SPECIAL NOTICE
D -- GSA ONLINE UNIVERSITY LEARNING MANAGEMENT SYSTEM SAAS - J&A
- Notice Date
- 9/25/2015
- Notice Type
- Special Notice
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- General Services Administration, Office of Management Services, ACM-D, Office of Management Services, ACM-D, 1800 F Street, NW, Washington, District of Columbia, 20405-0000
- ZIP Code
- 20405-0000
- Solicitation Number
- ID14150110
- Point of Contact
- Diane P. Taylor, Phone: 703-603-8295
- E-Mail Address
-
diane.taylor@gsa.gov
(diane.taylor@gsa.gov)
- Small Business Set-Aside
- N/A
- Description
- J&A for other than full and open competition The General Services Administration (GSA), Office of Human Resources Management (OHRM), Talent Development Center of Expertise intends to issue a sole source purchase order to Oracle to acquire the need to continue providing GSA On-line University (OLU) Learning Management System (LMS) services. The OLU must have a LMS platform to deliver learning services. GSA employs approximately 12,000 Government employees and 5,000 contractors in the Central Office, Washington, D.C., and 11 regional nationwide locations (Boston, MA; New York City, NY; Philadelphia, PA; Atlanta, GA; Chicago, IL; Kansas City, MO; Ft. Worth, TX; Denver, CO; San Francisco, CA; Seattle, WA; Washington, DC) with various smaller offices across the nation and abroad. GSA Online University is currently hosted on the Learn.com Learning Management System (LMS) platform. This hosting contract is expiring on September 30, 2015. GSA is soliciting a contract with a LMS provider to host its On-Line University to continue providing learning activities to its employees and contractors. The OLU supports GSA OHRM needs and their stakeholder's learning requirements by providing an enterprise-wide system to manage on-line training, instructor led training, individual development plans, and competency management. This Performance Work Statement (PWS) documents current requirements for the support of the GSA OLU LMS current system configuration. 1.OBJECTIVES The LMS is integral to capturing the necessary data elements on the GSA workforce that would aid in the identification of areas where required training or continuous learning requirements are not being met. The OLU LMS mission is to support a blended learning approach to employee learning and development and managing training from enrollment through course completion. The continuance of the current OLU LMS configuration is key to current and future education, training, and development requirements that facilitate learning and complete required administrative requirements in a single system while providing an efficient platform to increase our Return on Investment (ROI) for human capital management and development. Through the services offered under this contract, the Government expects to realize the following objectives: Implement an enterprise-wide training model through a single, centralized LMS that supports GSA current and future education, training, and development functions Reduce the costs of providing GSA's training and development services by avoiding duplicate costs for tracking and recording training activities, managing training records, producing mandated reports, and funds disbursement 2.SCOPE The Contractor shall provide an enterprise-wide LMS supporting the continued delivery of the learning activities via an electronic learning environment to support the GSA OLU and employees' workplace learning and development needs. The scope of this effort includes providing services and support for the continued delivery of an enterprise-wide LMS capable of managing the training process and activities from one centralized integrative system that: •Registers attendees •Contains an enrollment feature with waitlist capability •Monitors enrollment •Tracks funding •Records graduation/course completion •Provides testing and assessment tools that output basic data analysis exportable to spreadsheets •Provides survey tools that output basic data analysis exportable to spreadsheets •Provides collaboration among users •Includes robust competency management capabilities to allow: oCreation and modification of competency titles and descriptions oCreation and modification of competency levels oCreation, definition, and modification of job roles oWeighing of competencies in job roles oAssignment of competencies to job roles oNesting of competencies oAssignment of proficiency levels for a competency to a job role oIdentification, assignment, creation, and modification of job series and grades oImportation of competency assessment results from other systems oSupport of 3rd party competency model data / definitions oIncorporation of an Individual Development Plan (IDP) oAddition of recommended training interventions to employee IDP oAutomatic updates of satisfaction of training requirements oCreation of competency assessment oCreation of competency assessment questions oCreation and modification of subordinate assessments oAssignment of user permissions, competencies, and assessments oProvision of skills gap and competency analysis oCapture of developmental assignments/details •Supports Human Capital Planning •Includes full interface/integration with existing systems (Comprehensive Human Resources Integrated System (CHRIS) / CHRIS Training Documentation System (TDS) Module, etc.) •Meets the Office of Personnel Management's (OPM) Enterprise Human Resources Integration (EHRI) training, tracking, and reporting requirement (CHRIS TDS) •Provides integrated metrics for measuring return on investment (ROI): (i.e., comprehensively measures end user satisfaction; the level of learning accomplished; the impact of learning on job performance; the impact of learning on the accomplishment of the business direction and goals of an organization; and the overall return on investment of the LMS and learning initiative) •Includes a reporting feature that provides user-friendly graphical user interface, menu-driven, customizable, printer-friendly canned reports with charts that are accessible by end-user (i.e., training administrators, supervisors, and managers) such as: oNumber of users that have completed a particular course(s). Need to be able to display course and user profile info to include but not be limited to the following: First Name Last Name Email Region Org Code Course Title Course Start Date Course End Date Score oNumber of users who have started a particular course(s) oNumber of courses in the LMS oTotal number of course completion by course(s) oTotal number of active users and inactive users oTotal number of users who have accessed course(s) oCourse(s) accessed by date range, by user, and by group oCourse usage, including duration per course oNumber of courses completed by venue (i.e., online, instructor-led, blended) during a specified period of time oHistorical trend data comparing courses completed over a specified period of time oCompetency reports on skill gaps in numeric and graphic representation oTracking of skill gaps over time oFiltering of competencies and job roles oComparing training progress to skills gaps oSearching for employees by competency oMapping of current competencies / skills of employees against competency / skill requirements for target jobs The OLU users include personnel with GSA's Central Office staff offices, Services (Federal Acquisition Service and Public Building Service) and 11 Regional offices located across the U.S. and its territories, including places outside the continental U.S. Ongoing contractor support of the LMS platform is critical to continuing OLU delivery of learning and development in an electronic learning environment.. While this notice of intent is not a request for competitive quotes, interested parties may submit information that shall be considered by GSA. Inquiries may be directed to Diane P. Taylor, Contracting Officer, via e-mail diane.taylor@gsa.gov
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