Loren Data's SAM Daily™

FBO DAILY ISSUE OF AUGUST 26, 2012 FBO #3928
DOCUMENT

R -- Audit Assessment of VA Training Policies, Principles and Procedures - Attachment

Notice Date

8/24/2012
 

Notice Type

Attachment
 

NAICS

541611 — Administrative Management and General Management Consulting Services
 

Contracting Office

U.S. Department of Veterans Affairs;Strategic Acquisition Center;10300 Spotsylvania Ave;Fredericksburg VA 22408
 

ZIP Code

22408
 

Solicitation Number

VA798S12I0040
 

Response Due

8/31/2012
 

Archive Date

9/30/2012
 

Point of Contact

Contract Specialist
 

E-Mail Address

.williamson@va.gov<br
 

Small Business Set-Aside

Service-Disabled Veteran-Owned Small Business
 

Description

DRAFT PERFORMANCE WORK STATEMENT Assessment of VA Training Policies, Principles and Procedures 1.0Introduction The Department of Veterans Affairs (VA) has established policies, principles and procedures related to the determination of training requirements, training event development, trainee selection, and outcome measures. These policies, principles and procedures supplement those in the Federal Travel Regulation (FTR). As defined in the FTR, conferences include meetings, retreats, seminars, symposiums, or events that involve attendee travel. 2.0Scope The purpose of this task is to provide a thorough review of VA's training policies, principles and procedures that govern: 1) requirements determination, 2) training approach selection, 3) trainee selection, and 4) outcome measurement. The assessment shall include the adequacy of VA's current controls over training requirements determination and approach, trainee selection, effectiveness measures, and whether those policies, principles and procedures are implemented effectively and consistently throughout the Department. This task order includes the following task areas/labor categories: Task Areas: Program and Project Management Support and Studies and Analysis. Labor Categories: Program Project Manager, Program Analyst, Subject Matter expert, Editor, Admin Support. 3.0Task Statement This task statement includes the task areas necessary to support a thorough assessment of VA Training Policies, Principles and Procedures. The contractor shall provide all required labor and supplies to perform the work required and produce the specific deliverables within the performance period stated in this Performance Work Statement (PWS). The contractor shall provide a thorough review of VA's policies, principles and procedures that govern the training requirements determination process, methodologies that determine the approach to delivering the necessary training, processes for selecting employees for training, and performance management and measurement authorities and execution. The assessment shall include the adequacy of VA's controls over training programs and how those procedures are implemented throughout the Department. The contractor will coordinate its activities, through the VA executive sponsor and COR. 1.Task 1: Project Management Plan (Task Area: Program and Project Management Support) Within ten calendar days from notice of contact award, the contractor shall provide a Project Management Plan (PMP) that addresses how each PWS task and deliverable will be accomplished to include accountability and responsibility for each task and deliverable; management organization and staffing for the project; and risk identification and mitigation. The contractor shall provide a weekly summary of activities conducted in support of this PWS. The report shall cover week-end, status of deliverables, accomplishments, planned activity for the next week, and any other items that need the customer's attention. Task 1 Deliverables: "Project Management Plan "Weekly Activity Report 2.Task 2: Policy, Principle and Procedure Review. (Task Areas: Program and Project Management Support, Training, and Policy Analysis) The review shall identify existing policies, principles and procedures that govern training requirements determination, training approach selection, trainee selection and outcome measurement, to include and any recent changes and revisions, implemented for VA, as well as government-wide. The contractor shall perform an assessment of possible "weak points" in VA's policies, principles and procedures. Task 2 Deliverables: "Assessment of VA Training Policy, Principle and Procedure. Estimated assessment length to be less than 10 pages. 3.Task 3: Training Best Practices (Task Areas: Program and Project Management Support, Training, Policy Analysis, and Performance Measurement.) The review shall address possible field of practice benchmarks and best practices in establishing, managing and overseeing training requirements determination, training approach selection, trainee selection and outcome measurement to include, but not be limited to: identifying applicable industry standard policies, principles and procedures; identifying appropriate governance and oversight, and assessing whether a lead office within VA should be designated or established for reporting and oversight of VA training event activity. Task 3 Deliverables: "Assessment of VA vs. benchmark standard training best practices. Estimated assessment length to be less than 10 pages. 