SOLICITATION NOTICE
R -- PROGRAM SUPPORT MANAGER, GS-13 EQUIVALENT - Attachment-1 Solicitation
- Notice Date
- 2/13/2018
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 812990
— All Other Personal Services
- Contracting Office
- Agency for International Development, Overseas Missions, Pakistan USAID-Islamabad, Department of State, Unit 62206, APO, 09812-2206
- ZIP Code
- 09812-2206
- Solicitation Number
- 72039118R00007
- Archive Date
- 3/21/2018
- Point of Contact
- Samina Riaz, Phone: 92512084975, Hina Junaid, Fax: 92512085473
- E-Mail Address
-
sriaz@usaid.gov, HJunaid@usaid.gov
(sriaz@usaid.gov, HJunaid@usaid.gov)
- Small Business Set-Aside
- N/A
- Description
- Attachment_1-Solicitation_72039118R00007_USPSC_Prog_Sup_Mngr SOLICITATION NO: 72039118R00007 ISSUANCE DATE: FEBRUARY 13, 2018 CLOSING DATE: 5:00 PM ISLAMABAD TIME ON MARCH 6, 2018 OPEN TO: U.S. CITIZENS (OFF-SHORE HIRE) SUBJECT: USAID/ PAKISTAN - SOLICITATION FOR UNITED STATES PERSONAL SERVICES CONTRACTOR (USPSC), PROGRAM SUPPORT MANAGER, GS-13 EQUIVALENT Dear Prospective Offerors: The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking applications from qualified individuals interested in providing services as described in the attached solicitation. Offers must be in accordance with Attachment 1, Sections I through V of this solicitation. Incomplete or unsigned offers will not be considered. Offerors should retain copies of all offer materials for their records. This solicitation is a re-advertisement of the position originally advertised in solicitation 72039118R00001 which closed on November 26, 2017. Offerors who previously submitted offers for that solicitation and are still interested in this position must follow the directions in Section IV, paragraph 4. This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer. The selected offeror must be able to undergo a thorough background check and obtain a United States Government (USG) security clearance and a Department of State medical clearance. USAID IS AN EQUAL OPPORTUNITY EMPLOYER: In selecting personnel there will be no discrimination based on race, color, religion, sex, national origin, politics, marital status, physical handicap, age or membership or non-membership in an employee organization. Final selection and contract offer is subject to receipt of position approval. Sincerely, /s/ Nathan Drury Contracting Officer, Office of Executive Management USAID/Pakistan U.S. Agency for International Development Embassy of the United States of America, Diplomatic Enclave, Ramna 5, Islamabad Tel: [+92] 51 208 0000 Fax: [+92] 51 208 8061 www.usaid.gov/pk ATTACHMENT 1 BELOW I. GENERAL INFORMATION 1. SOLICITATION NUMBER: 72039118R00007 2. ISSUING DATE: February 13, 2018 3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS: March 6, 2018 (5pm local time) 4. POSITION TITLE: Program Support Manager 5. MARKET VALUE: $75,628 - $98,317 (equivalent to GS-13). Final compensation will be negotiated within the listed market value 6. PERIOD OF PERFORMANCE: The USPSC contract will be for an initial one (1) year period, with four (4), one-year option years. Option years may be exercised based upon satisfactory contractor performance, mutual agreement between the Contractor and USG, continued Mission requirements and the continued availability of funds. 7. PLACE OF PERFORMANCE: Islamabad, Pakistan - with possible travel as stated in the Statement of Duties 8. SECURITY LEVEL REQUIRED: SECRET 9. AREA OF CONSIDERATION: US Citizens (Off-Shore hire) 10. STATEMENT OF DUTIES: A. Basic Function of the Position: The incumbent will serve as a Program Support Manager in Islamabad. S/he supervises and provides functional coverage for four staff positions within the USAID Executive Secretariat. S/he provides senior level operational services to the Mission Director's Office, which in addition to the Director, includes Four Deputy Mission Directors (one based in Karachi) i.e., the senior leadership team; Resident Legal Officers; an Innovation and Partnership Unit; and locally engaged executive support staff. The incumbent is a senior member of the Executive Secretariat, which is a functional team within the Mission Director's Office comprising two locally engaged executive support staff positions, a US Personal Services Contract (USPSC) Program Support Specialist position, and on occasion, a U.S. citizen Eligible Family Member (EFM) position. The Executive Secretariat administers communications, information, and recommendations to aid the Mission Director's decision-making process on programs and operations, and facilitates communication between the USAID Front Office and Mission Staff, the U.S. interagency including liaison with the Embassy Executive Secretariat, the public, the GOP, and other development partners and stakeholders. B. Major Duties and Responsibilities: Management of USAID Executive Secretariat - 75% The Program Support Manager supports the senior leadership team on a variety of complex and sensitive program, operational, and logistical issues. The Manager provides expert office operations management and support for USAID's programming and management processes within the Director's Office and engages in liaison functions. The incumbent oversees