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SAMDAILY.US - ISSUE OF SEPTEMBER 26, 2023 SAM #7973
SPECIAL NOTICE

D -- Microsoft Unified Support

Notice Date
9/24/2023 9:24:51 AM
 
Notice Type
Special Notice
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
FEDERAL MARITIME COMMISSION WASHINGTON DC 20573 USA
 
ZIP Code
20573
 
Solicitation Number
65310223R00005
 
Response Due
9/29/2023 9:00:00 PM
 
Archive Date
09/30/2023
 
Point of Contact
MICHELLE CALHOUN
 
E-Mail Address
MCALHOUN@FMC.GOV
(MCALHOUN@FMC.GOV)
 
Description
The Federal Maritime Commission�intends to�award�on a sole source basis�a firm-fixed priced contract to acquire software support for the Commission�s Microsoft-based IT infrastructure from Microsoft Corporation,�12012 Sunset Hill Rd., Reston, VA 20190, The requirement is to acquire software support services for the Commission�s Microsoft-based IT infrastructure, using the Microsoft Unified Support model. Microsoft Support Services are comprised of a comprehensive support solution that helps reduce costs, enhance productivity, and use technology throughout the IT lifecycle. They offer direct, expedient and unique access to Microsoft product development teams, software developers and source code for current and future products enabling (a) specialized insight into the architecture of current solutions that can facilitate smooth migrations to existing and future unreleased products/versions; (b) quick and comprehensive resolution of product support, trouble-shooting and hot-fix type issues; and (c) immediate and focused technology feedback link between our customers and the Microsoft product development teams to help shape the direction, features and functionality of future products. Period of Performance:� 9/30/2023 - 9/29/2024 This is not a solicitation for competitive proposals.
 
Web Link
SAM.gov Permalink
(https://sam.gov/opp/3e1ac7775f1745efac43831498b6ad5a/view)
 
Place of Performance
Address: Washington, DC 20573, USA
Zip Code: 20573
Country: USA
 
Record
SN06842942-F 20230926/230924231127 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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