U.S. Department of Energy, Richland Operations Office, P.O. Box 550, MS A7-80, 825 Jadwin Avenue, Richland, WA 99352

U -- MICROSOFT COMPUTER TRAINING SOL RQ01 DUE 071897 POC Contact Point/Contract Specialist, Mr. John Perez, Fax: 509-376-5378 The U.S. Department of Energy, Richland Operations Office is seeking sources to provide Microsoft computer training in accordance with the following statement of work: A.1 GENERAL REQUIREMENTS. A.1.1: Scope of Work (Objectives): The contractor shall provide Microsoft computer training services to the U.S. Department of Energy, Richland Operations Office ( DOE RL) personnel. The primary course location will be the Tri-Cities (Kennewick, Pasco, or Richland Washington) or at the DOE-RL Hanford Site. The contractor shall provide computer labs, student materials, and instructors for the applications described below. There will be no more than one person receiving training on a computer at one time. This training shall be hands-on computer training, directed towards personnel with little or no previous experience with Microsoft Office products and a mix of skill levels. This training will provide an introduction to Microsoft computer applications such that upon completion of the training the trainee can start using the software applications. A.1.2 The contractor shall provide these courses over a period of three to four days to consist of the following Microsoft Office 97 programs: Intro to Microsoft Office 97; Microsoft Word for Windows; Microsoft PowerPoint for Windows; Microsoft Access for Windows; Microsoft Excel; Outlook 97; and Basic Internet Use. Courses will need to be provided several times over the next few months to accommodate the expected number of students. The number of expected students will vary with a minimum of 200 and a maximum of 400. Each student shall be provided an individual training work station (computer) with no more than twenty-five (25) students per class. Training for all students shall be completed by January 30, 1998. A.2 APPLICATIONS A.2.1 Introduction to Microsoft Office 97: This shall include a basic introduction to and instruction on the Office 97 environment and how all other applications can interact and work together within the Office 97 environment. Topics shall include file management, disk management, control panels and help features. A.2.2 Microsoft Word for Windows: The instruction for this course shall cover the transition from WordPerfect 5.1 for DOS and 6.1 for Windows to Word 7.0. It shall present basic topics of the Word 97 application to include how to create a document, printing features, editing, move and copy text, formatting, proofing, automatic text features, and how to import files from other sources. A.2.3 Microsoft PowerPoint for Windows: The instruction for this course shall cover creating and editing presentations, printing, proofing, working with objects, WordArt, Clip art, slide shows, adding charts, etc. The student shall gain a basic knowledge in the preparation of presentations and have an overview of the DOE RL format for PowerPoint presentations. The macro format will be provided by RL to the contractor. A.2.4 Microsoft Access for Windows: The instruction for this course shall introduce the student to Access design and use. Course will cover, at a minimum, designing a database, viewing, editing, deleting records in a database, creating and working with tables, creating queries and reports, and creating and using forms. Please Note: Due to the higher level of training this class may not generate as much interest as the other classes. A.2.5 Microsoft Excel: Students shall be instructed in how to create, modify, print and format spreadsheets, editing techniques, managing directories in Excel, working with multiple spreadsheets, working with charts, and importing files from other sources. A.2.6 Outlook 97: This application will replace the current cc:Mail and LanCal applications now being used at the Hanford Site. Students shall be instructed on how the new applications work independently and within Office 97. How Outlook 97 is used as a communication tool, personal information manager, and as an interface with Internet mail. A.2.7 Internet Use: Students shall be introduced to the basic features of using the Internet, including understanding how the Internet works, how to connect to the Internet, searching the Internet, using Netscape Navigator, basic search tools and programs, and E-Mail basics. A.3 DELIVERABLES A.3.1 Training sessions for RL personnel shall be developed and ready to begin instruction by July 28, 1997, with the majority completed by November 7, 1997. The class schedules shall be arranged so that students can attend only those applications they need to attend. The classes shall continue in order to accommodate those students who may not be ready to take classes until the actual transition to Microsoft Office 97. A schedule of classes shall be established that permits DOE-RL personnel to complete the training no later than February 6, 1998 with a majority of the students completed by November 7, 1997. QUOTATION INSTRUCTIONS: The U.S. Department of Energy, Richland Operations Office (DOE-RL) anticipates awarding a firm-fixed-price purchase order for the services described in this Statement of Work. Offerors are requested to submit competitive quotations and qualification statements that include the following: 1. Certifications and experience in delivery of this type of training and a contact name and phone number of customer who is willing to answer questions as a reference. 2. Cost Quotation which includes breakout of travel expenses in accordance with planned course delivery. Allowable Federal Travel Regulation rates for the location of course delivery are as follows: Hotel Allowance: $ 50.00 Per Diem (Meals) $ 30.00 -Quotations can be faxed to John Perez, U.S. Department of Energy, 509-376-5378.- (0191)

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