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FBO DAILY - FEDBIZOPPS ISSUE OF JANUARY 25, 2017 FBO #5542
DOCUMENT

R -- Courier Service - Augusta VA Medical Center, Augusta GA - Attachment

Notice Date

1/23/2017
 

Notice Type

Attachment
 

NAICS

492110 — Couriers and Express Delivery Services
 

Contracting Office

Department of Veterans Affairs;VISN 7 Network Contracting Activity;501 Greene Street;Hatcher Building - Suite 2;Augusta GA 30901
 

ZIP Code

30901
 

Solicitation Number

VA24717R0152
 

Response Due

1/30/2017
 

Archive Date

5/9/2017
 

Point of Contact

Shirley Adams
 

E-Mail Address

3-0188
 

Small Business Set-Aside

Service-Disabled Veteran-Owned Small Business
 

Description

THIS IS A SMALL BUSINESS SOURCES SOUGHT NOTICE REPRESENTING A MARKET SURVEY AND IS NOT A REQUEST FOR PROPOSALS, PROPOSAL ABSTRACTS, QUOTATIONS OR INVITATION FOR BIDS The Department of Veterans Affairs, Augusta GA, is conducting a MARKET SURVEY to obtain information regarding: (1) the availability and capability of qualified small business sources; (2) whether they are Service-Disabled Veteran-Owned (SDVOSB) or Veteran-Owned Small Business (VOSB), concerns; and (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition. Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. An organization that is not considered a Services Disabled Veteran Owned Small Business or a Veteran Owned Small Business under the applicable NAICS code should not submit a response to this notice. SDVOSB or VOSB business concerns should be capable of furnishing all labor, supervision, and parts, to include all equipment necessary to perform all work required under the proposed contract. LOCATION: The Augusta VA Medical Center, Augusta GA, requires onsite courier services to deliver medical specimens, inpatient/outpatient prescriptions, and other items between the divisions of the Charlie Norwood VA Medical Center (CNVAMC). The Uptown Division is located at 1 Freedom Way, Augusta, GA 30904 to the Charlie Norwood VA Medical Center Augusta, GA, Downtown Division at 950 15th Street. Background: CNVAMC serves Veterans at both hospital divisions. Medical specimens from the Uptown Division must be delivered in a timely manner to the lab to assist in the delivery of healthcare without any damage or loss of information. Delivery of medical specimens, pharmacy prescriptions and other items between divisions must be done in compliance with the appropriate transportation regulations. Scope of Work: Contractor will provide staff for a courier service for medical specimens, inpatient/outpatient pharmacy, and other internal deliveries (such as documents or other official forms) for inter-division delivery as needed. The contractor will also provide a vehicle to provide these services. The vehicle and contractor staff will be in compliance with HMR; 49 CFR Parts 171 180 and all other applicable state and federal regulatory requirements for the transportation of medical specimens (infectious substances) and controlled pharmacy substances. All lab specimens will be packaged and ready to be picked up at the agreed upon time. Courier service is to provide their own OSHA/DOT approved cooler and refrigerant packs to keep specimens refrigerated during transport. A combination lock will be provided to ensure lab specimens are kept secure during transport; a copy of the combination will be kept on file with the VA Police. Some specimens will require room temperature transport and will only need to be protected from the heat. All laboratory specimens collected for testing must be delivered to the laboratory at the Downtown Division, CNVAMC, in adequate time to preserve the integrity of laboratory results. Medical Specimens will be picked up every two hours during business days at the Uptown Division Blood Collection Lab in room GB- 158 between 8:00 am and 5:00 pm to be delivered to the Downtown Division Laboratory. Contractor will check-in daily with the Downtown AOD before proceeding to the first scheduled pick up point. Contractor will pick up from each identified location as outlined below starting at the top of every hour. Pharmacy Downtown First pick up point Room 1C114/Bldg. 801 Pharmacy Uptown Drop and pick up point Room 1A237/Bldg. 110 Path & Lab Uptown Pick up point Room GB158/Bldg. 110 Path & Lab Downtown Drop Room 2D101/Bldg. 801 Contractor will checkout daily with the Downtown AOD at the end of scheduled tour. POTENTIAL SOURCES SHALL PROVIDE THE FOLLOWING INFORMATION IN THEIR RESPONSE: Your Company name, address, phone number, primary contact(s), e-mail address, NAICS code(s), business size (i.e., small/large) and DUNS Number. 2) Provide a Statement of Capability that demonstrates the offeror's past performance in providing this type of service. Please include the following: (a) staff expertise including their availability, experience, and formal and other training; (b) current in-house capability and capacity to perform the work; (c) prior completed projects of similar nature; (d) corporate experience and management capability; and (e) examples of prior completed Government contracts, references, and other related information. 3) Submit Capability Statements by January 30, 2017 to: Department of Veterans Affairs, Network Contracting Office, 501 Greene St, Hatcher Building, Suite 2, ATTN: Shirley Adams, Augusta, GA 30901-4401. Responses should be received no later than 2:00 PM EDT. Submissions must be made via email to: Shirley.Adams@va.gov NO CAPABILITY STATEMENTS MAY BE SUBMITTED AFTER January 30, 2017. AT THIS TIME NO SOLICITATION EXISTS. (DO NOT REQUEST A COPY OF THE SOLICITATION). A FUTURE NOTICE WILL BE POSTED WHEN THE SOLICITATION WILL BE RELEASED. Performance Period: The performance period will be one base year with four 1-year option periods. NAICS: 492110 Hours of Service: The day courier will work from 8:00 am to 6:00 pm on every business day. The contractor shall provide the day courier with a contractor provided cell phone and provide the number to the AOD and COR. This provides a means to communicate to/from the courier to report problems or delays that may occur during transit. The courier will be on call during all other times; after normal business hours, and weekends and holidays. The contractor will provide a single number to call to request the on call courier. Response time is within 60 minutes of the request placed. Type of Contract: The contract will be a Firm-Fixed-Price (Requirements) contract and invoice/payment will be on an hourly basis. GENERAL REQUIREMENTS Services include providing DOT/OSHA approved