SPECIAL NOTICE
R -- Customer Experience and Employee Engagement Survey Platform
- Notice Date
- 8/11/2025 3:56:18 AM
- Notice Type
- Special Notice
- NAICS
- 541611
— Administrative Management and General Management Consulting Services
- Contracting Office
- DEFENSE COMMISSARY AGENCY FORT LEE VA 23801-1800 USA
- ZIP Code
- 23801-1800
- Solicitation Number
- RFI_Survey_081125
- Response Due
- 8/25/2025 12:00:00 PM
- Archive Date
- 09/09/2025
- Point of Contact
- Christina Ellison, Phone: 8047348000
- E-Mail Address
-
christina.ellison@deca.mil
(christina.ellison@deca.mil)
- Small Business Set-Aside
- SBA Total Small Business Set-Aside (FAR 19.5)
- Description
- DeCA currently conducts two surveys to meet the DoDI 1330.17 mandate as well as a receipt survey designed to provide more frequent data. The American Customer Satisfaction Index (ACSI) is an independent scientific effort to measure customer evaluations of the commissary, exchanges, and private sector industry; thus, it provides DeCA with a no cost methodology to index customer satisfaction to the grocery industry. The attachment contains a list of questions regarding the above requirement. Responses are to be submittes via email to Christina Ellison at christina.wllison@deca.mil. Please also provide a synopsis of the program you offer with sufficient details as to convey the programs value supporting the above requirement.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/62813e33dbec4745afbde59f4d1559a9/view)
- Place of Performance
- Address: VA 23801, USA
- Zip Code: 23801
- Country: USA
- Zip Code: 23801
- Record
- SN07544733-F 20250813/250811230042 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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