SOLICITATION NOTICE
R -- RFQ - Customer Satisfaction Assessment Tools and Analysis Services
- Notice Date
- 9/16/2022 3:52:39 PM
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541611
— Administrative Management and General Management Consulting Services
- Contracting Office
- AOUSC-PROCUREMENT MANAGEMENT DIV WASHINGTON DC 20002 USA
- ZIP Code
- 20002
- Solicitation Number
- USCA22Q0205
- Response Due
- 9/23/2022 8:00:00 AM
- Archive Date
- 10/08/2022
- Point of Contact
- Christina Carter-Kurant, Phone: 202-502-2721
- E-Mail Address
-
christina_carter-kurant@ao.uscourts.gov
(christina_carter-kurant@ao.uscourts.gov)
- Description
- The Administrative Office of the U.S. Courts (AO), Procurement Management Division, on behalf of the Office of Public Affairs (OPA) seeks a Contractor who can�provide customer satisfaction assessment tools and analysis services for OPA public-facing websites. The assessment�tools provided by the Contractor should collect online data about user behavior, expectations, and perceptions�of the website; quantitatively analyze the data collected; use the data to predict user behavior; compare�data to relevant benchmarks; identify actionable changes or modifications to the website that could positively�impact user experience; and provide any other information deemed necessary to improve the site for users.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/3e38fab9d69248b58c19dc08d0b71193/view)
- Place of Performance
- Address: Washington, DC 20544, USA
- Zip Code: 20544
- Country: USA
- Zip Code: 20544
- Record
- SN06468603-F 20220918/220916230136 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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