SOLICITATION NOTICE
70 -- FDIC's SUMO Scheduler for Salesforce
- Notice Date
- 1/31/2025 1:17:46 PM
- Notice Type
- Solicitation
- NAICS
- 541511
— Custom Computer Programming Services
- ZIP Code
- 00000
- Solicitation Number
- CORHQ-24-Q-0555
- Response Due
- 2/10/2025 10:00:00 AM
- Archive Date
- 02/25/2025
- Point of Contact
- Hamilton Jackson, Phone: 5712141297
- E-Mail Address
-
hamjackson@fdic.gov
(hamjackson@fdic.gov)
- Description
- The FDIC requires SUMO Schedule which automates appointemnt scheduling 24/7 hours a day, 365 days a year, on any device. SUMO is the only solution built 100% native on Salesforce. SUMO Scheduler provides a self-service solution to schedule appointments with customer service agents, it supports multiple languages and multiple time-zones, and it provides robust workflow and feature capabilities. All offerors must complete the Section B - Price Schedule in the solicitation to be considered for this opportunity. Updated 1/31/2025: Amendment 1 has been issued and attached to this posting. The purpose of this amendment provide questions and answers reguarding the solicitation and to extend the RFQ due date to 1 p.m., Monday, February 10, 2025. Also attached is the updated solicitation to reflect the updated due date. All submissions must include the signed amendment for acknowledgement. Request for Quotations (RFQs) are due by 1 p.m. EST on Monday, February 10, 2025.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/78f52bf0406f470299d77881a287e487/view)
- Place of Performance
- Address: Arlington, VA 22201, USA
- Zip Code: 22201
- Country: USA
- Zip Code: 22201
- Record
- SN07329649-F 20250202/250131230113 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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