SOLICITATION NOTICE
J -- Maintenance/Service Agreement for NovoCyte Quanteon
- Notice Date
- 9/16/2025 12:14:23 PM
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 811210
—
- Contracting Office
- NATIONAL INSTITUTES OF HEALTH NCATS Rockville MD 20850 USA
- ZIP Code
- 20850
- Solicitation Number
- 25-003844
- Response Due
- 9/19/2025 7:30:00 AM
- Archive Date
- 10/04/2025
- Point of Contact
- Brian Lind, Phone: 3015498939
- E-Mail Address
-
brian.lind@nih.gov
(brian.lind@nih.gov)
- Small Business Set-Aside
- NONE No Set aside used
- Description
- Maintenance contract\repair for the following: Flow Cytometer Manufacturer: Agilent Model: NovoCyte Quanteon Service Plan: CrossLab Silver (or equivalent) Salient Characteristics: Service agreement with a 12-month period of performance Minimum of 1 preventative maintenance visit (PM) by certified Agilent service technicians Performance verification: During preventative maintenance, the technician should verify and document the system's performance to ensure it meets manufacturer specifications. Calibration of all detectors and lasers to ensure accurate and reproducible results Provision for on-site repair services by certified Agilent technicians in the event of a system malfunction. Priority response time for service calls, ideally within 24-48 hours, to minimize downtime. Inclusion of genuine Agilent replacement parts as needed for repairs. Access to 24/7 technical support via phone and e-mail for troubleshooting and assistance with operational issues. Regular updates/upgrades to software to ensure compatibility with new features and enhancements. Detailed service reports for each maintenance and repair visit, including work performed, parts replaced, and system performance verification. Parts, labor, and travel included at no additional cost to the Government Period of Performance: The base period of performance shall be for twelve (12) months from 06/06/2025 - 06/05/2026 or upon award of the contract.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/workspace/contract/opp/a1620656e9ba4b2baf526ef571ae37c5/view)
- Place of Performance
- Address: Rockville, MD 20852, USA
- Zip Code: 20852
- Country: USA
- Zip Code: 20852
- Record
- SN07592370-F 20250918/250916230041 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's SAM Daily Index Page |