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FBO DAILY - FEDBIZOPPS ISSUE OF DECEMBER 04, 2016 FBO #5490
DOCUMENT

R -- Universal Stakeholder Participation Questionnaire (uSPEQ®) - Attachment

Notice Date

12/2/2016
 

Notice Type

Attachment
 

NAICS

541611 — Administrative Management and General Management Consulting Services
 

Contracting Office

Strategic Acquisition Center - Frederick;Department of Veterans Affairs;321 Ballenger Center Drive, Suite 125;Frederick MD 21703
 

ZIP Code

21703
 

Solicitation Number

VA119A17N0025
 

Response Due

12/16/2016
 

Archive Date

3/16/2017
 

Point of Contact

Danielle McGriff
 

E-Mail Address

5-1763<br
 

Small Business Set-Aside

N/A
 

Description

Project: Universal Stakeholder Participation Questionnaire (uSPEQ ®) Background: The Department of Veterans Affairs is committed to providing specialized treatment and rehabilitation care to Veterans with disabilities. These populations include, but are not limited to, Veterans with spinal cord injury and disorder (SCI&D), blindness or severe visual impairment, traumatic brain injury, amputation, other orthopedic conditions, serious mental illnesses, and homeless Veterans. As part of our obligation to monitor and assure high quality care to these groups, a valid survey of patient experiences during rehabilitation was launched in 2011 with the uSPEQ survey. The uSPEQ survey compliments surveys administered to general VA inpatient and outpatient services that are currently monitored with the Survey of Health Experiences of Patients (SHEP). Given that the underlying instrument that forms the basis of SHEP, the Consumer Assessment of Health Providers and Systems (CAHPS), was not developed to address the specific needs of patients undergoing rehabilitation, therefore, use of the uSPEQ survey was necessary. VA rehabilitation programs currently are obtaining valid information from their patients on such key areas as: 1) service responsiveness; 2) informed choice; 3) respect of individual needs; 4) functional outcomes and community participation; and 5) overall perceived value. Without continuing such information collection, and the ability to benchmark with leading rehabilitation facilities within and outside of the VA, we are limited in our ability to do continuous quality improvement, provide informed programmatic development and evaluation, rapidly identify rehabilitation program strengths and weaknesses, or conform with accreditation agency standards. Purpose: The purpose of this requirement is to: Provide the means to administer the uSPEQ ® customer experience survey within Commission on Accreditation of Rehabilitation Facilities (CARF)-accredited VA medical and psychosocial rehabilitation programs. This includes access to paper survey forms and web-based surveys as deemed appropriate for the specific patient population served at a program site. Provide program-specific results, along with benchmarking comparisons, for VA medical and psychosocial rehabilitation programs administering the uSPEQ ® survey. Information Requested: The contractor should illustrate its ability by providing supportive documentation that describes past projects and current capabilities that are of similar size, scope, and complexity. Past project information shall include (if applicable) contract/order number, type of contract (i.e., FPP), customer s point of contact information (name/phone/email, position), procuring contracting officer s email address, and contract value. Specific Questions to be Addressed (all questions listed below must answered completely): Describe your capacity/capability to provide/performance uSPEQ survey requirements for VA rehabilitation patients to support healthcare programs in similar size, scope and complexity as described in the attached draft PWS? Identify and describe the associated risk with the complexity of this requirement. Describe your organizations experience with surveys in a rehabilitation setting, specifically veteran s rehabilitation. The Government has determined the North American Industry Classification System (NAICS) code 541611-- Administrative Management and General Management Consulting Services is the most appropriate for this require. If the contractor believes another code would be more appropriate, please list the code and justification. Identify the number of labor hours, labor categories, and any other relevant pricing components/industry standards to consider, that support tasks as described in the attached draft PWS. Include a rationale/justification for a suitable contract type, if other than Firm Fixed Price. Please specify your organizations social economic category. Responses: Responses should be single-spaced, 12 point-font, with numbered pages and should not exceed 12 pages in length, including cover page, appendices, tables and figures. Responses should use the following subject heading: Request for Information (RFI) Universal Stakeholder Participation Questionnaire (uSPEQ ®) Dates: Response should be submitted to the Department of Veterans Affairs, Strategic Acquisition Center Frederick (SAC-F), on or before COB Easter time on 14 December 2016. Addresses: Please send to: Danielle McGriff (Danielle.McGriff@va.gov) and cc: Carey (Micah) Kauzlarich (Carey.Kauzlarich@va.gov). Questions: Any questions should be electronically directed to Danielle McGriff (Danielle.McGriff@va.gov) and cc: Carey (Micah) Kauzlarich (Carey.Kauzlarich@va.gov) NLT 1:00 PM Eastern time on 16 December 2016. Note: The VA will use the information from this RFI to assist with the development of the Agency s solicitation. Contractors shall identify any proprietary information in their RFI responses. Proprietary materials will neither be distributed nor discussed with any other vendor. The use of information submitted to the Government as a result of this RFI will be at the discretion of the Government. The information obtained from responses to this RFI will remain confidential insofar as permitted by law, including the Freedom of Information and Privacy Acts. The Government is not obligated to provide comments to vendor submissions. The Government will not pay for information solicited and will not recognize or reimburse any cost associated with any RFI submission. Therefore, the Government recommends vendors submit electronic version of, or web-links to previously prepared presentations, documentation, white papers, and other relevant information. Disclaimer: This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/AFMLOVASS/VASSMD/VA119A17N0025/listing.html)
 

Document(s)

Attachment
 

File Name: VA119A-17-N-0025 VA119A-17-N-0025.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3138934&FileName=VA119A-17-N-0025-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3138934&FileName=VA119A-17-N-0025-000.docx

 

File Name: VA119A-17-N-0025 Draft PWS.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3138935&FileName=VA119A-17-N-0025-001.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3138935&FileName=VA119A-17-N-0025-001.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN04341901-W 20161204/161202234314-07466bff199fddd5b8f3ed78dda3a41d (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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