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FBO DAILY - FEDBIZOPPS ISSUE OF MARCH 22, 2017 FBO #5598
DOCUMENT

D -- Licences and Content Subscription for GetWellNetwork Equipment - Attachment

Notice Date

3/20/2017
 

Notice Type

Attachment
 

NAICS

541519 — Other Computer Related Services
 

Contracting Office

Department of Veterans Affairs;VISN 7 Network Contracting Office;LaVista Business Park - Bldg A;2008 Weems Road;Tucker GA 30084
 

ZIP Code

30084
 

Solicitation Number

VA24717Q0284
 

Response Due

3/23/2017
 

Archive Date

4/22/2017
 

Point of Contact

Evonne A Huggins
 

E-Mail Address

1-6111<br
 

Small Business Set-Aside

N/A
 

Description

This amendment is issued to change the following: Response date is extended to Thursday, March 23rd at 10am Eastern Time. Applicable NAICS is changed to 541519 Information Technology Value Added Resellers with a size standard of 150. Past Performance has been added as a factor being considered for evaluation purposes. Quoters may include up to 4 references for evaluation. Reference to the need for warranty has been removed. Reference to the need for patients to be able to access the health network before and after admission/procedure has been removed. Updated SOW below. STATEMENT OF WORK: GetWellNetwork (GWN) Interactive Patient Care (IPC) System Licensing, Maintenance & Support Contract DESCRIPTION OF NEED The Birmingham VA Medical Center is seeking procurement of an Interactive Patient Care (IPC) System Licensure, Maintenance and Support for the already installed (installed in 2011) GetWellNetwork (GWN) IPC System. The system helps the facility to improve patient satisfaction and education, and provide patient access to information about their care and services. Specific Functionalities Desired Clinical Capabilities: Patient Alerts Ability to provide various alerts to patients based on time of day, day/time of admission, gender, age, new prescribed education or medication, etc. Size of alerts must be customizable and not interfere with patient entertainment. Care Plans / Clinical Workflow Integration System should have the ability to create and customize multi-step workflows that automatically prompt, educate, assess, and re-prompt the patient if necessary (i.e. Fall Prevention, Pain Assessments, Discharge and Heart Failure Care Plans) Bedside Nursing Tools Offer staff flexibility to quickly see patient education assignment/completed and start education or assessments linked to education Documentation System should have the ability to document all patient activity into a web-based management console or CPRS. Design to individual patients for education and care information Design to align with VHA initiatives to include Healthy Living Messages, Patient Goals, and other Patient and Centered Care initiatives. Ability to develop a personalized health plan System is customizable for Non-Clinical Customer Service Requests: Through the on-screen menu, patients can request an unlimited number of service options including room temperature adjustments, housekeeping, etc. This feedback is automatically routed to the appropriate person(s) designated to respond to patient issues or concerns (alphanumeric page and/or email to an individual or multiple parties). Each notification indicates the room number or the patient that initiated the request and the specific issue or concern. These options will be developed and customized as part of the equipment installation and setup. Patient Education: Contain large library of content both on-demand and customized to individual patients. Customized education should be identified automatically by diagnosis, through a web-based management console or interface with CPRS. Content should include a multitude of videos including healing content, safety, and condition education. The facility should have the ability to add content at any time. Multi-Language Capability: The patient s preferred language can be selected from the Welcome page, automatically defined via ADT, or adjusted through a web based management console. Programming should provide ability for staff ID (using RTLS RFID technology) inpatients can see pictures of their healthcare team and have a brief bio message. Format must be flexible to accommodate daily staffing rotations as necessary. Entertainment/Convenience: Internet Access / Email Patients must be able to access the internet using a standard internet browser such as Internet Explorer, Firefox, or Safari. System should provide automatic content filtering. On-Demand Menus System must allow patients to access information about their care and hospital / VA services. Games A variety of games should be included in the system. Movies System includes at least 25-30 entertainment movies, a portion of which should be replaced / updated on a quarterly basis Multi-language Capability Patients should have the ability to change interactive content to their preferred language. Shopping Options System should have the ability to place orders from the cafeteria, canteen, gift shop, etc Meal Menus System should be able to display menus and place meal orders to food services or the cafeteria. Includes nurse call interface capabilities (interface with Vocera) Communication Tools ability to allow patients to report non-clinical concerns to departments outside of nursing (i.e., Housekeeping, chaplain services, etc). Relaxation Channel (soft music, nature scenes, babbling brook, etc.) Must be compatible using numerous platforms (Ipad, Iphone, Android) Performance Improvement: Performance Improvement Planning Vendor should provide framework for designing clinical workflow, customizing system and tracking hospital performance improvements through the use of Interactive Patient Care. Patient Assessments of Care Ability to obtain patient feedback through either on-demand menu tree or non-intrusive television prompts. Assessment questions should be customizable on an individual patient level and dynamically change follow on questions based on patient responses. Patient responses should trigger messages to staff members alerting them to patient satisfaction issues. Comments/Suggestions/Staff Recognition Patients should have the ability to provide free text comments, suggestions, or compliments and system should automatically route those messages to appropriate staff Computer Interfaces: Web-based Management Console Provide real time reports, ability to change/update content, view patient activity and prescribe content to individual patients. Interfaces System must be able to interface with VISTA/CPRS or at least HL7 compatible to go through the VISTA/CPRS interface approval process. (Critical requirement) Must have both touch screen and keyboard based functionality. Support: Vendor must provide 24/7/365 support. At least quarterly preventative maintenance and software upgrades as they are released. A toll-free call placed by anyone in the hospital facility (e.g., patient, nurse, manager, engineer) will be accommodated and triaged by support personnel. Project manager for implementation so this is a turnkey operation On site support (full or part time) PERIOD OF PERFORMANCE The period of performance shall start upon contract award. This contract is requested as a base plus 4 option years contract. Estimated start date April 1, 2017.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/AtlVAMC/VAMCCO80220/VA24717Q0284/listing.html)
 

Document(s)

Attachment
 

File Name: VA247-17-Q-0284 A00001 VA247-17-Q-0284 A00001.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3350510&FileName=VA247-17-Q-0284-A00001000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3350510&FileName=VA247-17-Q-0284-A00001000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN04440692-W 20170322/170320234311-cf583127715684a114d2cb67ee15dd36 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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