Army Research Laboratory, Adelphi Site Contracts Branch, ATTN: AMSRL- OP-PR-AP, 2800 Powder Mill Road, Adelphi, Maryland 20783-1197

70 -- FEDERAL INFORMATION PROCESSING EQUIPMENT MAINTENANCE AND REPAIR SOL DAAL01-95-R-9879 DUE 101395 POC Faith McNamee, Contract Specialist, (301) 394-1365, Kathleen M. Tennant, Contracting Officer, (301) 394-3439. The Contractor shall provide computer maintenance to include preventive and remedial maintenance for a variety of computer workstations, printers, data communications systems, and audio/visual equipment and telecommunications equipment. The Contractor shall provide loaner equipment equivalent to equipment that is not repaired within a specified time (10.5 hours); maintain a spares depot with parts at the latest manufacturer's Engineering Change level at stocking levels to insure 95% parts availability. Extensive parts stockage constantly updated to the latest revision levels located within 25 miles of Adelphi, Maryland. Equipment to be covered is provided by a variety of vendors. The Contractor shall provide full-time on site maintenance personnel. Contractor personnel must have top secret security clearance with a current single scope background investigation prior to contract initiation. This service shall be provided at four (4) geographical locations, Adelphi, Maryland, Fort Meade, Maryland, Aberdeen Proving Ground, Maryland (to include Edgewood Arsenal), and Chestnut Run Facility, Wilmington, Delaware. At a minimum, the Contractor shall provide on site full time personnel at two (2) of the four (4) geographical locations (Adelphi and Aberdeen Proving Ground, Maryland). The Contractor shall provide all personnel, supervision, management, equipment, tools, materials and all other items and services necessary to perform all preventive and remedial maintenance. All repair personnel shall have formal maintenance training on the equipment covered by this acquisition. Response time requirements are four and a half (4 1/2) hours after the Contractor is notified -- if the Contractor is notified before 12:00 noon -- if after 12:00 noon the Contractor shall respond by noon the next day. The Contractor shall have existing maintenance problem tracking and escalation procedures which bring in higher level repair personnel as needed. The Contractor shall provide detailed monthly maintenance reports to enable the Government to plan eplacements of frequently failing equipment. Equipment to be covered under this requirement shall include, but is not limited to an estimated 11,714 items consisting of; IBM-compatible Personal Computers (PCs), Macintosh computers, notebook computers, laser, ink-jet and impact printers, facsimile machines, computer scanners, computer peripherals (e.g., disks, CD-ROM readers), audio/visual equipment, and telecommunications equipment (e.g., portable telephones). The resultant contract will have options up to eight (8) years. F.O.B. Destination. All responsible sources may submit a bid or proposal which will be considered by the Agency. No telephone requests will be honored. (0254)

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