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FBO DAILY ISSUE OF AUGUST 12, 2012 FBO #3914
DOCUMENT

R -- Success Criteria & Key Performance Indicators TO#7 - Attachment

Notice Date

8/10/2012
 

Notice Type

Attachment
 

NAICS

541611 — Administrative Management and General Management Consulting Services
 

Contracting Office

Department of Veterans Affairs;Program Contracting Activity Central;6150 Oak Tree Blvd, Suite 300;Independence OH 44131
 

ZIP Code

44131
 

Solicitation Number

VA70112I0380
 

Response Due

8/15/2012
 

Archive Date

11/13/2012
 

Point of Contact

Bernadette Bodzenta
 

Small Business Set-Aside

N/A
 

Description

VA-701-12-I-0380 SOURCES SOUGHT Veterans Health Administration (VHA) Office of Health Information Success Criteria and Key Performance Indicators Task Order 0007 1.INTRODUCTION - This Sources Sought notice is for information and planning purposes only and shall not be construed as a solicitation or as an obligation on the part of the Department of Veterans Affairs (VA). The applicable North American Industry Classification System (NAICS) code is 541611. The VA is currently conducting market research to locate qualified, experienced, and interested potential sources. Responses will not be considered as proposals, nor will any award be incurred by interested parties in responding to this sources sought announcement. The Veterans Health Administration (VHA) is seeking interested sources (contractors) for a near-future solicitation and procurement for the Office of Health Information (OHI). At this time, no solicitation exists. Therefore please do not request a copy of the solicitation. 2.BACKGROUND Health Systems is part of the Veterans Health Administration, Office of Health Information (VHA OHI). Health Systems functions as a matrix organization that identifies and works through cross cutting issues, and works to maximize use of resources in support of the IT systems that impact VHA. A key objective of Health Systems is to work collaboratively with other VHA Program Offices and OHI components to monitor comprehensive portfolios of Information Technology (IT) systems to ensure VHA Business Needs are addressed. This includes the oversight of the IT project lifecycle management for all VHA IT systems and portfolios. To maximize the health and functional status of enrolled Veterans, The Department of Veterans Affairs determined that a new appointment scheduling system was necessary in order to provide high-quality, reliable, accessible, timely, and efficient health care. The focus is to reduce patient wait-time and improve the timeliness and efficiency of health care for Veterans. The HealtheVet (HeV) Scheduling Application was initiated to respond to this need. The HeV Scheduling Application will address those requirements and changes necessary to transition from a provider-centric (i.e., centered on availability of physicians) scheduling system to a resource-centric (i.e., centered on relationships and availability of applicable resources: physicians, practitioners, staff, patients, equipment, rooms, etc.) scheduling system. 3.OBJECTIVES The contractor shall provide and deliver Success Criteria and a Key Performance Indicators list/document for National Medical Scheduling business needs and reports. The contractor shall utilize previously developed documents such as the Business Framework; the Business Blueprint Design document (attached). The contractor shall facilitate stakeholder discussions in order to develop the of critical success factors and key performance indicators. The contractor shall also deliver monthly reports detailing accomplishments, program status and explanation(s) of due diligence taken to mitigate risks and/or issues. The estimated period of performance is 60 days. The contractor may be required to travel. The estimated number of trips is one (1) The contractor shall provide professional business support services in the following Information Management and Information Technology (IM/IT) service areas: "Program and Project Management Services This service area encompasses program and project management services for the HeV Scheduling Application such as stakeholder communications, project planning and scheduling, performance monitoring and measurement, and project close-out activities; "Business Requirements Definition, Management, and Documentation This service area encompasses the grouping of requirements in six month iterative development cycles in order to deliver a fully functioning component/release ready for immediate use at the end of each cycle as well as the re-engineering of business processes that require change for incorporation into the HeV Scheduling Application; Attachment: The Business Blueprint Design includes the latest compilation of scheduling requirements. The Business Blueprint breaks down the high-level business capabilities identified by the business into more granular aspects of functionality to illustrate the desired "to-be" (future) state of outpatient scheduling. It describes an end-to-end process-centric perspective along with supporting technologies. The Blueprint describes organizational units and roles; workflow; processes; sub-processes and capabilities; with traceability back to stated strategic objectives and critical success factors. It also provides a functional description of the business and healthcare scheduling capabilities and provides a direct mapping to be used for a Commercially Off The Shelf (COTS) product evaluation and for vendor discussions and selection. 4.SUBMITTAL INFORMATION Contractors having the skills and capabilities to perform the stated requirements should submit a response of no more than 10 pages in length, single spaced, 12 point font. The Government will not review any other data or attachments that are in excess of the 10 pages. Companies should provide clear and unambiguous evidence to substantiate their capability to fulfill these requirements. The following Information is requested in response to this RFI: Please include: Company Name, Company Address, Point of Contact, Telephone Number, e-mail Address. Companies should provide clear and unambiguous evidence to substantiate their capability to fulfill these requirements. A.Experience 1.Please provide no more than five (5) contracts that your company has performed within the last three (3) years that are of comparable complexity and scope for each domain requirement for which your company is responding: a.Describe your Self-Performed* effort (as either a Prime or Sub-Contractor). b.Please be specific and provide a complete reference to include at a minimum the project name (and the government contract number, if applicable), contract award amount, start and completion dates, and the project owners' contact information. c.Additionally, please provide the Contract Type: Firm Fixed-Price, Time and Material, etc. *Self-Performed means work performed by your company. 2.A narrative case study that describes the details of each project and why it is relevant to this requirement, including difficulties and successes. 3.A table listing all companies involved in the relevant project(s), including the technical expertise and percentage of work that each company provided. B. Capabilities / Qualifications 1.A written response providing clear and unambiguous evidence to substantiate the capacity to fulfill this requirement. 2.Company business size and socioeconomic status (i.e., Large Business, Small Business, Service-Disabled Veteran Owned Small Business, Women-Owned Small Business,) the number of years in business, affiliate information: parent company, joint venture partners, potential teaming partners. a.Specify any teaming arrangements and how those arrangements will impact the structure of services their company can provide including technical expertise provided by each company. Please specify the percentage of work the each company will perform. 3.If the company holds a Federal Supply Schedule (FSS) Contract, list the GSA Contract Number and relevant Special Item Numbers (SINS) applicable to this requirement. This notice does not restrict the Government to an ultimate acquisition approach. All firms responding to this sources sought notice are advised that their response is not a request that will be considered for contract award. All interested parties will be required to respond to the resultant solicitation separately from their response to this sources sought notice. The Point of Contact (POC) for this RFI is: Bernadette Bodzenta Contract Specialist VHA Program Contract Activity Central 6150 Oak Tree Boulevard Suite 300 Independence, OH 44131 Please submit electronic responses (via email ONLY) to the POC - Bernadette.Bodzenta@va.gov AND cc Agnes.Lewis@va.gov - no later than Wednesday August 15, 2012, 12:00 p.m. EDT.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/ISC/OISC/VA70112I0380/listing.html)
 

Document(s)

Attachment
 

File Name: VA701-12-I-0380 VA701-12-I-0380.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=436562&FileName=VA701-12-I-0380-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=436562&FileName=VA701-12-I-0380-000.docx

 

File Name: VA701-12-I-0380 SS ATTACHMENT - BUSINESS BLUEPRINT DESIGN DOC VA701-12-I-0380.PDF (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=436563&FileName=VA701-12-I-0380-001.PDF)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=436563&FileName=VA701-12-I-0380-001.PDF

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN02834475-W 20120812/120810235510-20f8876f8b77f77a734a8ae18701f0b7 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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