SOURCES SOUGHT
R -- Enterprise Service Desk Short Term Bridge Extension
- Notice Date
- 11/10/2015
- Notice Type
- Sources Sought
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Other Defense Agencies, Virginia Contracting Activity, DIA Bolling AFB, Bolling AFB, Bldg. 6000, AE-2, Washington, District of Columbia, 20340-5100
- ZIP Code
- 20340-5100
- Solicitation Number
- ESD-NA
- Archive Date
- 12/2/2015
- Point of Contact
- Esther Woods, Phone: 7037356411
- E-Mail Address
-
esther.woods@dodiis.mil
(esther.woods@dodiis.mil)
- Small Business Set-Aside
- N/A
- Description
- The Virginia Contracting Activity intends to solicit and negotiate a (5) five month extension on contract number HHM402-10-D-0014-0001, Enterprise Service Desk (ESD), based on the authority of FAR Part 6.302-1, Only one responsible source and no other supplies or services will satisfy agency requirement. This task order is a current award under the Solutions for Information Technology Enterprise (SITE) Contract. All SITE awardees were given a fair opportunity to be considered for the original order. The Government intends to solicit and negotiate with General Dynamics Information Technology (GDIT). This short-term bridge contract extension to the existing task order will allow time for a task order competition to be completed under the Enhanced Solutions for the Information Technology Enterprise (E-SITE) contract. The E-SITE contract is currently under a stop-work order due to post-award litigation. This notice of intent is not a request for competitive proposals. However, any responsible source who believes it is capable of meeting the requirement may submit a capability statement or proposal which shall be considered by the agency, only if received by the closing date and time of this notice. A determination not to compete the proposed requirement based upon the responses to this notice is solely within the discretion of the Government. Description of Supplies or Services: The requirement is to extend the existing Enterprise Service Desk task order (from 1/17/2016 to 6/16/2016) will allow the Chief lnformation Office (CIO) to continue to provide Enterprise level mission and business applications and data management services to DIA users in the most efficient and reliable manner possible. The ESD Task Order provides a standardized and effective approach for ESD activities. The Service Desk provides a single point of contact for user service requests. Services required to be performed are listed as follows: 1. Customer Service and Support 2. Service Request Administration 3. Service Calls and Escalation 4. eRequestor Support 5. Service Request Support 6. Self-Help Knowledge Base Support 7. Service Request Entry Requirements 8. Systems Account and Access Management Services 9. Communication with Users Requirements 10. Notifications and Reporting Place of contract Performance is various CONUS and OCONUS locations. All work is at TS/SCI Level. The projected cost for this six-month extension is $8M. Responses to this notice are due on or before 11/17/2015 by email to Esther Woods, Esther.Woods@dodiis.mil. Point of Contact for this notice is Esther Woods, 703-735-6411, Esther.Woods@dodiis.mil
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/ODA/DIA/Bolling/ESD-NA/listing.html)
- Place of Performance
- Address: CONUS and OCONUS, United States
- Record
- SN03942682-W 20151112/151110234405-8b57376d4de718f26fd2aa1a1a61564a (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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