DOCUMENT
R -- Avaya Maintenance Support - Attachment
- Notice Date
- 9/21/2012
- Notice Type
- Attachment
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Department of Veterans Affairs;Technology Acquisition Center;260 Industrial Way West;Eatontown NJ 07724
- ZIP Code
- 07724
- Solicitation Number
- VA11812Q0603
- Archive Date
- 12/29/2012
- Point of Contact
- Keiahna Brewer
- Small Business Set-Aside
- N/A
- Description
- The Department of Veterans Affairs, Office of Acquisition and Logistics, Technology Acquisition Center (TAC), located at 260 Industrial Way West, Eatontown, NJ 07724 intends to award a sole source 5-month Firm-Fixed-Price contract to Standard Communications, Inc., 5402 Leeds Manor Road, Hume, VA 22639 for Avaya public branch exchange (PBX) maintenance support services for the Muskogee Regional Offices (RO) in Muskogee, OK. Standard Communications, Inc will provide the following support services: Avaya Support Advantage Essential Support Coverage and Avaya Support Advantage Parts, Onsite, and Upgrade Advantage for all eligible telecommunication equipment, software, and hardware during the period of performance. Avaya Support coverage will include the following: "Remote software and hardware support "Access to service packs and firmware updates "Access to web services. In addition "Avaya Support Advantage Parts 8x5x4 Parts coverage which ensures the replacement of parts within a specified time period. "Avaya Support Advantage Onsite Support 8x5 which supplies the sites with onsite technician support during standard business hours. The Government's Principal Period of Maintenance (PPM) is Monday through Friday from 0800 hours (hrs) to 1700 hours (hrs). If a fault cannot be resolved remotely and onsite intervention is required then the Contractor shall provide on-site technician support during the described PPM. "Avaya Support Advantage Essential Upgrade Advantage Support Coverage which provides Major Releases of Avaya provided software. Avaya Support Advantage Parts, Onsite, and Upgrade Advantage service will include the following: "Avaya Support Advantage Parts 8x5x4 Parts Coverage "Avaya Support Advantage Onsite Support 8x5 "Avaya Support Advantage Essential Upgrade Advantage Support Coverage This effort is issued under the authority of 38 U.S.C. 8127(c), Veterans First Contracting Program. Contracts awarded using this authority are supported by written justifications as required by Federal Acquisition Regulation (FAR) 6.302-5, as authorized or required by statute. Deliverables are to be FOB Destination with Inspection/Acceptance at Destination. The North American Industrial Classification (NAICS) for this effort is 541519 with the corresponding Small Business Size Standard of $25,500,000.00. The solicitation number assigned to this effort is VA118-12-Q-0603 and will close on or about September 26, 2011. Performance will be performed remotely to support the following VA facilities - 122 E. Side Blvd. Muskogee, OK and 700 E. Okmulgee Muskogee, OK. POC for this acquisition is Keiahna Brewer, 732-578-5572 or Keiahna.Brewer@va.gov
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/d700a4116070f31234e0ff636d0104cd)
- Document(s)
- Attachment
- File Name: VA118-12-Q-0603 VA118-12-Q-0603_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=483150&FileName=VA118-12-Q-0603-000.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=483150&FileName=VA118-12-Q-0603-000.docx
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: VA118-12-Q-0603 VA118-12-Q-0603_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=483150&FileName=VA118-12-Q-0603-000.docx)
- Record
- SN02894534-W 20120923/120922002309-d700a4116070f31234e0ff636d0104cd (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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