EPA, ADP Placement Section (3803F), 401 M St. SW, Washington, DC 20460-0001

70 -- MAINTENANCE FOR SGI/CRAY SUPERCOMPUTERS SOL TBD DUE 091099 POC Jesse F. Kingsberry (202) 564-4751 WEB: click here to download a copy of the RFP, http://www.epa.gov/oamhpod1/adp_placement/sgicrysm/index.htm. E-MAIL: click here to contact the contract specialist via, Kingsberry.Jesse@epa.gov. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR subpart 12.6, as supplemented with additional information included in this notice. The EPA intends to place a sole source contract with Silicon Graphics Computer Systems, Inc., (Contracting Administration 200 Westpark Drive, Suite 270, Peachtree City, GA 30269) for continuing maintenance and software upgrades as available for its SGI/Cray Supercomputer. Preventive and remedial maintenance is needed for three SGI/Cray Supercomputers and associated SGI/Cray peripheral equipment located at the National Environmental Supercomputing Center (NESC) in EPA's National Computer Center (NCC) in Research Triangle Park, NC. The following clauses and provisions apply: FAR 52.212-1, 52.212-3; shall be included with any offer, 52.212-4 and 52.212-5. The anticipated contract time frame will begin 10/01/99 and contain a base period and four options totaling 60 months. The major SGI/Cray components of the NESC hardware configuration requiring maintenance are: One SGI/Cray T3E, a 1200 MHZ massively parallel processor with 64 processors, 256 megabytes of central memory per processor -- two Gigawords of total memory. One SGI/Cray T3D massively parallel processor with 128 Processing Elements (PE's) and 8 gigabytes (total) memory. Each PE has 64 megabytes of local memory. One SGI/Cray C94, with a clock speed of 4.17 nanoseconds (billionths of a second) that yields a theoretical peak performance of 0.96 billion floating point operations per second (gigaflops) per processor. Over 750 Gigabytes of high speed SGI/Cray rotating disk mass storage devices. A complete list of inventory to be maintained is available at (OAM Web site/ http://www.epa.gov/oamhpod1/adp_placement/sgicrysm/index.htm). EPA requires on-call, on-site maintenance 24 hours per day, seven days a week including holidays, with a response time not to exceed two hours from the time in which it has been determined by the contractor and EPA that an on-site visit is required. This level of premium service is referred to as: Customer Support Agreement with the FullExpress Support Attachment, and the Accelerated 4-Hour to 2-Hour On-Site Response Uplift and 24x7 Expanded Principal Period of Maintenance Uplift. This will provide the following services: 1) Telephone Support: access to the contractor's toll-free support number during the 24 x 7 Principal Period of Maintenance (PPM). The contractor will work with EPA to remotely diagnose and identify Products not performing in accordance with SGI's written specifications, and will provide limited technical assistance regarding EPA's use of Products and related documentation. 2) On-site hardware support, including: a. Remedial Maintenance: keeping Equipment in good working condition and repair (performing as per SGI/Cray's published Equipment specifications current on the date that such Equipment was first installed) during normal use by replacing defective parts at EPA's request. If a problem requires that an SGI systemsupport engineer (a "SSE") go to EPA's site, SGI will dispatch a SSE to arrive at EPA within two (2) PPM hours after problem determination (not from the time the initial problem call was placed). b. Preventive Maintenance. The contractor shall provide preventive maintenance to EPA by making periodic inspections, tests, and adjustments to the Equipment, other than Customer-performed maintenance as set forth in the Agreement, at times and to the extent required at the contractor's sole discretion, scheduled at a mutually acceptable time. c. Replacement Parts. The contractor shall furnish replacement parts to EPA on an exchange basis to replace parts that fail. These parts shall be Cray-certified OEM parts, either new or performing as new. Parts not covered by existing Full Express support, such as those that might be required under a special "on-call" assignment (described below), will be billed to EPA at then-current rates. 3) Licensed Software Support. The contractor shall provide updates to all software that has been previously licensed from SGI, on general release of such updates to SGI customers. The contractor will also process Licensed Software/documentation bug reports and enhancement requests (at SGI's discretion) and provide EPA with status on reports/requests at EPA's request. 4) General. The contractor will install all non-Customer installable Products included by EPA for coverage under the FullExpress Support Attachment. 5) Additional On-Call Support. On-call support outside the scope of the existing Full Express coverage is available subject to a minimum two (2) hour charge at then-current rates. EPA shall submit a detailed Task Order to the contractor with each such request, and the contractor must approve the Task Order prior to the start of any work. Scheduled preventative maintenance and prompt, around-the-clock availability of remedial maintenance are essential to ensure that the SGI/Cray supercomputers and associated SGI/Cray peripherals can process, deliver, and store scientific information and application results is a timely and reliable manner. EPA also requires prompt implementation of all EPA-approved mandatory and optional Engineering Changes proposed by SGI/Cray. These changes may involve hardware features for enhanced reliability and performance, and modification to SGI/Cray-proprietary microcode or firmware embedded in the equipment. All remedial maintenance, preventative maintenance, and equipment modifications require SGI/Cray-trained and certified technicians to implement. These technicians must provide evidence of OEM-certified maintenance training and have a minimum of six (6) months experience maintaining the SGI/Cray C90, T3D and T3E processors. EPA believes no other source is capable of maintaining and providing technical version updates and support for this hardware and software product suite other than SGI, due to the proprietary and trade sensitive nature of the product and system engineering changes. Interested vendors offering identical or equivalent product maintenance and technical support must identify their interest and fully document their capability to meet the agency's requirement by forwarding a detailed response. Responses are due by 1:00 PM (local time) on September 9, 1999. All requests must be in writing and include company name, point of contact, telephone number, and sufficient technical documentation to determine the ability to meet the requirement. Responses shall be submitted to: Environmental Protection Agency, Attention: Jesse F. Kingsberry (3803R), 401 M Street, S.W., Washington, D.C. 20460. Courier or hand-delivered proposals should be delivered to the US EPA Bid and Proposal Room, 6th Floor, Attn: Jesse F. Kingsberry, 1300 Pennsylvania Avenue, Washington, DC 20004. Vendors' response shall be in writing and reference SGI/Cray Supercomputer Maintenance. Telephone requests will not be honored. Posted 08/24/99 (W-SN371614). (0236)

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