SOLICITATION NOTICE
L -- Engineering Support and Software Maintenance for DA I-GATE/ITS Systems - Justification & Approval
- Notice Date
- 8/13/2013
- Notice Type
- Justification and Approval (J&A)
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- Department of State, Office of Acquisitions, Acquisition Management, 1735 N. Lynn St., Arlington, Virginia, 22209, United States
- ZIP Code
- 22209
- Solicitation Number
- SAQMMA13R0433
- Archive Date
- 9/13/2013
- Point of Contact
- Alicia M. Rau, Phone: 7038754476
- E-Mail Address
-
rauam@state.gov
(rauam@state.gov)
- Small Business Set-Aside
- N/A
- Award Number
- SAQMMA13M1378
- Award Date
- 8/5/2013
- Description
- Justification and Approval Decision Agent I-GATE (DA I-GATE) and Information Transport Service (ITS) messaging systems - The DA-IGATE/ITS messaging systems require engineering support and product software maintenance to correct trouble reports submitted by the government’s onsite personnel against the systems software specification and delivered configuration and to provide corrective action in a manner based upon the criticality of the reported issue. In carrying out maintenance duties, contractor receives trouble reports, makes preliminary determinations of problems, and provides compatibility support on COTS software versions installed in the configured systems, which includes applicable service pack releases and fixes. Contractor also provides technical engineering telephone support after completion of any DA I-GATE installation to Department of State on items not covered by the Product Software Maintenance agreement. Contractor provides product software maintenance to correct trouble reports submitted by the Government’s on-site personnel against the system’s software specification and delivered configuration. Contractor shall provide DA I-GATE compatibility support on COTS software versions installed in the configured systems, which includes applicable service pack releases and fixes. The contractor shall provide the Government with DA I-GATE/ITS network engineering and systems administration support 24 hours a day, 7 days a week and 365 days per year. The period of performance will be from contract award through December 31, 2013 with four (4) one-year option periods.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/State/A-LM-AQM/A-LM-AQM/SAQMMA13R0433/listing.html)
- Place of Performance
- Address: 2201 C Street, N.W., Room 5440, Washington, District of Columbia, 20520, United States
- Zip Code: 20520
- Zip Code: 20520
- Record
- SN03147008-W 20130815/130813235533-0794b913152b221df5318683f2810a67 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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