Department of Defense Education Activity, Hqs, Procurement Div, 4040 N. Fairfax Drive, 8th Floor, Arlington, Va 22203

D -- COTS SOFTWARE FOR SCHOOL SYSTEM ADMINISTRATION DUE 062097 POC MS. C. W. COX, (703) 696-3843 x 4110 THIS IS A MARKET SURVEY ONLY -- NO SOLICITATION EXISTS. This market survey is being conducted to determine the commercial availability (or non-developmental items availability) of a COTS educationally-oriented software product or product suite compatible with and accessible through existing local area networks. Product must be capable of providing school-system-wide general office automation focused toward the administrative support functions in about 150 elementary and secondary schools (85,000 students) located overseas in 14 countries, in 11 overseas district superintendent offices, two overseas area service centers. DoDEA Headquarters (Arlington, VA) requires school summary information only. (An additional 65 schools (33,000 students) located in seven states within the continental US and Puerto Rico, and 17 district offices may or may not be involved.) These functions include but are not limited to: attendance, health, schedule year maintenance, teacher gradebook, master schedule building, walk-in scheduling, interface with optical mark readers, special education support as well as producing reports such as class lists, daily absentee lists, student directory, course list, report cards, transcripts and data extracts for district service offices, area offices and headquarters. Software features must include the ability to create DoDEA-specific data items capable of the complete functionality (e.g., the ability to sort) associated with any standard data item defined in the COTS software product. For example. while a standard COTS software product is expected to include fields for parents/guardians names, DoDEA has a specific requirement for fields associated with a student's sponsor, military rank and other military-specific data items (date of rotation, duty address, billeting address) and extensive information related to military careers on overseas assignments as well as a variety of foreign telephone numbers. The Government's market survey is also to determine availability of related software support services and training as well as technical support. Extent, if any, of overseas site support is not determined but may be required. Please provide information which would be sufficient to enable the Government to determine whether or not you can support the functions previously described. For the purpose of this survey, the Government requests a response to the following: (1) Name the software product, its manufacturer, and identify whether or not it is customarily available in the commercial educational marketplace? (2) Do you plan to make all items (product software, services, training) for a complete solution available on a GSA schedule or other existing Federal Government contract (e.g., joint service umbrella ID/IQ) available to DoD agencies and, if so, when? (3) To what extent do you provide toll free or call-back telephone support (none, 10hrs 5day/wk, 24hrs with callback within Xhrs?) (4) What are the minimum hardware requirements (PC-level, server-level, communication line speeds) needed to support the software? (5) To what extent do you provide training support (on-line help, VHS video, CAI, formal classroom?) (6) To what extent do you provide software support services and technical support? (7) To what extent does the software provide for customization (user-defined data items, customized reports?) (8) Quantify the current usage of the software by identifying how many school systems and how many individual schools within those school systems use the software. Do NOT include in your count individual stand-alone (i.e., private, non-system) schools. Provide three points of contact for customers (school systems NOT individual schools) using the software. (9) Provide information regarding availability of demonstration software of the product. (10) Provide information regarding web site availability (need NOT be a single web site) with both product and company information. (11) Provide information (dates, locations) regarding any company participation (whether company-sponsored or not) in events and appearances (e.g., conventions, conferences) scheduled for the remainder of this calendar year. (12) In preparing your response, note that within the context of this market survey, the word "company" refers to that of the survey respondent. Clearly identify WHERE (e.g., training) all non-company (i.e., third party) sources are required for your solution. Unless specifically requested in the survey, you need NOT identify by name, if applicable, any non-company sources. Provide your response by 20 June 1997. THIS IS A MARKET SURVEY ONLY -- NO SOLICITATION EXISTS. (0136)

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