SPECIAL NOTICE
D -- Brand Name Justification for ServiceNow Software
- Notice Date
- 11/29/2024 11:52:18 AM
- Notice Type
- Justification
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- GSA FAS AAS REGION 5 CHICAGO IL 60604 USA
- ZIP Code
- 60604
- Solicitation Number
- 47QFEA24K0012
- Archive Date
- 12/29/2024
- Point of Contact
- Chris A. Payton, Phone: 3123530783, Eben Greybourne
- E-Mail Address
-
chris.payton@gsa.gov, Eben.Greybourne@gsa.gov
(chris.payton@gsa.gov, Eben.Greybourne@gsa.gov)
- Award Number
- TBD
- Award Date
- 12/18/2024
- Description
- The ServiceNow Software-as-a-Service (SaaS) is a cloud-based enterprise service management platform that delivers the following capabilities on a single data structure, security model, and user interface. ? Incident, Problem and Change Management ? Asset Lifecycle Management ? Field Service Management ? Service Level Management ? Service Catalogue ? Knowledge Management ? HR Service Delivery Management ? Facilities Management ? Security Operations Management ? Project Portfolio Management ? IT Financial Management ? Customer (Case) Service Management ? Workflow automation engine ? Analytics and Reporting ? Native Mobile application ? Flexible integration capabilities ? Custom Application Development IDE The platform application, data storage, and infrastructure must have FedRAMP High JAB approval/certification. Additionally, the cloud platform must be delivered in a hot/hot, single tenant architecture, where the data collected and stored within the enterprise platform is secured from other federal customers.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/fbbf6262f42e4a6bb9db8c86f3781f11/view)
- Place of Performance
- Address: Washington, DC 20006, USA
- Zip Code: 20006
- Country: USA
- Zip Code: 20006
- Record
- SN07277957-F 20241201/241129230101 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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