SPECIAL NOTICE
99 -- SAP MaxSecure Services
- Notice Date
- 12/23/2020 6:42:40 AM
- Notice Type
- Special Notice
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- IT CONTRACTING DIVISION - PL83 SCOTT AFB IL 622255406 USA
- ZIP Code
- 622255406
- Solicitation Number
- 832117595
- Response Due
- 1/7/2021 2:00:00 PM
- Archive Date
- 01/22/2021
- Point of Contact
- Holly Sanders, Phone: 618-418-6366
- E-Mail Address
-
holly.e.sanders.civ@mail.mil
(holly.e.sanders.civ@mail.mil)
- Description
- NOTICE OF INTENT The Defense Information Systems Agency/Defense Information Technology Contracting Organization intends to negotiate a sole source contract with SAP National Security Services (SAP NS2). �A sole source Justification & Approval document is being coordinated and, upon approval, a copy of it will be posted here on beta.SAM.gov to comply with the public display requirements of FAR 6.305. The proposed contract action is for SAP MaxSecure services to provide the Navy Enterprise Resource Planning (ERP) program with rapid support services for issues related to the software affecting the production system.� This will support the mission with respect to minimizing downtime and impacts to the user base for the Navy ERP enterprise business system.� Other requirements include assistance in standing up a certified Navy ERP SAP competency center and recommendations for improvements within the Navy ERP SAP system with regard to system performance.� Description of the specific support services include: (a) SAP Government Support and Services (GSS) Secure Back Office Infrastructure and Remote Support: With standard SAP maintenance under the software license, customer messages may be viewed and addressed by SAP global support, without restrictions. When connection is needed to the licensee network in cases where login is required for problem resolution, licensee requires that login can only be performed by Department of Defense (DoD) cleared resources over an approved communication channel that terminates in the continental United States (US). Under this requirement, SAP GSS provides this secure channel and maintains a controlled area from which the secure connection will terminate in a GSS-provided, or, if agreed, a licensee-provided, personal computer (�PC�). This PC shall contain and be prepared to run the agreed upon and licensee-provided Client Virtual Private Network software, which will enable the SAP GSS secure connection to the licensee solution. (b) SAP GSS On-Site Technical Quality Manager: �Includes, but is not limited to: Full understanding of the US Navy solution, security, business processes and landscape to be able to address top issues proactively. Central point of contact from SAP support at US Navy and interfaces into the SAP back office. Coordinates integration and testing with US Navy ERP. Ensures access to the right resources at SAP (expertise on demand). Escalation path into SAP to ensure fast issue resolution. Coordinates experts from SAP during service delivery. Manages top issues to ensure resolution and, if necessary, appropriate escalation paths. Monitors and reports engagement to US Navy and SAP management. (c) SAP GSS Safeguarding and Subject Matter Expert Services: Analyzes, evaluates, and provides findings and recommendations for further knowledge transfer, mentoring and best practices.� At this time, the incumbent contractor SAP NS2 is the only source capable of providing all necessary services.� Based on market research, SAP NS2 is the only source that can provide the SAP MaxSecure Support Services to meet the needs of the Navy. The statutory authority for other than full and open competition is 10 USC 2304(c)(1), as implemented by FAR 6.302-1(a)(2)(iii), only one responsible source and no other supplies or services will satisfy agency requirements. �Companies who believe they can provide this service must indicate their interest in writing within 15 days of this notification and include a detailed capability statement.� No reimbursement for any cost connected with providing capability information will be provided.� All responsible sources will be considered in evaluating the determination to issue a sole-source contract. �Quotations or proposals received in response to this notice cannot be accepted since this synopsis cannot be considered a request for quote or a request for proposal.� A solicitation will NOT be posted to beta.SAM.gov due to the sole source nature of the requirement. The North American Classification System (NAICS) code 541519 will be used for determining company size status. CONTRACT/PROGRAM BACKGROUND: Contract Number: HC1028-18-P-0033 Contract Type: FFP Incumbent and their size and CAGE:� SAP National Security Services, Inc. (NS2), Large Business, 32HW2 Method of previous acquisition: Sole Source Period of performance:� January 18, 2018 to January 17, 2021 SPECIAL REQUIREMENTS: Must have secret clearance. Vendors who wish to respond to this should send responses via email NLT January 7, 2021 4:00 PM Central Standard Time (CST) to holly.e.sanders.civ@mail.mil.� Interested businesses should submit a brief capabilities statement package addressing the specific questions (no more than five pages) and demonstrating ability to perform the services listed under Required Capabilities.�
- Web Link
-
SAM.gov Permalink
(https://beta.sam.gov/opp/57966b5db2d047898f422090409e4e81/view)
- Place of Performance
- Address: Washington, DC, USA
- Country: USA
- Country: USA
- Record
- SN05880362-F 20201225/201223230111 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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