clearances and approvals of documents to and from the Mission Director or Deputy Mission Directors and, in the process, builds strong partnerships with USG counterparts. The incumbent also serves as an adjunct and link for duties within the purview of the Office of Program Management. In that role, s/he advises and guides Mission staff on operational policy and logistical requirements, including provision of a full range of consultative, information gathering, analytical, evaluative, and written technical services of broad scope and varied complexity. In managing the Executive Secretariat, the incumbent supervises four positions that provide administrative and technical support to the Front Office. S/he identifies opportunities to raise policy, program, and operational issues within USAID, both in Pakistan and in Washington, as well as within the Pakistan-based USG interagency team and international donors, to address gaps, move programs along, and facilitate communication. Together with the Program Support Specialist, the incumbent performs the following functions: Front office's co-representative and Secretary within internal committees such as the Gender Advisory and Workplace Improvement Committee (GAC); overseeing the Pakistan taskers as well as the OIG Hotline Complaints mailboxes; principal Writer/Editor within the Executive Secretariat; and providing support to the Vetting Unit. In addition, the incumbent ensures coverage for other core Executive Secretariat functions such as: Liaison with the Embassy Secretariat and with OAPA, Document Quality Control, and writer/editor. More specific responsibilities include: 1. Front Office' Secretariat for the Gender Advisory and Workplace Improvement Committee (GAC) - 10% The incumbent serves as one of the Director's Office representatives in the GAC. S/he assists with Committee member requests and decisions for the Front Office awareness and decision-making. The incumbent prepares or oversees the preparation of Committee quarterly and other briefing reports for dissemination to the Front Office and across the Mission as required. 2. Support to the Vetting Unit - 10% The incumbent also oversees support to the Mission's Vetting Support Unit (VSU) with records management to facilitate approval of proposed awards and sub-awards. Specifically, s/he oversees liaison services between the VSU and the Front Office, oversees maintenance of the priority Vetting request list, coordinates with the Office Directors and Office of Acquisitions and Assistance for Vetting Request Impact Statements, communicates with Mission Technical Offices, and briefs the Deputy Mission Director(s) on the status of vetting priority lists as needed. 3. Management of the Pakistan Taskers and the Office of Inspector General (OIG) Hotline Mailboxes - 15% The incumbent oversees management of the Pakistan Taskers and the OIG Hotline mailboxes and ensures timely responses to correspondences. The taskers-mailbox often receives email taskers from Washington, which need to be sorted and directed to the appropriate personnel within the Mission. The incumbent ensures that taskers are completed, and obtains the necessary clearances on time before completed responses sent back to Washington. S/he institutes information systems as needed to ensure efficient processing and response to Mission correspondence. In managing the OIG Hotline mailbox, the incumbent also oversees review and sorting of emails - questions, complaints, reports, and information - directed at the OIG. S/he collaborates closely with the OIG, directing relevant messages to that office and to relevant USAID staff for further investigative action or for their awareness as necessary. 4. Executive Secretariat principal Writer/Editor - 20% In his/her role as a principal Writer/Editor within the Executive Secretariat, the incumbent ensures that final documents are well organized, follow appropriate formats, contain the required information, and are clearly written. S/he edits and drafts documents within the Executive Secretariat as needed. S/he provides professional development training and guidance to the Executive Secretariat's Administrative Assistants as needed, to improve their information technology and communication skills. S/he also interprets and communicates agency guidelines to other writers in the Mission in order to improve the quality of submissions to the Front Office. S/he should become familiar with the broad range of key sources of information for Agency and Embassy policies and procedures. The incumbent works closely with all Mission staff and serves as an important resource person on matters related to Mission reporting requirements. On an ad-hoc basis, the incumbent conducts and facilitates the provision of business writing clinics specific to identified needs. Topics may include proofreading, grammar tips, and writing specific products for specific audiences. 