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FBO DAILY - FEDBIZOPPS ISSUE OF JANUARY 02, 2015 FBO #4787
SOURCES SOUGHT

D -- Customer Relationship Management system - Sources Sought

Notice Date
12/31/2014
 
Notice Type
Sources Sought
 
NAICS
518210 — Data Processing, Hosting, and Related Services
 
Contracting Office
Department of Commerce, National Institute of Standards and Technology (NIST), Acquisition Management Division, 100 Bureau Drive, Building 301, Room B130, Gaithersburg, Maryland, 20899-1410, United States
 
ZIP Code
20899-1410
 
Solicitation Number
AMDTC-15-0002
 
Archive Date
1/30/2015
 
Point of Contact
Todd D Hill, Phone: 301-975-8802, Divya Soni, Phone: 3019756394
 
E-Mail Address
todd.hill@nist.gov, divya.soni@nist.gov
(todd.hill@nist.gov, divya.soni@nist.gov)
 
Small Business Set-Aside
N/A
 
Description
CRM Sources Sought NIST seeks information on a commercial off the shelf (COTS) Customer Relationship Management (CRM) system including licenses and professional services to implement a Cloud-based, Software as a Services (SaaS) CRM solution. Vendors responding to this sources sought solicitation should demonstrate capabilities to provide the services requested. After results of this market research are obtained and analyzed and specifications are developed for NIST's minimum requirements, NIST may conduct a competitive procurement and subsequently award a Contract. If at least two qualified small businesses are identified during this market research stage, then any competitive procurement that resulted would be conducted as a small business set-aside. This is a Sources Sought Notice ONLY. Requests for copies of a solicitation will not receive a response. This Notice is for planning purposes only and shall not be misunderstood as a Request for Proposal or Request for Quote or as an obligation on the part of The National Institute of Standards & Technology (NIST) for conducting a follow-on-acquisition. NIST does not intend to award a contract on the basis of this Notice, or otherwise pay for the information requested. No entitlement or payment of direct or indirect costs or charges by NIST will arise as a result of submission of responses to this Notice and NIST use of such information. NIST recognizes that proprietary data may be part of this effort. If so, respondents are responsible for identifying proprietary components, interfaces and equipment, and clearly mark restricted or proprietary data and present it as an addendum to the non-restricted / non-proprietary information. In the absence of such identification, NIST will assume to have unlimited rights to all technical data in the information paper. NO SOLICITATION DOCUMENTS EXIST AT THIS TIME. See attached document for further details.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/DOC/NIST/AcAsD/AMDTC-15-0002/listing.html)
 
Record
SN03607247-W 20150102/141231234021-aa9c7d65c548e22281b8713ffc79005a (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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