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FBO DAILY - FEDBIZOPPS ISSUE OF APRIL 05, 2017 FBO #5612
DOCUMENT

70 -- Community Care Enterprise Contact Center Phase II - Attachment

Notice Date

4/3/2017
 

Notice Type

Attachment
 

NAICS

541519 — Other Computer Related Services
 

Contracting Office

Department of Veterans Affairs;Technology Acquisition Center;23 Christopher Way;Eatontown NJ 07724
 

ZIP Code

07724
 

Solicitation Number

VA11817N2000
 

Archive Date

5/3/2017
 

Point of Contact

Jessica.Adamitis@va.gov
 

E-Mail Address

jessica.adamitis@va.gov
(jessica.adamitis@va.gov)
 

Small Business Set-Aside

N/A
 

Description

Community Care Enterprise Contact Center Phase II Request for Information 2 Community Care Enterprise Contact Center Phase II Request for Information Introduction This is a Request for Information (RFI) only. Do not submit a Proposal. This notice is not to be construed as a commitment on the part of the Government to award a contract, nor does the Government intend to pay for any information submitted as a result of this request. The Government does not reimburse respondents for any costs associated with submission of the information being requested or, reimburse expenses incurred for responses to this RFI. The information provided may be used by the VA in developing its acquisition strategy and Performance Work Statement (PWS). Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. This is a request for information and does not obligate the Government in any way, nor does it commit the Government to any specific course of action. Please provide responses to the questions below and any additional comments or information to clearly identify the capabilities of your dialysis software. Partial responses are not acceptable. The Government is seeking as much information as possible and a complete response to this RFI during this market research activity. Questions Please submit the below requested information by Close of Business on Monday April 10, 2017 via email to Jessica Adamitis, Contract Specialist, at jessica.adamitis@va.gov. VA reserves the right to not respond to any, all, or select responses or materials submitted. All VA current requirements identified herein are subject to change at any time. If you experience any problems or have any questions concerning this announcement, please contact Jessica Adamitis at jessica.adamitis@va.gov or 732-440-9704. General Company Information Include the following identification information Company Name CAGE/DUNS Number under which the company is registered in SAM/VetBiz.gov Company Address Point of contact name Telephone number Email address Are you a Service-Disabled Veteran-Owned Small Business (SDVOSB)? If so, are you capable of performing at least 51 percent of the cost of personnel for contract performance/cost of manufacturing, excluding the cost of materials for this requirement? Are you able to comply with VAAR 52.219-10/11 in completion of this effort? Are you a small or large business under NAICS 541519 (150 Employees)? If you believe there is a more appropriate NAICS code, please provide that to the Government with your rationale. If a small business, what type of small business are you? Are you able to comply with FAR 52.219-6 and 52.219-14 in completion of this effort? List any contracts in which you are a contract holder (GSA, NASA SEWP, etc.). Has the draft PWS provided sufficient detail to describe the technical and functional requirements that encompass the requirement? ______ YES _______ NO If NO, please provide your technical and functional comments/recommendations/questions on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost effective effort. Capability Statement Submit a capability statement of your company s ability and understanding of providing the requirement in the attached PWS. The capability statement must address the following questions below: What is your understanding of High Availability (HA) and Disaster Recovery (DR) for the Avaya and Verint systems? What is your experience with mission critical DR work for Avaya and Verint systems? What is your understanding of an Avaya or Verint solution deployment into a VA virtual environment? What is your understanding of how one site shall be the back-up and recovery of another site? Provide the expertise you have in support of necessary support systems of Avaya Verint systems, e.g. SQL, data networking, storage, backup, virtual environments. Provide those skills which you have in-house and those that would be provided via subcontractor. Provide a high level project plan and include a sample staffing model based on the requirements of the PWS.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/f7e28fc00ce499d60d7f29202b55b093)
 

Document(s)

Attachment
 

File Name: VA118-17-N-2000 VA118-17-N-2000.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3388747&FileName=VA118-17-N-2000-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3388747&FileName=VA118-17-N-2000-000.docx

 

File Name: VA118-17-N-2000 RFI PWS_CCECC Phase II.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3388748&FileName=VA118-17-N-2000-001.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3388748&FileName=VA118-17-N-2000-001.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN04457288-W 20170405/170403234709-f7e28fc00ce499d60d7f29202b55b093 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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