SOLICITATION NOTICE
D -- Real User Experience Insight (RUEI) Installation Support Services - Statement of Work
- Notice Date
- 1/13/2015
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Department of Health and Human Services, Food and Drug Administration, Office of Acquisitions and Grants Services, 5630 Fishers Lane, Room 2129, Rockville, Maryland, 20857-0001
- ZIP Code
- 20857-0001
- Solicitation Number
- FDA-SOL-15-1142693
- Archive Date
- 2/12/2015
- Point of Contact
- Steven Chang, Phone: 240-402-7527
- E-Mail Address
-
Tzeleong.Chang@fda.hhs.gov
(Tzeleong.Chang@fda.hhs.gov)
- Small Business Set-Aside
- N/A
- Description
- Statement of Work The Food and Drug Administration's (FDA's) has a requirement to configure the Production Oracle RUEI installation to monitor 2 FDA applications (FACTS and OASIS). Services will include configuration and consultation on initial monitoring setup. This application will become a tool for the application team and key personnel to evaluate application performance from an end-user perspective. The contract type is Labor Hour and Time and Materials. Contractor shall be authorized reseller and/or servicing agent for the installation support of the software while performing on this contract. Contractor shall provide documentation (i.e. service agreement, etc.) to confirm that they are authorized resellers and/or servicing agent of the product to be serviced. The Offeror shall notify the Contract Specialist / Contracting Officer immediately if this requirement is registered by a reseller or agent with the Original Equipment Manufacturer (OEM). The Contractor shall follow the terms and conditions of this order. Should the Contractor include any additional terms and conditions resulting in conflicts between this document and the contractor's document, the Order of Precedence shall be as specified in FAR Clause 52.212-4, dated December 2014. Any indemnification and governing law language in the contractor's terms and conditions shall be invalid and shall be stricken and removed from the contract. Any additional terms and conditions shall not be prohibited by applicable laws and regulations. Any additional terms and conditions identified with a web link and/or incorporated by reference shall be stricken and removed from the contract. The Contractor shall provide all terms and conditions, in full text, with their quotations as attachments, appendixes, etc. The requirement is issued under Full and Open Competition. All quotations will be evaluated on a Lowest Price Technically Acceptable basis. All Quoters providing quotations must clearly state the overall cost to the Government. The award will be made to the lowest price Quoter that demonstrates they can meet the requirements of this solicitation. The Government will assign a rating of "Acceptable" or "Not Acceptable" to the factors identified below. In order to be considered for award, the Quoter must receive an Acceptable rating for all of the following: • Demonstrate skill set and knowledge of the tool • Experience with implementation the tool • Experience with training end users about the tool • Provide documentation of operating and installing the tool • Ensure milestones are met • Provide objective analysis to identify risks and challenges that may impact tool usage • Authorized reseller and/or servicing agent for the installation support of Oracle RUEI Failure to demonstrate meeting the requirements will result in a rating of technically Not Acceptable and will not be considered for award. All quotations shall be emailed to Steven Chang, Tzeleong.Chang@fda.hhs.gov, by the closing date. Questions can be emailed to Steven Chang.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/FDA/DCASC/FDA-SOL-15-1142693/listing.html)
- Place of Performance
- Address: 3 White Flint North (3WFN), 11601 Landsdown Street, North Bethesda, Maryland, 20852, United States
- Zip Code: 20852
- Zip Code: 20852
- Record
- SN03615009-W 20150115/150113234721-fe716bea718b48a6ab0c15671a0d16fe (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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