Laboratory containers/coolers with refrigerant packs to maintain appropriate temperature for lab specimens Containers/Coolers must be labeled with a Biohazard label. All contractor employees responsible for transporting specimens must have been trained and certified in accordance with Department of Transportation (DOT) regulations, HMR; 49 CFR Parts 171 180, and OSHA (Occupational Safety and Health Organization) on proper specimen handling procedures, dry ice, temperature control, record keeping, and infectious disease (Biohazardous) specimen handling in case of an accidental spill. Contractor must submit a Blood-Borne Pathologen Training Certificate from OSHA or an equivalent organization to the Contracting Officer with their proposal. This training certificate shall also be submitted to the Contracting Officer s Representative (COR) at the CNVAMC Augusta, GA within 10 days after contract award for all contracted couriers that will participate. Accidental/Emergency Spill Kits must be carried in the vehicle at all times. Quality Control: The contractor shall develop and maintain a quality control program that ensures courier services are performed in accordance with these specifications. The contractor shall develop and implement procedures to track, identify, prevent, remedy and ensure non-recurrence of defective services. The contractor shall provide a method to accept and resolve customer complaints and notify the customer of the resolution. The contract shall immediately notify the COR upon receipt of a customer complain in order that joint validation may be accomplished. The contractor is responsible for quality control and specification compliance. Record of Pick-Up and Delivery: The contractor must maintain a log of daily courier pick-ups and deliveries indicating time and date of pickup, delivery, number of specimens and/or items and signatures. Contractor Couriers/Drivers: All contractor employees must maintain a valid driver s license for the type of vehicle operated as required by the State s operating therein. A record of each driver as to character and physical capabilities for performing as a courier must be maintained and made available for inspection to the Department of Veterans Affairs Medical Center upon request. The contractor personnel performing services shall at all times conduct themselves in a professional manner, present a neat appearance and be easily recognized as a contract employee by having the company name and employee name affixed to the clothing. The contractor shall be responsible for furnishing all personnel, equipment, name tags and/or bags for performance under this contract. Employee identification shall be worn in clear view above the waist. The Government reserves the right to restrict any contractor employee from performing services under this contract who does not meet the required qualifications or who violate Federal regulations or are identified as a potential threat to the security, safety, health and/or operation mission of VA and its Veteran patients. The restriction of such contractor personnel shall not relieve the contractor from performing all the required services in accordance with all terms, conditions, and schedules contained herein. The contractor personnel performing the service must obtain a VA Contractor PIV identification card and complete all required annual training as prescribed by VHA Policy. The Certification and Accreditation requirements for IT security do not apply, and a Security Accreditation Package is not required. Vehicle: Contractor provided vehicles shall be operated within the operating guidelines of the vehicle, following all local speed limits and laws. Federal Holidays: The 10 holidays observed by the Federal Government are: New Year s Day Martin Luther King s Birthday President s Day Memorial Day Independence Day Labor Day Columbus Day Veteran s Day Thanksgiving Christmas Any other day specifically declared by the President of the United States to be a national holiday. VA INFORMATION SYSTEM SECURITY/PRIVACY CLAUSE GENERAL Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order. All contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures. The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor s employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination. VA INFORMATION CUSTODIAL LANGUAGE Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227-14(d) (1). Prior to termination or completion of this contract, contractor/subcontractor must not destroy information received from VA, or gathered/created by the contractor in the course of performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by a contractor/subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract. The contractor/subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to the VA information or information systems after execution of the contract, or if NIST issues or updates applicable FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract. The contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on contractor/subcontractor electronic storage media for restoration in case any electronic equipment or data used by the contractor/subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed. If VA determines that the contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor/subcontractor may use and disclose VA information only in two other situations: (i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA s prior written approval. The contractor/subcontractor must refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA contracting officer for response. Notwithstanding the provision above, the contractor/subcontractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse, or infection with human immunodeficiency virus. If the contractor/subcontractor is in receipt of a court order or other requests for the above mentioned information, that contractor/subcontractor shall immediately refer such court orders or other requests to the VA contracting officer for response. SECURITY INCIDENT INVESTIGATION The term security incident means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The contractor/subcontractor shall immediately notify the COTR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access. To the extent known by the contractor/subcontractor, the contractor/subcontractor s notice to VA shall identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information or assets were placed at risk or compromised), and any other information that the contractor/subcontractor considers relevant. In instances of theft or