland, 20899, United States
Zip Code: 20899
 
Record
SN02473528-W 20110617/110615234846-01adc6664d0cd90b97c75b1d6ce87971 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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