DOCUMENT
D -- Integrated Service Center - SIR # DTFACT-16-R-00061 - Attachment
- Notice Date
- 11/20/2017
- Notice Type
- Attachment
- NAICS
- 541513
— Computer Facilities Management Services
- Contracting Office
- FEDERAL AVIATION ADMINISTRATION, AAQ-620 CT - William J. Hughes Technical Center (Atlantic City, NJ)
- Solicitation Number
- 28509
- Response Due
- 12/13/2017
- Archive Date
- 12/13/2017
- Point of Contact
- Kimberly Hulme, kimberly.hulme@faa.gov, Phone: 609-485-5726
- E-Mail Address
-
Click here to email Kimberly Hulme
(kimberly.hulme@faa.gov)
- Small Business Set-Aside
- N/A
- Description
- ***IF YOU ARE VIEWING THIS ANNOUNCEMENT ON ANY SITE OTHER THAN THE FAA CONTRACTING OPPORTUNITIES SITE, PLEASE GO TO https://faaco.faa.gov TO VIEW THE ANNOUCNEMENT AND ATTACHMENTS IN THEIR ENTIRETY.*** _____________________________________________________________ ***SIR Amendment 0001 is posted to complete the following: 1. To provide provide responses to industry questions, and notes regarding SIR DTFACT-16-R-00061. (Reference File name: Amendment 0001). 2. To provide updated documents resulting from the responses provided in Amendment 0001 (Reference File names: DTFACT-16-R-00061 - Amendment 0001, ISC PWS - Service Center Support - Amendment 0001). _____________________________________________________________ The Federal Aviation Administration (FAA) is soliciting proposals for an Integrated Service Center to support the FAA Office of Information and Technology (AIT). This is an unrestricted œbest value � competitive procurement. The NAICS code for this requirement is 541513, Computer Facilities Management Services, and the size standard is $27.5 million. The FAA plans to award one (1) indefinite delivery/indefinite quantity (IDIQ), hybrid fixed price award fee (FPAF), fixed price (FP) with performance adjustments, fixed price (FP), and time and materials (T&M) contract with a ten (10) year period of performance. Interested parties responding to this solicitation are directed to the attached Screening Information Request (SIR), DTFACT-16-R-00061 and the accompanying exhibits and attachments. All questions/inquiries must be provided in writing on the attached template, titled œQuestion Submission Form, � by 5 p.m., EST, November 17, 2017, to Kimberly Hulme at kimberly.hulme@faa.gov. The proposal due date can be found in Section L of the SIR. Prospective offerors are hereby on notice that any amendment(s) issued to this solicitation will be published at https://faaco.faa.gov. Therefore, it is the offerors responsibility to visit this website frequently for updates on this procurement. This announcement does not obligate the Government to award any effort resultant from SIR DTFACT-16-R-00061. Please note: The FAA Contracting Opportunities website has generated solicitation number 28509 for this SIR. The official SIR number is DTFACT-16-R-00061. Any amendments for DTFACT-16-R-00061 will be posted under the system generated number of 28509. If you're viewing this announcement from a source other than Federal Aviation Administration Contract Opportunities (FAACO), visit https://faaco.faa.gov/index.cfm/announcement/view/28549 to view the original announcement.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DOT/FAA/WJHTC/28509/listing.html)
- Document(s)
- Attachment
- File Name: Exhibit C-007 - ISC Standard Labor Categories (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83447)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83447
- File Name: ISC PWS - Service Center Support (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83448)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83448
- File Name: Attachment 2 - Sample Award Fee Calculation Scenario - Performance Period 1 (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83449)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83449
- File Name: Exhibit B-004 - Metric Exception Report (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83443)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83443
- File Name: Exhibit C-002 - Background Information Laptops and Desktops (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83444)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83444
- File Name: ISC PWS - Program Management Support (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83445)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83445
- File Name: Exhibit B-003 - Performance Requirement Calculations for Price Adjustment (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83446)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83446
- File Name: Exhibit C-004 - Background Information Network Hardware (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83440)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83440
- File Name: ISC PWS - LCAM End-User Device Support (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83441)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83441
- File Name: ISC PWS - IT Customer Training Support (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83442)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83442
- File Name: Exhibit L-004 - Key Personnel Matrix (doc) (https://faaco.faa.gov/index.cfm/attachment/download/83460)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83460
- File Name: Exhibit B-002 - Award Fee Plan (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83464)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83464
- File Name: Amendment 0001 (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83800)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83800
- File Name: Exhibit C-011 - Government Product Accessibility Template (doc) (https://faaco.faa.gov/index.cfm/attachment/download/83463)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83463