break-in or other criminal activity, the contractor/subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG and Security and Law Enforcement. The contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The contractor/subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident. LIQUIDATED DAMAGES FOR DATA BREACH Consistent with the requirements of 38 U.S.C. §5725, a contract may require access to sensitive personal information. If so, the contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the contractor/subcontractor processes or maintains under this contract. The contractor/subcontractor shall provide notice to VA of a security incident as set forth in the Security Incident Investigation section above. Upon such notification, VA must secure from a non-Department entity or the VA Office of Inspector General an independent risk analysis of the data breach to determine the level of risk associated with the data breach for the potential misuse of any sensitive personal information involved in the data breach. The term 'data breach' means the loss, theft, or other unauthorized access, or any access other than that incidental to the scope of employment, to data containing sensitive personal information, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. Contractor shall fully cooperate with the entity performing the risk analysis. Failure to cooperate may be deemed a material breach and grounds for contract termination. Each risk analysis shall address all relevant information concerning the data breach, including the following: Nature of the event (loss, theft, unauthorized access); Description of the event, including: (a) date of occurrence; (b) data elements involved, including any PII, such as full name, social security number, date of birth, home address, account number, disability code; (3) Number of individuals affected or potentially affected; (4) Names of individuals or groups affected or potentially affected; (5) Ease of logical data access to the lost, stolen or improperly accessed data in light of the degree of protection for the data, e.g., unencrypted, plain text; (6) Amount of time the data has been out of VA control; (7) The likelihood that the sensitive personal information will or has been compromised (made accessible to and usable by unauthorized persons); (8) Known misuses of data containing sensitive personal information, if any; (9) Assessment of the potential harm to the affected individuals; (10) Data breach analysis as outlined in 6500.2 Handbook, Management of Security and Privacy Incidents, as appropriate; and (11) Whether credit protection services may assist record subjects in avoiding or mitigating the results of identity theft based on the sensitive personal information that may have been compromised. Based on the determinations of the independent risk analysis, the contractor shall be responsible for paying to the VA liquidated damages in the amount of $37.50 per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following: (1) Notification; (2) One year of credit monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports; (3) Data breach analysis; (4) Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution; (5) One year of identity theft insurance with $20,000.00 coverage at $0 deductible; and (6) Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs. TRAINING All contractor employees and subcontractor employees requiring access to VA information and VA information systems shall complete the following before being granted access to VA information and its systems: Sign and acknowledge (either manually or electronically) understanding of and responsibilities for compliance with the Contractor Rules of Behavior, Appendix E relating to access to VA information and information systems; Successfully complete the VA Cyber Security Awareness and Rules of Behavior training and annually complete required security training; Successfully complete the appropriate VA privacy training and annually complete required privacy training; and The contractor shall provide to the contracting officer and/or the COTR a copy of the training certificates and certification of signing the Contractor Rules of Behavior for each applicable employee within 1 week of the initiation of the contract and annually thereafter, as required. Failure to complete the mandatory annual training and sign the Rules of Behavior annually, within the timeframe required, is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the training and documents are complete. The C&A requirements do not apply and a Security Accreditation Package is not required. Contractor Responsibilities: All Contractor employees who require access to the Department of Veterans Affairs must have a Personal Identity Verification (PIV) identification card. The PIV card will provide both physical access to government facilities and logical access to government information systems. The Contractor shall ensure employees report directly to the VAMC for application of PIV badge prior to the star of the contract. a. Position Sensitivity: The position sensitivity has been designated as a low risk. b. Background Investigation: The level of background investigation commensurate with the required level of access is National Agency Check Inquiries. E. INVOICES: Payment will be made upon receipt of a properly prepared detailed invoice, prepared by the Contractor, validated by the Contracting Officer s Representative (COR), and submitted electronically to VA Financial Service Center via the OB10 e-Invoicing system (www.ob10.com/veteransaffairs). Invoices should be submitted within 30 days after services haves been rendered. A properly prepared invoice will contain: Invoice Number and Date Contractor s Name and Address Correct Purchase Order Number Period of Performance dates (Beginning and Ending) Quantity supply or service provided (total hours) Total amount due
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/AuVAMC/VAMCCO80220/VA24717R0152/listing.html)
 

Document(s)

Attachment
 

File Name: VA247-17-R-0152 VA247-17-R-0152_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3226410&FileName=VA247-17-R-0152-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3226410&FileName=VA247-17-R-0152-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Place of Performance

Address: Department of Veterans Affairs;One Freedom Way;Augusta GA

Zip Code: 30904
 

Record

SN04377703-W 20170125/170123234128-e04c04d2469bbaff0719a7257e35f325 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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