5. Liaison with the Embassy Executive Secretariat, the Regional Security Office, and the Office of Afghanistan and Pakistan Affairs (OAPA) - 20% The Incumbent liaises with the Embassy Secretariat and the RSO on visits that require Control Officers. On such occasions, the incumbent may serve as Control Officer or oversee Control Officers that the Front Office appoints to assist with important high-level visitors to Islamabad. Visitors that require a Control Officer include the Secretary of State, the USAID Administrator, Congressional Delegations, and other senior USAID leadership visitors. During such visits, the incumbent collaborates with supporting offices to develop itineraries for the visitors, ensures that USAID/Pakistan's priorities are addressed and that the visitors have secure, quality interactions with implementing partners and beneficiaries, as well as Mission staff as required. On a daily basis, the incumbent will analyze and evaluate sensitive material for the Mission Director's Office and the office directors of the USAID/Washington Office of Afghanistan and Pakistan Affairs (OAPA). As required, s/he will communicate with USAID/OAPA to facilitate Mission requests pending OAPA approval and to plan USAID VIP visits to Pakistan. On an ad-hoc basis, the incumbent may be required to provide, organize, and/or facilitate periodic informal training sessions to Mission staff regarding the aforementioned areas of responsibilities in order to share best-practices, inform staff of regulations/policies, further the professional development of the staff, and/or to improve internal efficiency of the Mission. Other Front Office Support - 25% The incumbent oversees coordination and planning of special events on behalf of the Director's Office, including hail and farewell events, team-building activities that involve Mission staff, and luncheons or working breakfasts/dinners, Mission-wide town hall meetings, and other Front Office hosted official events. S/he also oversees coordination with the DOC office to prepare invitation lists for Ambassador-hosted events. The incumbent must use judgment and creativity in interpreting and adapting guidelines and, in many instances, must establish criteria and propose new ideas for resolving problems. S/he must have the ability and the flexibility to complete assigned tasks and respond to new requirements on extremely short notice. C. Direct Supervisor: Deputy Mission Director, Office of Director, Islamabad, USAID/Pakistan D. Supervisory Control: Minimum. The position receives supervisor, administrative direction, and guidance from the Deputy Mission Director, but is expected to act independently in day-to-day work. 11. PHYSICAL DEMANDS: The work requested does not involve undue physical demands 12. POINT OF CONTACT: Completed offers (including required documents - see section IV below) must be submitted electronically to: hrislamabad@usaid.gov. When submitting an application, the solicitation number and the title of the position must be mentioned in the subject line. Any questions regarding this solicitation may be directed to Samina Riaz, Human Resources Specialist, Pakistan, phone: 92-51- 201-4975, fax: 92-51-233-8061, and to Hina Junaid, Human Resources Assistant, Pakistan, phone: 92-51- 201-5473, fax: 92-51-233-8062, E-mail: hrislamabad@usaid.gov. II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION Education: a Bachelor's degree or higher in management, communications, business, economics, political science, area studies, and/or other field related to international development studies is required. Work Experience: a minimum of four years of experience in one or a combination of the following areas, in any industry/arena, is required: program operations/management, office management at the executive level, legislative assistant, public relations, and/or an inter-agency or inter-government coordination role. At least one year of overseas work experience, in any field, is also required. Only offerors clearly meeting the above minimum qualifications will be considered for further evaluation. Visas, Security and Medical clearances: The ability to obtain the required visas and security and medical clearances in a reasonable timeframe is considered a minimum qualification. See Section V. III. EVALUATION AND SELECTION FACTORS Selection Process and Basis of Evaluation: Offerors who clearly meet the aforementioned minimum education and work experience qualification requirements may be further evaluated through review of the offeror's submitted required documents (see section IV below) and ranked based on the below evaluation and selection factors. A competitive range will be established of the highest-ranked offerors, who may be further evaluated through technical tests and interviews to determine the most qualified/highest-ranked offerors. Reference checks will be conducted with the highest-ranked offerors. Reference checks may be conducted with individuals not provided by the offeror. Any offeror not receiving satisfactory reference checks will no longer be considered for the position. Negotiations may be conducted with the most qualified/ highest-ranked offerors who have successfully passed the responsibility determination process. Education (10 Points): A Bachelor's degree or higher in management, communications, business, economics, political science, area studies, and/or other field related to international development studies is required. Additional education, such as a Master's degree or Ph.D., in any of the aforementioned fields is