SPECIAL NOTICE
D -- VR&E Virtual Assistant Software Intent to Sole Source
- Notice Date
- 9/26/2024 8:04:33 AM
- Notice Type
- Special Notice
- NAICS
- 518210
— Data Processing, Hosting, and Related Services
- Contracting Office
- VETERANS BENEFITS ADMIN (36C10D) WASHINGTON DC 20006 USA
- ZIP Code
- 20006
- Solicitation Number
- 36C10D25Q0003
- Response Due
- 9/30/2024 10:00:00 AM
- Archive Date
- 10/15/2024
- Point of Contact
- Edward D. Bradford, Contract Specialist, Phone: 254-299-9807
- E-Mail Address
-
Edward.Bradford@va.gov
(Edward.Bradford@va.gov)
- Awardee
- null
- Description
- Veteran Readiness and Employment (VR&E) has a need for the e-VA system by SaraWorks LLC Semi-Autonomous Research Assistant (SARA). The platform is used by 98% of our Veterans as a primary means of communication. e-VA is an interactive, two-way, text/email communications, tracking/documentation service. SARA is integrated into the Readiness & Employment System (RES). The RES closes the gaps in service to the 140,000+ active program participants and streamline case management functionality for VR&E counselors and other staff by interfacing with 20+ modern VA systems in a single, paperless solution. SARAs integration with the RES platform as a primary system is critical to perform VR&E s mission and meeting Public Law 114-223, Title II, Section 254 mandates. Public Law 114-223, Title II, Section 254 mandates a 1:125 counselor-to-Veteran case ratio and current ratio is 1:145 significantly higher than required. Additionally, VR&E has a mandate to acquire Veteran signature on multiple documents per the M28C.V.B.6.01.c. SaraWorks is currently the primary method of acquiring claimant signatures to meet those requirements. SARA s dual role in providing compliance and integration with RES successfully meets VR&Es mission.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/789a86361f7344789c20ac3df2150b27/view)
- Record
- SN07225870-F 20240928/240926230115 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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