42d Contracting Squadron/LGC, 50 LeMay Plaza South, Bldg 804, Maxwell AFB, AL 36112-6334 Attn:/2Lt Brett Harry

58 -- FURNISH INTEGRATED VOICE RESPONSE AND VOICE MAIL SYSTEM DUE 021997 POC 2Lt Brett Harry tel: 334/953-5861/Mary Lou Crook, Contracting Officer, 334/953-2560 REQUEST FOR INFORMATION-INTEGRATED VOICE RESPONSE AND VOICE MAIL SYSTEM POC 2Lt Brett Harry, (334) 953-5861, Mary Lou Crook, (334) 953-2560. THIS IS A MARKET SURVEY ONLY-NO SOLICITATION EXISTS. This market survey is being conducted in order to determine the commercial availability of an integrated voice response and voice mail system for the AFROTC Scholarship Division within HQ ROTC, Maxwell AFB, AL. This system will be used to manage the incoming calls requesting status of scholarship applications. This system shall meet all the General Specifications identified within this Request for Information synopsis. The system shall give a greeting message to the caller followed by a series of menu options. Must be able to recognize SSN entered by caller and then retrieve information from applicant database running off an ODBC data base working in a Microsoft Windows environment. The data to be retrieved is as follows: application has been received, applicant status -- eligible, inactive, not selected; reason for inactive status -- categorized by code, interview form received or not received, date the applicant is scheduled to meet selection board, date board results scheduled for release, and type of scholarship awarded and academic major. Must have capability to receive the request and send fax of information concerning scholarships, subsidies, etc. (fax back capability). Should include option to "bail out" of system and call is routed to technicians' phones. If busy, call falls into queue for a given technician. If busy, call routed to technician's voice mail. Terminate call with message. System configuration requirements are as follows: shall be compatible with present AT&T 3100 series phone system, capability to expand from 12 to 350 user mailboxes, 8 ports, accomodate from 15-30 callers at one time, send message to technician mail box with optional fax back feature, contractor maintainability (hardware and software). Included in this proposal shall be the option for system maintenance, and compatibility with present information systems -- PC based systems (486DX 100, Windows for Workgroups over Windows NT LAN). Those firms who are interested in being considered in this market survey or as a source for this acquisistion must submit literature describing their capabilities. In order to be considered a potential source, interested parties must submit clear and convincing documentation to support the following: (1) is the item commercially available in the commercial marketplace? (2) Does the item require modification in order to meet the goverment's requirement? If so, provide your customary practices regarding customizing, modifying, or tailoring of items to meet the government's needs. (3) Is the item used exclusively for government purposes? (4) Is the product a foreign manufactured product? (50 Identify business size. (6) provide a list of potential suppliers. (7) Are the items available under existing government contracts? (8) Best price offered and ordering information. The documentation shall include prices, GSA contract number (if applicable), and descriptive literature containing sufficient technical documentation to establish a bona fide capability to meet this requirement. Only written responses will be considered. As aresult of analyzing responses to this synopsis, the contracting officer may determine that a solicitation will be issued. Verbal communications will not be considered. Responding firms shall indicate whether or not they are a small or small disadvantaged business concern. For the purpose of this requirement any concern employing 500 or less employees is considered a small business. Solicitation Number: F01600-97-RA012. The Standard Industrial Classification Code for this procurement is 5065. Documentation submitted shall provide sufficient detail to enable our technical personnel to perform an evaluation. All pertinent information shall be received in this office within 15 days after publication of this notice. Your interest in this announcement is strictly voluntary. Please be advise that all costs/expenses associated with this effort will not be reimbursed by the government. All responses from responsible sources will be fully considered by this agency. (0030)

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