desired. Work Experience (40 Points): A minimum of four years of experience in one or a combination of the following areas, in any industry/arena, is required: program operations/management, office management at the executive level, legislative assistant, public relations, and/or an inter-agency or inter-government coordination role. At least one year of overseas work experience, in any field, is also required. Prior supervisory and management experience in a position of similar or greater complexity, and/or experience working in the field of International Development are desired. Additional experience in the aforementioned areas, especially working overseas and/or with the USG, is highly desired. Knowledge (20 Points): Knowledge of administrative and managerial techniques as well as general knowledge of the function and operation of foreign aid programs, particularly in the Pakistan context is highly desired. Familiarity with the development community as well as knowledge of USG contracting and/or agreements regulations or policy is also desired. Skills, and Abilities (30 Points): English Language Proficiency: Excellent written and oral communication skills in American English is essential and high desirable, especially the ability to develop concise, well-written documents geared toward a variety of audiences and at different levels of technical complexity under time constraints. It is essential that the offeror can effectively communicate and give written and oral feedback to colleagues on their written work. The successful offeror should be able to quickly develop a command of available sources such as development-related information on the programs, policies, research, and functions of USG agencies at the U.S. Embassy in Islamabad, as well as rapidly understand relationships among agency programs and related issues and practices. Computer Skills: high proficiency in Microsoft Office suite of programs, (specifically Word and PowerPoint) and strong aptitude for learning new technologies is desirable. Organizational, Teamwork, and Interpersonal Skills: Excellent interpersonal skills and the ability to work in a team setting and with diverse stakeholders, including those at the highest levels, is highly desirable. The incumbent should be able to quickly develop and maintain contacts with officials throughout USG agencies, and with external partners. Furthermore, the incumbent should also be able to effectively identify, mobilize, and draw upon the expertise of technical and managerial personnel in the Mission and from Washington in order to accomplish his/her duties. The incumbent should possess excellent time management, organizational, and advanced planning skills as well as and the ability to work effectively under pressure to carry out specific, results-oriented tasks under constraints of time, information, and logistics. Ability to function highly effectively in cross-cultural work environments is highly desirable. Total points = 100 IV. APPLYING 1. Eligible Offerors are required to complete and submit all the following documents and information in order to be considered for the position: a. Completed and signed form AID 302-3,"Offeror Information for Personal Services Contracts," available at https://www.usaid.gov/forms/aid-302-3. Only include base salary information in box 4 of sections B and C. Do not include bonuses, differentials, cost of living allowances, or other types of compensation. During negotiations, salary history may be verified through pay slips, earnings and leave statements, or other appropriate documentation. b. A cover letter of no more than 2 pages that demonstrates how the Offeror's qualifications meet the evaluation and selection factors in section III of this solicitation; c. A resume or curriculum vitae (CV) which, at a minimum, describes education, experience and career achievements relevant to the evaluation and selection factors in section III of this solicitation; d. Names of three professional references that have knowledge of the offeror's ability to perform the duties set forth in the solicitation, including current and accurate contact information. This information may be included in in cover letter, resume/CV, or in a separate document. Incomplete/un-signed offers will not be considered. 2. Offers containing all required documents must be received by the closing date and time specified in Section I, item 3, and submitted electronically to the email Point of Contact in Section I, item 12. 3. To ensure consideration of offers for the intended position, Offerors should prominently reference the Solicitation number in the offer submission. 