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FBO DAILY - FEDBIZOPPS ISSUE OF JANUARY 15, 2017 FBO #5532
SOURCES SOUGHT

D -- Electronic Handbooks (EHBs) Support Center - Sources Sought Notice

Notice Date
1/13/2017
 
Notice Type
Sources Sought
 
NAICS
541511 — Custom Computer Programming Services
 
Contracting Office
Department of Health and Human Services, Health Resources and Services Administration, Office of Acquisitions Management and Policy, 5600 Fisher Ln., Room 13A-19, Rockville, Maryland, 20857, United States
 
ZIP Code
20857
 
Solicitation Number
17-250-EHBs-00028
 
Archive Date
2/15/2017
 
Point of Contact
Latarsha Rogers, Phone: 301-443-1433
 
E-Mail Address
lrogers@hrsa.gov
(lrogers@hrsa.gov)
 
Small Business Set-Aside
Total Small Business
 
Description
EHBs Contact Support Center Notice Attachment E - Enterprise EHBs User Roles Acronyms Attachment D - EHBs External Interfaces Attachment C - EHBs Core Architecture Attachment B - EHBs Poster/Landscape Attachment A - Bureau Reporting System Architecture This is a Small Business Sources Sought notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding: (1) the availability and capability of qualified small business sources; (2) whether they are small businesses; HUBZone small businesses; service-disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; woman-owned small businesses; or small disadvantaged businesses; and (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition. Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. An organization that is not considered a small business under the applicable NAICS code should not submit a response to this notice. The purpose of this requirement is to provide technical consulting, management, and support for the Electronic Handbooks (EHBs) Support Center. Responsibilities shall include oversight and management of the CRM solution, Interactive Voice Response (IVR) strategy, Support Center current and modernization implementation, operations, and all telephony requirements. This will enable HRSA to better utilize the existing investment and provide numerous benefits to the HRSA staff, Grantees, and any other users of the Electronic Handbooks (EHBs). Interested small businesses are encouraged to respond to this notice. Interested parties having the capabilities necessary to perform this requirement may submit capability statements in PDF format via email to Latarsha Rogers (lrogers@hrsa.gov). All questions related to this notice are due on or before January 19, 2016 at 7:00am est.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/notices/82093715f5f1cb93db5430811176d326)
 
Place of Performance
Address: Parklawn Building, Rockville, Maryland, 20857, United States
Zip Code: 20857
 
Record
SN04371322-W 20170115/170113233946-82093715f5f1cb93db5430811176d326 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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