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FBO DAILY - FEDBIZOPPS ISSUE OF NOVEMBER 02, 2016 FBO #5458
AWARD

D -- Tier 1 Call Center

Notice Date
10/31/2016
 
Notice Type
Award Notice
 
NAICS
561422 — Telemarketing Bureaus and Other Contact Centers
 
Contracting Office
Department of the Treasury, Comptroller of the Currency (OCC), Acquisition Management (AQM), 400 7th Street SW, Washington, District of Columbia, 20219, United States
 
ZIP Code
20219
 
Solicitation Number
CCHQR0015
 
Archive Date
11/30/2016
 
Point of Contact
Darryle R Brown, Phone: 2026496613
 
E-Mail Address
darryle.brown@occ.treas.gov
(darryle.brown@occ.treas.gov)
 
Small Business Set-Aside
N/A
 
Award Number
TCC17HQC0002
 
Award Date
10/7/2016
 
Awardee
Magellan Solutions USA, 100 Old County Road Suite H<br />, Brisbane, California 94005, United States
 
Award Amount
2345896.31
 
Description
This synopsis is for the Office of the Comptroller of the Currency's (OCC) Teir 1 Call Center services effort. The purpose of this effort was to acquire a fully integrated Tier 1support solution, extending the capabilities of the Customer Assistance Group's (CAG) Houston call center. The resulting contract is anticipated to have a period of performance of a one-year base period and four (4) one-year option periods.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/TREAS/OCC/ASDMS413/Awards/TCC17HQC0002.html)
 
Record
SN04316251-W 20161102/161031234104-13a2c51ff3b45b321018826302496d7d (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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