4.Task 4: VA Training Program Review (Task Areas: Program and Project Management Support, Training, Policy Analysis, and Performance Measurement.) The review shall include a survey of training programs held throughout the Department, including web based, national, and local training, to determine compliance with policies, principle, and procedures. The review shall assess how well the surveyed training programs adhere to both the intent and specifics of the existing policies, principles, procedures and "best practices," as outlined below. Analysis will be conducted on records, both paper and electronic media. In the event the contractor identifies a need to conduct interviews with VA employees, the contractor shall coordinate with the Contracting Officer's Representative (COR) prior to commencement. Requests for interviews shall be put in writing and include the name of the individual identified and the data required. At no time shall the performance of this contract interfere with any current VA activities. A list of training will be provided by the VA at time of contract award. Documents contained in VA databases relating to the training including preplanning correspondence, contracts or purchase agreements, and invoices, attendee assessments will be made available after the contractor identifies the selected conferences for review. In the course of the review, should additional information be required, this shall be identified to the executive sponsor and COR in writing. If the required data is not provided within 2 business days, the contractor shall notify the contracting officer so the data can be provided. Task 4 Deliverables: "Assessment of VA Training Program. Estimated assessment length to be less than 25 pages. General Task Order Requirements Period of Performance: The initial period of performance shall be 90 days from contract award date. The contractor shall complete the work required under this PWS in 90 days or less unless otherwise directed by the Contracting Officer (CO). Work at the Government site shall not take place on Federal holidays or weekends unless directed by the CO. DELIVERABLES OR REPORTING REQUIREMENTS Type of Contract: This contract is firm fixed priced deliverable for the base period in accordance with the Performance Work Statement. Formal deliverables and reports for this task order shall be consistent with the deliverables and reporting requirements included in the Performance Work Statement. Weekly Task Reports are to be provided to the COR and Monthly Status Reports (MSRs) be provided to the COR and the CO. Proposals: The contractor shall submit a technical proposal not to exceed 20 pages. The technical proposal should address in detail how the contractor proposes to accomplish each of the PWS tasks and provide an appropriate work breakdown structure. The technical proposal shall be written in easily understood language and indicate the contractor's past experience in each of the task areas. Resumes of personnel that the contractor designates as key personnel shall be included and will not be considered as part of the page count. The contractor's cost proposal shall provide the cost for each of the tasks and work breakdown structure. General Experience Requirements. Contractor staff shall be fully qualified and have the level of experience necessary to accomplish the requirements of this PWS. In addition, Contractor personnel shall be acceptable to the Government in terms of personal and professional conduct, and in technical knowledge. Furthermore, Contractor personnel are expected to be proficient using office automation equipment and software, and have sufficient written and verbal communication skills to support VA. Should any Contractor personnel be determined to be unacceptable in terms of technical competency or unacceptable personal conduct while on-site or while working on contract activities, the Contractor shall immediately remove and replace the unacceptable on-site personnel at no additional cost to the Government. Contractor personnel are to serve in a support role; final decisions regarding VA business will always be made by Government personnel. SECURITY The contract employee level of background investigation required for this effort is NACI. NON-DISCLOSURE AGREEMENTS All contractor personnel must execute Non-disclosure Agreements (NDAs) before obtaining access to procurement sensitive information. COR NOMINEE Gary S. Walters Enterprise Program Management Office (ePMO) 1100 1st St. NE Washington DC 20002 (202) 632-7299 gary.walters2@va.gov Specific Task Order Metrics - The contractor's performance will be evaluated based on the following metrics: Performance Requirements Summary (PRS) Desired