SOLICITATION NOTICE
D -- Defense Commissary Agency Digital Loyalty Registration Capability
- Notice Date
- 10/31/2024 12:23:53 PM
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- IT CONTRACTING DIVISION - PL84 SCOTT AFB IL 62225-5406 USA
- ZIP Code
- 62225-5406
- Solicitation Number
- HC108424R0015
- Response Due
- 11/13/2024 8:00:00 AM
- Archive Date
- 11/28/2024
- Point of Contact
- Melyssa Lafontaine, Phone: 6184186546, Adam Venhaus, Phone: 6184186272
- E-Mail Address
-
melyssa.d.lafontaine.civ@mail.mil, adam.m.venhaus.civ@mail.mil
(melyssa.d.lafontaine.civ@mail.mil, adam.m.venhaus.civ@mail.mil)
- Description
- AMD0001 - The purpose of this amendment is to extend the due date for proposals. Proposals are due November 13, 2024 at 10:00 AM CST.��All other terms and conditions remain the same. The Defense Commissary Agency (DeCA) plans to enhance its Reward Card Program by�developing a Digital Loyalty Registration Capability (DLRC) that aligns with modernization efforts. The program�aims to provide a 21st-century retail business solution by offering loyalty rewards and incentivizing customers to�continue purchasing DeCA's products but cannot do so until the program entry / registration process is easy,�seamless and not dependent on a physical Rewards Card. CLICK2GO / Freshop is an online grocery ordering�system that has already been implemented to improve the customer experience. The objective is to modernize and enhance DeCA�s Reward Card Program by developing a more�user-friendly and accessible digital format. DeCA is seeking capability that enables patrons to join and utilize�DeCA�s Reward card program without having a physical card in hand. Patrons should also be able to use the�CLICK2GO White Label App to present a scannable barcode during checkout or use the alternative rewards lookup�methods to apply the card to their transaction. This capability is needed to increase program participation.��Specifically, the contractor is tasked with creating a simplified digital registration process and integrating this new�DLRC registration capability with DeCA's Enterprise Business Solution (EBS) Emerald software, Fastlane SelfServ,�and the CLICK2GO / Freshop platform. This integration shall require collaboration with NCR Voyix (NCR) and�utilization of NCR's Application Programming Interfaces (API).�� a. Patrons will have a simplified registration process to allow the ability to use their eCommerce smartphone�application to present a scannable barcode or existing 10-digit alternate ID to apply the loyalty ID to their�transaction at the point-of sale. b. Patrons will have the ability to use the new digital registration capability to support the existing DLRC�through a mandatory 10-digit alternate ID. c. The contractor should help DeCA make the Reward Card experience seamless. For example see�Attachment 1, when registering the system shall create a Unique ID. The objective is to modernize and enhance DeCA�s Reward Card Program by developing a more�user-friendly and accessible digital format. DeCA is seeking capability that enables patrons to join and utilize�DeCA�s Reward card program without having a physical card in hand. Patrons should also be able to use the�CLICK2GO White Label App to present a scannable barcode during checkout or use the alternative rewards lookup�methods to apply the card to their transaction. This capability is needed to increase program participation.��Specifically, the contractor is tasked with creating a simplified digital registration process and integrating this new�DLRC registration capability with DeCA's Enterprise Business Solution (EBS) Emerald software, Fastlane SelfServ,�and the CLICK2GO / Freshop platform. This integration shall require collaboration with NCR Voyix (NCR) and�utilization of NCR's Application Programming Interfaces (API). DeCA has a need for DLRC that is easy to use and seamlessly integrated with existing DeCA's Enterprise�Business Solution (EBS) Emerald software, Fastlane SelfServ, and the CLICK2GO / Freshop platform. Under this�effort the DLRC shall allow for DeCA patrons to have a simple registration and unique user identification through a�10-digit number. Develop and implement a DLRC digital registration capability, providing support, maintenance,�and administration. The DLRC will interface with DeCA's EBS Emerald software, Fastlane SelfServ, and the�CLICK2GO / Freshop platform. Questions are due no later than October 16, 2024 at 2:00 pm Central Standard Time.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/eeb78c7bc6a845fcbeb6c1a182587b28/view)
- Place of Performance
- Address: Fort Gregg Adams, VA, USA
- Country: USA
- Country: USA
- Record
- SN07253622-F 20241102/241031230109 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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