- File Name: DTFACT-16-R-00061 Amendment 0001 (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83801)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83801
- File Name: Exhibit C-012 - Reference Information Applicable Directives (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83462)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83462
- File Name: ISC PWS - Service Center Support Amendment 0001 (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83802)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83802
- File Name: Exhibit C-001 - Background Information Worldwide FAA Facilities (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83461)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83461
- File Name: Exhibit C-020 - Background Information Government Furnished Equipment (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83468)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83468
- File Name: Exhibit C-019 - Customer Feedback Reporting Template (xlsx) (https://faaco.faa.gov/index.cfm/attachment/download/83467)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83467
- File Name: Exhibit C-018 - Service Center Customer Satisfaction Survey Questions (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83466)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83466
- File Name: Exhibit B-001 - Pricing Schedule (xlsx) (https://faaco.faa.gov/index.cfm/attachment/download/83465)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83465
- File Name: Exhibit C-021 - Historical Information Deskside Technician Data (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83469)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83469
- File Name: Exhibit L-003 - Labor Hour Template (xlsx) (https://faaco.faa.gov/index.cfm/attachment/download/83458)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83458
- File Name: Exhibit C-010 - Sample TOR Delegation Memorandum (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83459)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83459
- File Name: Exhibit C-006 - Definition of Terms and Acronyms (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83456)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83456
- File Name: Exhibit C-009 - Sample COR Delegation Memorandum (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83438)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83438
- File Name: Exhibit C-003 - Background Information Network Printers (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83439)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83439
- File Name: Exhibit L-005 - Past Performance Questionnaire for Services (doc) (https://faaco.faa.gov/index.cfm/attachment/download/83457)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83457
- File Name: Question Submission Form (doc) (https://faaco.faa.gov/index.cfm/attachment/download/83454)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83454
- File Name: DTFACT-16-R-00061 (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83455)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83455
- File Name: Exhibit C-017 - Available Government Furnished Equipment Tools (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83437)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83437
- File Name: Attachment 1 - Sample Award Fee Plan Criterion(a) (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83452)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83452
- File Name: Exhibit C-005 - Background Information Standard Client Images (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83453)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83453
- File Name: Exhibit C-008 - Problem Notification Report (doc) (https://faaco.faa.gov/index.cfm/attachment/download/83450)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83450
- File Name: Exhibit L-006 - Past Performance Template (docx) (https://faaco.faa.gov/index.cfm/attachment/download/83451)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83451
- File Name: Exhibit C-014 - Problem Management Process Guide (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83471)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83471
- File Name: Exhibit C-022 - Background Information Level I VIP Incidents (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83470)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83470
- File Name: Exhibit C-013 - Incident Management Proces Guide (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83473)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83473
- File Name: Exhibit C-023 - Background Information Mobile Devices (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83472)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83472
- File Name: Exhibit C-016 - Knowledge Management Process Guide (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83475)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83475
- File Name: Exhibit L-001 - Instructions for Oral Presentations (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83474)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83474
- File Name: Exhibit C-015 - Problem Management Procedures Guide (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83477)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83477
- File Name: Exhibit L-002 - Corporate Experience Template (doc) (https://faaco.faa.gov/index.cfm/attachment/download/83476)
- Link: https://faaco.faa.gov/index.cfm/attachment/download/83476
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: Exhibit C-007 - ISC Standard Labor Categories (pdf) (https://faaco.faa.gov/index.cfm/attachment/download/83447)
- Record
- SN04744991-W 20171122/171120230944-15302c68bfc1fdd9c3b0b3f4e6243cec (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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