Pension Benefit Guaranty Corporation, Procurement Department, 1200 K Street, NW, Suite 1090, Washington, DC 20005-4026

D -- MAINTENANCE SERVICE FOR FILENET SOFTWARE SOL PBGC-RQ-97-0125 DUE 122397 POC Kay Macaluso, (202) 326-4160 extension 6396 E-MAIL: Macaluso.Kathryn@pbgc.gov, Macaluso.Kathryn@pbgc.gov. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR 12.6 as supplemented, with additional information included in this notice. This requirement is being processed in accordance with FAR 12. This announcement constitutes the only solicitation to be provided. A written solicitation will not be issued and any requests for a solicitation package will not be acknowledged. This synopsis will serve as a Request for Quotations (RFQ) PBGC-98-RQ-0125 which seeks written proposals for the type of maintenance outlined herein. The SIC Code applicable to this requirement is 7378 and the dollar threshold is $18.0M. Proposals will be accepted until 2:00pm. EST on December 23, 1997. This synopsis and incorporated provisions/ clauses are those in effect through Federal Acquisition Circular 97-02. This acquisition will be processed using the Simplified Acquisition Procedures. Proposals received in response to this notice will be considered for award to the responsible offeror submitting the lowest overall cost to the Government. Questions relating to this notice shall be submitted in writing no later than December 18, 1997 and sent via facsimile (202) 326-4162. Answers will be provided via the Commerce Business Daily (CBD). The following provisions/clauses are applicable to this solicitation: FAR 52.212-1, Instruction to Offeror's Commercial (Oct 1995), 52.212-3, Offeror Representation and Certifications -- Commercial Items (Mar 1996), 52.212-4, Contract Terms and Conditions -- Commercial Items (Oct 1995) and 52.212-5 Commercial Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Item (Aug 1996). A completed copy of provision 52.212-3 shall be submitted with proposal to be considered for award. Copies of the above provisions/clauses are available upon written request and sent via facsimile at (202) 326-4162. The following is the statement of work for this Software Maintenance. The contractor shall provide phone support and software upgrades for the period of January 1, 1998 through December 31, 1999. Specifically the contractor shall provide phone support Monday through Friday, 8:00am to 5:00pm, local standard time, excluding Government Holidays. The contractor shall provide guaranteed response time of two hours for Priority 1 type service calls, four hours for Priority 2 and eight hours for Priority 3. Priority 1 service calls are those that are required when the system is totally down, Priority 2 service calls are those that are required when the outage affects production or is slowing processing and Priority 3 service calls are those that are required when the outage or software malfunction does not have a direct impact on production processing. Response is defined as initial telephone contact back to the caller, remote dial-in or arrival on-site. The contractor shall provide all client/server software updates and upgrades, providing all major, minor and maintenance releases as they become available. The contractor shall provideremote technical support to PBGC for upgrading to a new release during normal support hours coverage. The contractor shall provide electronic support to include access to contractor FTP server for file transfers and downloading of common fix files. The software to be maintained is installed at Washington, DC and other field locations. All trouble calls will be placed from and new releases of software will be distributed from the Washington, DC location. The software installed is as follows: Workforce Desktop Suite Upgrade, PN 301406 (412 each), Image Display WIN, Workflo Script, PN 302025 (100 each), AIX Operation System Services, PN 500001 (4 each), Workflo Print, Ricoh LP-M20, PN 500139 (3 each), Workflo Scan Low Volume Expanded, PN 500224 (2 each), Workflo Scan Midrange Volume, PN 500225 (1 each), Workflo Scan High Volume, PN 500227 (1 each), Distributed Services Support, PN 500287 (1 each), Image Management Services Add-on (SLU), PN 500391 (192 each), Software Driver OSAR-88M/144M, PN 500419 (1 each), Software Driver, Standalone Optical Disk Unit, PN 500420 (2 each), Visual WorkfloComposer, PN 500480 (1 each), Visual Workflo Performer, PN 500481 (500each), Visual Workflo Conductor, PN 500482 (4 each), Workforce Desktop/IDU, PN 500487, (62 each), SMART/Workforce Desktop Image Display, PN 900043 (50 each), REVISE/EDIT, PN 900051 (1 each), Image Management Services (SLU), PN 900258 (64 each), Image Management Services, PN 900261 (64 each), Workshop Prof. Program Pkg, PN 901171 (3 each), Workflo Scan Low Volume Expanded, PN 500224 (2 each), Workflo Scan Midrange Volume, PN 500225 (1 each), Image Management Service (SLU) PN 500389, (64 each), Software Driver, Standalone Optical Disk Unit, PN 500420, (1 each). The following software is installed at 9 other field locations (1 or more copies at each location for a total of 13): Workflo Scan Low Volume, PN 500223. In addition to the performance period identified above the contractor shall propose four (4) one-year option periods for the continued maintenance of the identified software. The support necessary for this operation is a level that is defined as the "Silver Support Plan" that is provided by FileNet. Facsimile offers will be accepted at (202) 326-4162. (0351)

Loren Data Corp. http://www.ld.com (SYN# 0024 19971219\D-0002.SOL)