4. This solicitation is a re-advertisement of the position originally advertised in solicitation 72039118R00001 which closed on November 26, 2017. Offerors who previously submitted offers for that solicitation, and who are still interested in this position must only re-submit a revised and signed form AID 302-3,"Offeror Information for Personal Services Contracts," by the closing date and time specified in Section I, item 3, and submitted electronically to the email Point of Contact in Section I, item 12. Cover Letters, resumes/CVs, and professional references previously submitted under solicitation 72039118R00001 will be used during the evaluation process. V. PRE-AWARD DOCUMENTATION / LIST OF REQUIRED FORMS FOR PSC HIRES Once the Contracting Officer (CO) informs the successful Offeror about being selected for a contract award, the CO will provide the successful Offeror instructions about how to complete and submit the following forms: 1. Medical History and Examination Form (Department of State Forms) 2. Questionnaire for Sensitive Positions for National Security (SF-86), or 3. Questionnaire for Non-Sensitive Positions (SF-85) 4. Finger Print Card (FD-258) 5. Pakistan and United Arab Emirates (UAE) Visa application forms Timely completion and submission of the required documents are needed to obtain the necessary Visas and Security and Medical Clearances. Failure of the selected offeror to accurately complete and submit required documents in a timely manner may be grounds for the CO to rescind any conditional pre-contract offer letter and begin negotiations with the next most qualified/highest ranked offeror. Selected offerors who are unable to obtain required Visas, Security and Medical Clearances in a reasonable timeframe are considered un-qualified for this position. Within 2 weeks after written notice from the CO that all required Visas and clearances have been received, or unless another date is specified by the CO in writing, the selected offeror shall proceed to Islamabad, Pakistan to perform the services specified in section I, item 10. VI. BENEFITS/ALLOWANCES As a matter of policy, and as appropriate, a PSC is normally authorized the benefits and allowances listed in this section. 1. BENEFITS: (a) Employer's FICA Contribution (b) Contribution toward Health & Life Insurance (c) Pay Comparability Adjustment (d) Annual Increase (pending a satisfactory performance evaluation) (e) Eligibility for Worker's Compensation (f) Annual and Sick Leave (g) Access to Embassy medical facilities, commissary and pouch mail service per Post policy 2. ALLOWANCES (If Applicable)*: (1) Temporary Lodging Allowance (Section 120) (2) Living Quarters Allowance (Section 130) (3) Post Allowance (Section 220) (4) Supplemental Post Allowance (Section 230) (5) Post Differential (Chapter 500) (6) Payments during Evacuation/Authorized Departure (Section 600) and (7) Danger Pay (Section 650) (8) Education Allowance (Section 270) (9) Separate Maintenance Allowance (Section 260) (10)Education Travel (Section 280) * Section numbers refer to rules from the Department of State Standardized Regulations (Government Civilians Foreign Areas) Islamabad currently has a 25% Post Differential allowance and 35% Danger Pay, housing, and other benefits per USAID regulations. Basic household furnishings will be available in quarters to be provided by USAID. FICA and federal income tax will be withheld by USAID. U.S. Resident hire PSCs are not eligible for any fringe benefits (except contributions for FICA, health insurance, and life insurance), including differentials and allowances. Pakistan is a no-dependent post. VII. TAXES USPSCs are required to pay Federal income taxes, FICA, Medicare and applicable State Income taxes. VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING TO PSCs USAID regulations and policies governing USPSC awards are available at these sources: 1. USAID Acquisition Regulation (AIDAR), Appendix D, "Direct USAID Contracts with a U.S. Citizen or a U.S. Resident Alien for Personal Services Abroad," including contract clause "General Provisions," available at: https://www.usaid.gov/sites/default/files/documents/1868/aidar_0.pdf 2. Contract Cover Page form AID 309-1 available at https://www.usaid.gov/forms 3. Acquisition and Assistance Policy Directives/Contract Information Bulletins (AAPDs/CIBs) for Personal Services Contracts with Individuals available at: http://www.usaid.gov/work-usaid/aapds-cibs AAPDs/CIBs specifically applicable to this position include: AAPD 16-03: Expanded Incentive Awards for Personal Services Contracts with Individuals AAPD 15-02 REVISED - Continuation of Deviation from the ‘Leave and Holidays' clause, including Family and Medical Leave, for U.S. Personal Services Contractors AAPD 10-03 Amendment 1: AIDAR, Appendix D: Implementing Benefits For Same-Sex Domestic Partners of USPSCs AAPD 10-03: AIDAR, Appendix D: Implementing Benefits For Same-Sex Domestic Partners of USPSCs AAPD 10-01: Personal Services Contracts -- Changes in USG Reimbursement Amounts for Health Insurance and Physical Examination Costs AAPD 06-10: PSC Medical Expense Payment Responsibility 4. Ethical Conduct. By the acceptance of a USAID personal services contract as an individual, the contractor will be acknowledging receipt of the "Standards of Ethical Conduct for Employees of the Executive Branch," available from the U.S. Office of Government Ethics, in accordance with General Provision 2 and 5 CFR 2635. See https://www.oge.gov/web/oge.nsf/OGE%20Regulations
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/AID/OM/PAK/72039118R00007/listing.html)
- Place of Performance
- Address: USAID/PAKISTAN, ISLAMABAD, 44000, Pakistan
- Record
- SN04822346-W 20180215/180213232151-7adcff026242d8b264bef349097220b7 (fbodaily.com)
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