SOLICITATION NOTICE
70 -- FDIC Genesys Cloud Contact Center as a Service (�CCaaS�) Software Subscription
- Notice Date
- 8/8/2025 2:51:58 PM
- Notice Type
- Solicitation
- NAICS
- 541519
— Other Computer Related Services
- ZIP Code
- 00000
- Solicitation Number
- CORHQ-25-Q-0372
- Response Due
- 9/19/2025 12:00:00 PM
- Archive Date
- 10/04/2025
- Point of Contact
- April Royal, Phone: 9727618186
- E-Mail Address
-
airby@fdic.gov
(airby@fdic.gov)
- Small Business Set-Aside
- NONE No Set aside used
- Description
- The Federal Deposit Insurance Corporation (FDIC) invites you to submit a quote in response to Request for Quote (RFQ) CORHQ-25-Q-0372 for a Genesys Cloud Contact Center as a Service (�CCaaS�) software subscription. All quotes shall be submitted in strict adherence to the proposal instructions outlined in provision 7.3.2-09 �General Proposal Instructions � December 2023�, included in the referenced solicitation. The FDIC will respond to questions or requests for clarification submitted in writing by an offeror, regarding this solicitation. Questions or requests for clarification must be submitted by 3:00p.m. (Central Time), on August 21, 2025, by email to April Royal at airby@fdic.gov. If an offeror is unable to use email, it should contact April Royal at (214) 549-7584.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/13079ce1f05c4eceb189481fe98841f1/view)
- Place of Performance
- Address: Arlington, VA 22226, USA
- Zip Code: 22226
- Country: USA
- Zip Code: 22226
- Record
- SN07543964-F 20250810/250808230048 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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