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COMMERCE BUSINESS DAILY ISSUE OF JANUARY 29,1997 PSA#1771JLSC/PK, 1864 Fourth St., Suite 1, Bldg 15, Room 133-B. WPAFB, OH
43433-7131 D -- PURCHASE OF MICROSOFT PREMIER SUPPORT SOL F33657-97-M-2014 DUE
021097 POC Contact Sue L. Tormey, 937/255-0445. Purchase of Microsoft
premier technical support services. The Government intends to award
sole-source to Microsoft for technical support services for one year.
This support provides technicians with the ability to request support
for up to 150 separate problems "incidents" per year. Technical support
is available 24 hours a day, 7 days a week. Microsoft support services
also include: premier service desk (www site exclusive to Premier
customers), early assist phone beta support, licenses to access the
Premier Web Site, single server, unlimited user license to TechNet,
membership to the MS Developer Network, escalation management,
orientation & planning conference, annual support checkup and
evaluation and monthly status meeting by telephone. The statutory
authority for other than Full and Open Competition is 10 U.S.C.
2304((1), only one responsible source. The anticipated award date is
Feb. 15, 1997. See note (22). An Ombudsman has been established for
this acquisition. The only purpose of the Ombudsman is to receive and
communicate serious concerns from potential offerors when an offeror
prefers not to use established channels to communicate his/her concern
during the proposal development phase of this acquisition. Potential
offerors should use established channels to request information, pose
questions, and voice concerns before resorting to use of the Ombudsman.
Potential offerors are invited to contact ASC's Ombudsman with serious
concerns only. Mr. Daniel L. Kugel ASC/SY, Bldg 52 2475 K Street,
Suite 1, Wright-Patterson AFB OH 45433-7642 E-Mail:
kugeldi@sy.wpafb.miPhone: DSN: 785-3855, Commercial: (937)255-3855
(0027) Loren Data Corp. http://www.ld.com (SYN# 0035 19970129\D-0003.SOL)
D - Automatic Data Processing and Telecommunication Services Index Page
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