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SAMDAILY.US - ISSUE OF JANUARY 24, 2020 SAM #6630
MODIFICATION

R -- Contact Center Operations - Small Business Sources Sought

Notice Date
1/22/2020 2:05:38 PM
 
Notice Type
Sources Sought
 
NAICS
561422 — Telemarketing Bureaus and Other Contact Centers
 
Contracting Office
OFFICE OF ACQUISITION GRANTS MGMT BALTIMORE MD 21244 USA
 
ZIP Code
21244
 
Solicitation Number
A200732
 
Response Due
2/5/2020 8:00:00 AM
 
Archive Date
02/20/2020
 
Point of Contact
Brian Humes, Phone: 410-786-8898, Deborah S. Lester, Phone: 410-786-5136
 
E-Mail Address
brian.humes@cms.hhs.gov, deborah.lester@cms.hhs.gov
(brian.humes@cms.hhs.gov, deborah.lester@cms.hhs.gov)
 
Description
This is a SMALL BUSINESS SOURCES SOUGHT NOTICE. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding the availability and capability of qualified small businesses (e.g., 8(a), service-disabled veteran owned small business, HUBZone small business, small disadvantaged business, veteran owned small business, and women-owned small business) capable of providing 24x7 bilingual contact center operations, including facilities, personnel, and management in support of CMS�s customer inquiries.� The information from this market research will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. An organization that is not considered small business under the applicable NAICS code (i.e., 561422 - Telemarketing Bureaus and Other Contact Centers) should not submit a response to this notice.
 
Web Link
SAM.gov Permalink
(https://beta.sam.gov/opp/6dbe2c54bfeb4810b2cfa11c7db6163d/view)
 
Place of Performance
Address: USA
Country: USA
 
Record
SN05540069-F 20200124/200122230148 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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