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FBO DAILY - FEDBIZOPPS ISSUE OF AUGUST 21, 2013 FBO #4288
DOCUMENT

H -- Notice of Intent to a make a sole source award to SIEMENS MEDICAL SOLUTIONS USA, INC to provide support and maintenance for the SIEMENS AVANTO MRI SYSTEM S/N 25667 EE#162057 and SIEMENS VERIO MRI SYSTEM S/N 40702 EE#173663. - Attachment

Notice Date

8/19/2013
 

Notice Type

Attachment
 

NAICS

811219 — Other Electronic and Precision Equipment Repair and Maintenance
 

Contracting Office

Contracting Officer (90C);Department of Veterans Affairs;Ralph H. Johnson VA Medical Center;325 Folly Road, Ste 300;Charleston SC 29403-5799
 

ZIP Code

29403-5799
 

Solicitation Number

VA24713Q1387
 

Archive Date

8/29/2013
 

Point of Contact

Janica Francis-Hunter
 

E-Mail Address

ment
 

Small Business Set-Aside

N/A
 

Description

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT Siemens Avanto MRI (EE# 162057, S/N: 25667) Siemens Verio MRI (EE# 173663, S/N 40702) MAINTENANCE SERVICE AGREEMENT COVERAGE: A.Vendor shall provide the following: a.MAGNETOM Avanto and Verio: Principal Coverage Period Specific 9-hour period during which agreed-upon services are provided, as noted above. 08:00am - 05:00pm M-F Annual Parts Allowance Covers replacement of standard parts only up to $13,474. Phone Response 60 Min response time guideline for telephone response by UPTIME Center personnel or CSE to provide status of service call. On-Site Response Guaranteed Next Day on-site CSE arrival (during PCP) after service call for room-down/system-down has been placed with the UPTIME. Parts Order Requirement Parts order must be placed with Siemens by 6pm (Customer's local time) in order to receive Parts Delivery commitment as specified. Parts Delivery Spare parts arrival for on-site repair of room-down/system-down is typically the Next Day following the time the parts order is submitted. syngo Remote Assist Hotline Support Allows Siemens to connect to your Siemens Imaging Console and provides you with direct real time support in accordance with the INFORMATION SECURITY section. Updates Modifications or reliability enhancements to equipment. Includes two types: Mandatory (safety and performance-related update instructions) and Non-mandatory (reliability-related service instructions). Does not include enhancements to the operating systems or additional functionality. Technical Phone Support Direct access to specialists at the Siemens Uptime Service Center for fast diagnosis and technical support. Siemens Remote Services Siemens Remote Services - the efficient and comprehensive infrastructure for medical equipment-related remote services - combines high-tech medical engineering with state-of-the-art information technology. Services, which formerly required on-site visits, are now available via data transfer. SRS enables both Core Services (which are included as part of our standard service agreements), as well as optional services (called Enhanced Productivity Services - EPS). VPN connections follow rules and responsibilities in INFORMATION SECURITY. ACR Accreditation-Basic Level MR only. This package includes a pre-submission system check to verify that the Customer's MRI system meets both Siemens and ACR performance specifications. Service SW Access Advanced Provides Advanced Access to access Siemens diagnostic software for troubleshooting and repair. Requires Customer to attend training at own expense at Siemens Training and Development Center in the following courses: syngo Basics, Modality Basics, and Product Specific training. MMA and Helium Maintenance of magnet ancillary components and magnet performance. Covers parts and labor associated with maintaining the magnet and refrigeration components (CryoCare). Covers burst disc, vent kit, valves, MSUP, ERDU, helium compressor, high pressure gas lines and cold head. Supply of liquid helium and labor to fill magnet. - If the magnet refrigeration system shut down due to facility services failure, then cryogen usage will increase and additional charges may apply - Helium fills to recover from a customer caused quench will be chargeable Labor Block 10 hours Includes a 10-hour block of labor hours used for billable service. No general spare parts pooling Annual General Spare Parts allowances may not be shared across functional locations. Knowledge Database Access Access to the CS (Customer Services) Knowledge Database for technical information on each service product. UM Basic Report MR Siemens Utilization Management provides you with system-specific usage data, which is collected from your system. This detailed data enables you to leverage your system's full potential. These reports are accessible through our customer portal LifeNet. LifeNet Access The LifeNet portal provides access to customer service information related to diagnostic imaging equipment. Access includes service and PM management tools, equipment performance reports, service documentation, asset management and service contract management tools and much more. Parts Discount with Parts Allowance Parts discount applied after allowance has been exceeded. Coil Coverage Covers the repair and replacement of Siemens coils (Third Party coils are not covered, Invivo 4 Channel wrist array, lower extremity, knee array, 7-channel Breast, NV800218 Invivo 4 ch. Small Extremity coil). If your service contract has a parts allowance, the coils will be deducted from the parts allowance. b.Syngo MMWP: Principal Coverage Period Specific 9-hour period during which agreed-upon services are provided, as noted above. 