SOURCES SOUGHT
U -- N1023-12-0022 ITIL SERVICE OPERATIONS TRAINING - Market Survey N1023-12-0022
- Notice Date
- 5/14/2012
- Notice Type
- Sources Sought
- NAICS
- 611430
— Professional and Management Development Training
- Contracting Office
- Department of the Navy, Military Sealift Command, MSC HQ - Washington, 914 Charles Morris Court, SE, Washington Navy Yard, Washington, District of Columbia, 20398-5540
- ZIP Code
- 20398-5540
- Solicitation Number
- N1023-12-0022
- Archive Date
- 6/8/2012
- Point of Contact
- Jorge E. Rosario, Phone: 202-685-5951, Stefani M Nick, Phone: 202-685-5962
- E-Mail Address
-
jorge.rosario@navy.mil, stefani.nick@navy.mil
(jorge.rosario@navy.mil, stefani.nick@navy.mil)
- Small Business Set-Aside
- N/A
- Description
- Market Survey The Military Sealift Command (MSC) Headquarters' Command, Control, Communication & Computer Systems Directorate (N6) requires industry standard training in Information Technology Infrastructure Library (ITIL) Service Operations as a means of developing the knowledge and skills needed to effectively and efficiently manage the day-to-day operations of N6-provided IT services. The successful contractor shall provide in-depth course instruction covering the following processes and functions: event management, incident management, request fulfillment, problem management, access management, service desk, technical management, IT operations management and application management. The course shall provide practical knowledge for implementing meaningful performance measures designed to improve awareness of operational performance.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DON/MSC/MSCHQ/N1023-12-0022/listing.html)
- Place of Performance
- Address: Contractor provided facility., Norfolk, Virginia, United States
- Record
- SN02747713-W 20120516/120515000830-88964b99deff5f3484094abe027df5df (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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