Department of Transportation, National Highway Traffic Safety Administration, Office of Contracts and Procurement, NAD-30, 400 Seventh Street, S.W., Room 5301, Washington, DC 20590

B -- NHTSA'S IT CUSTOMER SERVICE SOL DTNH22-98-Q-03009 DUE 012098 POC Point of Contact -- Mike Adorno, Contract Specialist, (202) 366-4663, or Janice B. Flemming, Contracting Officer, (202) 366-9564 The National Highway Traffic Safety Administration (NHTSA) intends to negotiate with Mathews & Company for the plan and development of survey questions for NHTSA's Information Resource Management (IRM) customers in order to obtain a more accurate picture of our clients' most important needs and desires and to ordain a baseline for the establishment of performance measures that will be used to improve execution. The contractor shall plan for developing materials and facilitate an on-site Survey Design Workshop for up to 25 people including IRM and internal IRM customers. The contractor shall develop, complete drafts as necessary, and test the questions to be included in the survey. The contractor shall receive the survey output from NHTSA OIRM in a mutually agreed upon electronic format and process the standard reports listed including the bench marking report. The contractor shall analyze these reports and prepare the final report which will be on a outline form and will include the survey's major findings, conclusions and recommendations. The contractor shall also provide follow-up support on an as needed basis. Expressions of interest without sufficient detail to permit evaluation of capabilities will not be considered. Oral expressions of interest will not be considered. This notice of intent is not a request for competitive quotations nor is a Request for Quotations solicitation document currently available. A determination by the Government not to compete this action based upon responses to this notice is solely within the descretion of the Government. Information received will be considered solely for the purpose of determining whether to conduct a competitive simplified acquisition. In the absence of responses from interested firms demonstrating their capability, NHTSA intends to request a quotation from Mathews & Company on a noncompetitive basis for the services described. Responses must be received by the listed procuring office within 15 calendar days from the date of the publication of this notice. (AC0106003-04) (0006)

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