08:00am - 05:00pm M-F Annual Parts Allowance Covers replacement of standard parts only up to $1,139. Phone Response 60 min response time guideline for telephone response by UPTIME Center personnel or CSE to provide status of service call. On-Site Response Guaranteed Next Day on-site CSE arrival (during PCP) after service call for room-down/system-down has been placed with the UPTIME. Parts Order Requirement Parts order must be placed with Siemens by 6pm (Customer's local time) in order to receive Parts Delivery commitment as specified. Parts Delivery Spare parts arrival for on-site repair of room-down/system-down is typically the Next Day following the time the parts order is submitted. Updates Modifications or reliability enhancements to equipment. Includes two types: Mandatory (safety and performance-related update instructions) and Non-mandatory (reliability-related service instructions). Does not include enhancements to the operating systems or additional functionality. Technical Phone Support Direct access to specialists at the Siemens Uptime Service Center for fast diagnosis and technical support. Siemens Remote Services Siemens Remote Services - the efficient and comprehensive infrastructure for medical equipment-related remote services - combines high-tech medical engineering with state-of-the-art information technology. Services, which formerly required on-site visits, are now available via data transfer. SRS enables both Core Services (which are included as part of our standard service agreements), as well as optional services (called Enhanced Productivity Services - EPS). VPN connections follow rules and responsibilities in INFORMATION SECURITY. No labor pooling Annual Labor Hours (during the PCP) allowances may not be shared across functional locations. Service SW Access Advanced Provides Advanced Access to access Siemens diagnostic software for troubleshooting and repair. Requires Customer to attend training at own expense at Siemens Training and Development Center in the following courses: syngo Basics, Modality Basics, and Product Specific training. VPN connections follow rules and responsibilities in INFORMATION SECURITY. No general spare parts pooling Annual General Spare Parts allowances may not be shared across functional locations. Parts Discount with Parts Allowance Parts discount applied after allowance has been exceeded. LifeNet Access The LifeNet portal provides access to customer service information related to diagnostic imaging equipment. Access includes service and PM management tools, equipment performance reports, service documentation, asset management and service contract management tools and much more. INFORMATION SECURITY: a. The contractor and their personnel shall be subject to the same Federal laws, regulations, standards and VA policies as VA personnel, regarding information and information system security. These include, but are not limited to Federal Information Security Management Act (FISMA), Appendix III of OMB Circular A-130, and guidance and standards, available from the Department of Commerce's National Institute of Standards and Technology (NIST). This also includes the use of common security configurations available from NIST's Web site at: http://checklists.nist.gov b.To ensure that appropriate security controls are in place, Contractors must follow the procedures set forth in "VA Information and Information System Security/Privacy Requirements for IT Contracts" located at the following Web site: http://www.iprm.oit.va.gov/Security_and_Privacy_Requirements_for_Contractors.asp INFORMATION SYSTEM HOSTING, OPERATION, MAINTENANCE, OR USE: a.For information systems that are hosted, operated, maintained, or used on behalf of VA at non-VA facilities, contractors/subcontractors are fully responsible and accountable for ensuring compliance with all HIPAA, Privacy Act, FISMA, NIST, FIPS, and VA security and privacy directives and handbooks. This includes conducting compliant risk assessments, routine vulnerability scanning, system patching and change management procedures, and the completion of an acceptable contingency plan for each system. The contractor's security control procedures must be equivalent, to those procedures used to secure VA systems. A Privacy Impact Assessment (PIA) must also be provided to the COTR and approved by VA Privacy Service prior to operational approval. All external Internet connections to VA's network involving VA information must be reviewed and approved by VA prior to implementation. b.All electronic storage media used on non-VA leased or non-VA owned IT equipment that is used to store, process, or access VA information must be handled in adherence with VA Handbook 6500.1, Electronic Media Sanitization upon: (i) completion or termination of the contract or (ii) disposal or return of the IT equipment by the contractor/subcontractor or any person acting on behalf of the contractor/subcontractor, whichever is earlier. Media (hard drives, optical disks, CDs, back-up tapes, etc.) used by the contractors/subcontractors that contain VA information must be returned to the VA for sanitization or destruction or the contractor/subcontractor must self-certify that the media has been disposed of per 6500.1 requirements. This must be completed within 30 days of termination of the contract. c.Bio-Medical devices and other equipment or systems containing media (hard drives, optical disks, etc.) with VA sensitive information must not be returned to the vendor at the end of lease, for trade-in, or other purposes. The options are: a.Vendor must accept the system without the drive; b.VA's initial medical device purchase includes a spare drive which must be installed in place of the original drive at time of turn-in; or c.VA must reimburse the company for media at a reasonable open market replacement cost at time of purchase. REMOTE ACCESS: Vendor must comply with all VA Office of Information and