D -- SOURCES SOUGHT FOR PBX MAINTENANCE

Notice Date

July 3, 2001

Contracting Office

General Services Administration, Federal Technology Service (FTS), FTS, 7T-2 Louisiana, 819 Taylor Street, Room 14A02, Fort Worth, TX, 76102

ZIP Code

76102

Solicitation Number

7TF-01-0023

Response Due

July 9, 2001

Point of Contact

Paulette Sepulvado, Contracting Officer, Phone (817) 978-0503, Fax (817) 978-4739, Email paulette.sepulvado@gsa.gov -- Paulette Sepulvado, Contracting Officer, Phone (817) 978-0503, Fax (817) 978-4739, Email paulette.sepulvado@gsa.gov

Description

The General Services Administration (GSA), Federal Technology Service (FTs), Greater Southwest Region, is issuing a sources sought synopsis for the following services: Our client, United States Army Corps of Engineers (USACE) New Orleans District (CEMVN), located at 7400 Leake Ave, New Orleans, LA 70118, has need for follow-on Maintenance for their PBX. They have a Nortel Meridian Option 81C release 24, issue 25, with 1500 port/lines located at the above address. The following criteria is applicable for this sources sought synopsis: 1) Client is seeking contractor that is fully Nortel Option 81 certified 2) Maintenance sought will be for the next year starting August 4, 2001 for a one-year period 3) Coverage will include: all cards, software/hardware presently installed, and may include the telephone instruments which consist of : 950 each of Nortel M3902, 80 each of Nortel M2008, 15 of Nortel M2616, 16 of Nortel M2616 with 22 key expansion module and 2 each of Nortel M2250 attendant console. 4) Client is seeking the following response time: Contractor must provide a 24 hour toll free telephone number for normal and after-hours contacts. Client prefers direct cell/pager numbers of on-call techs rather than an answering service. Client requires a 7 x 24 major alarm automatic dial configuration. 5) Contractor must have a technician stationed in the New Orleans area to assure the needed response time. Client is seeking a maximum response time of 4 hours to address major system alarms. A major alarm is defined as 25% outage. In addition, a 24-hour response will be adequate for minor alarms, that is, one day from the time that a minor trouble is reported. Minor alarms are defined as system problems that do not cause losses of telephone service. These time frames are allotted for the service provider's arrival. 6) In an effort to lower the contract cost, if the vendor is required to provide service before or after the normal working hours 7:00AM to 4:00PM, then USACE, New Orleans agrees to pay the technician's hourly rate. This is not a formal solicitation; the Government is seeking qualified sources to provide the service outlined above. Concerns that respond should furnish detailed data on their capabilities to the Contracting Officer, Paulette Sepulvado, at GSA, FTS, 819 Taylor Street, Fort Worth, Texas. Phone number: 817-978-0503, fax number: 817-978-3454; email: paulette.sepulvado@gsa.gov..

Web Link

Visit this URL for the latest information about this (http://www.eps.gov/spg/GSA/FTS/7TRT2/7TF-01-0023/listing.html)

Record

Loren Data Corp. 20010706/DSOL009.HTM (D-184 SN50Q7I9)