OutcomeRequired ServicePerformance StandardMonitoring MethodIncentives/Disincentives for Meeting or not Meeting the Performance Standards Conforming ServicesPWS Section 3Services shall be rendered per the Schedule of Deliverables within the period of performance. The services shall meet the requirements as outlined in Section 3 of the Contract, Performance Work Statement100% inspection The COR will monitor quality of services according to the established criteria in this contract. The COR will record start date and completion dates and provide agreement for each conforming service via by electronic mail. Past performance evaluation. The Government will not pay for services that do not conform or do not meet performance standards, or have not been properly rendered. The Contractor shall be given an opportunity to correct non-conforming services at no cost to the government if the services are non-conforming or the contract requirement is unacceptable. A reduction in payment of (1%) will be made each calendar week beyond the deliverable due date until the acceptable conforming service or contract requirement is received. The vendor shall not invoice until email confirmation from the COR accepting the service has been provided. All Deliverables (see Schedule of Deliverables)See PWS Section 3 All deliverables outlined in Section 3 of the Contract and sections 3.1-3.4 of the PWS are to be delivered per the Schedule of Deliverables within the period of performance. The deliverables shall meet the requirements as outlined in section 3 of the Contract and sections 3.1-3.4 of the PWS. Each deliverable is delivered with 95% accuracy (less than 5% of the document requires revision) as determined by the COR.100% inspection The COR will record the receipt date of the deliverables as well as their quality according to the established criteria in this contract. Past performance evaluation. If any deliverable is received after the due date with no prior written approval by the COR, a (1 %) penalty will be assessed each week beyond the deliverable due date until the acceptable conforming deliverable is received. If any deliverable is delivered with less than 95% accuracy as determined by the COR, a (1 %) penalty will be assessed. The contractor shall re-perform at no cost to the government if any deliverable is unacceptable. No payment will be made until applicable acceptable deliverable is received. The vendor shall not invoice until email confirmation from the COR accepting the deliverable has been provided. Evaluation Criteria: The contractor's proposal shall be evaluated using the following guidelines: Technical quality outweighs all other factors combined. Task Order Award Meeting The contractor shall not commence performance on the tasks in this PWS until a project kick-off meeting with the VA Project Team is held (no later than five days after contract award) or the COR advises the contractor that a kickoff meeting has been waived. Schedule of Deliverables All contractor-provided work products are to be furnished within the specified delivery dates (see below). Any changes to delivery dates must be discussed with the COR and requested in writing to the CO. If for any reason any deliverable cannot be delivered within the scheduled time frame, the contractor is required to explain why in writing to the CO including a firm commitment of when the work shall be completed. This notice to the CO shall cite the reasons for the delay and the impact on the overall project. The CO shall then review the facts and issue a response in accordance with applicable regulations. Schedule of Deliverables (AD =Contract Award Date) Paragraph Item DescriptionQuantityDelivery Date 3.1 Task 1Project Management PlanTwo hard copies and one electronic version10 calendar days after AD 3.1 Task 1Weekly Activity ReportOne electronic versionCOB each Friday 3.2 Task 2Assessment of VA Training Policy, Principle and ProcedureTwo hard copies and one electronic versionInterim report within 45 calendar days from AD, Final report within 90 days from AD 3.3 Task 3Assessment of VA vs. benchmark standard training best practicesTwo hard copies and one electronic versionInterim report within 45 calendar days from AD, Final report within 90 days from AD 3.4 Task 4Assessment of VA Training ProgramTwo hard copies and one electronic copy.Interim report within 45 calendar days from AD, Final report within 90 days from AD
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/f464626e62e2f9a29feeec6f9acdc564)
 

Document(s)

Attachment
 

File Name: VA798S-12-I-0040 VA798S-12-I-0040.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=455651&FileName=VA798S-12-I-0040-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=455651&FileName=VA798S-12-I-0040-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN02854490-W 20120826/120825000230-f464626e62e2f9a29feeec6f9acdc564 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
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