Technology security requirements. Vendor must contact Biomedical Engineering before accessing the system remotely. REPORTING: All repairs and services that will be performed during normal working hours, should be done in coordination with the Biomedical Engineering Section, as described above, to report/sign-in and to obtain an identification badge which shall be worn at all times while repairman is on station. After all work is completed, the Vendor must again report in person to the Biomedical Engineering Section, to submit in writing, a complete report of services or repairs performed for each item of equipment and must also include a listing of replacement parts, when applicable. NOTE: Payment of invoices may be delayed if the appropriate reports are not properly completed and submitted to the Biomedical Engineering Section as required above. PERFORMANCE: The Contractor must respond to service calls within one (1) hour of notification and be on-station within eight (8) hours. Competent personnel who are experienced and qualified to work on the specific equipment must perform all work. All work performed shall be accomplished in accordance with the manufacturer's instructions including, but not limited to, adjustments, calibrations, cleaning, lubrication, testing, disassembly, check-out, replacement of worn or defective parts, etc., required to keep the equipment in operating condition. Contractor's maintenance of the equipment must satisfy all requirements as set forth by NFPA and JCAHO. HOURS OF WORK: This contract is a full service contract to include all necessary service calls, five (5) days per week, between the hours of 8:00 AM and 5:00 PM, Monday through Friday, excluding Federal Holidays. ADDITIONAL SERVICES: The Contractor guarantees all equipment covered in this contract shall be in optimum working condition at the contract expiration date, provided the Contractor is notified of deficiencies at least one (1) day before the contract expiration date. All changes, updates or retrofits made on any component or system shall be annotated on station equipment manuals and records. Services also include recording all routine work; corrections and repair work in the equipment log. AUTHORIZED SERVICES: Only those services specified within the contract are authorized. Before performing any service or repair of a non-contract nature, the Contracting Officer or his/her designee must be advised of the reason for this additional work. If appropriate, the Contracting Officer or his/her designee may authorize the additional services or repairs under a separate purchase authorization. Contractor is cautioned that only the Contracting Officer or his/her designee may authorize additional services or repairs and reimbursement will not be made unless this prior authorization is obtained. DISCONTINUANCE OF SERVICE: The Government reserves the right to terminate service on a particular machine meeting replacement criteria upon thirty (30) days written notice to the Contractor with payment to be prorated. SUBCONTRACTING: Due to the complexity of the services required herein, subcontracting will not be permitted. TEST EQUIPMENT: The DVA Medical Center, will not furnish parts and/or test equipment for the performance of this contract. It is the responsibility of the Contractor to bring the appropriate equipment and/or supplies necessary to complete the work as required within. PERFORMANCE CONFERENCE: If appropriate, the Contracting Officer will schedule a performance conference for contract orientation purposes with the Contractor receiving award. SPECIAL CONTRACT REQUIREMENTS: Vendor must follow all Department of Veterans Affairs, Joint Commission, OSHA, and NFPA regulations when working on VA equipment. CONTRACTOR SUBMITTALS: Within fifteen calendar days after award date, but not later than performance of the first servicing of equipment, the Contractor will furnish two (2) copies of its preventive maintenance procedures manual which will be used during the preventive maintenance services of this contract to the Contracting Officer. These manuals are required by the Government as a condition of the facility's JCAHO accreditation and must be received before any invoice can be certified for payment. SERVICE CONTRACTS: Bidder shall provide in the space provided below, the name, location, and telephone number of the office where service calls are to be placed: OBSELETE MACHINES: Services under a resulting contract will not cover obsolete machines where parts for such obsolete machines are not available under the original manufacturer's commercial price list, unless mutually agreed to by the Contracting Officer and the Contractor. ORDERS: The Contractor's repairman will report to the office of the Contracting Officer's Technical Representative (COTR) prior to start of work and after completing the services required during that call. Services to be rendered will be directed by the COTR and any changes must receive concurrence of the Contracting Officer and/or the COTR. TYPE OF CONTRACT The Department of Veterans Affairs Medical Center (DVAMC) anticipates award of a FIRM FIXED PRICE contract based on the contents of this solicitation.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/ChaVAMC/VAMCCO80220/VA24713Q1387/listing.html)
 

Document(s)

Attachment
 

File Name: VA247-13-Q-1387 VA247-13-Q-1387.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=956055&FileName=VA247-13-Q-1387-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=956055&FileName=VA247-13-Q-1387-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN03153528-W 20130821/130819235224-730e90a27cef47b284028fb52f54378c (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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