U.S. Department of Agriculture, Farm Service Agency, Acquisition Management Branch, STOP 0567, 1400 & INDEPENDENCE AVENUE, SW Washington, D.C. 20250-0567

D -- TELEPHONE MAINTENANCE AND SUPPORT SERVICES SOL FSA-R-0001-00DC DUE 111799 POC Scott Wolz 202-720-3736 WEB: http://www.fsa.usda.gov/amb, http://www.fsa.usda.gov/amb. E-MAIL: Scott Wolz 202-720-3736, swolz@wdc.fsa.usda.gov. Contractor shall provide moves, adds and changes or disconnects of primarily NEC and NEAX2000 IVS phone systems for USDA partner agencies located at approximately 4,100 sites throughout the United States, Puerto Rico, Guam, and the U.S. Virgin Islands. Other telephone systems include, but not limited to AT&T Partner Plus, Comdial, and Executone. The contractor shall also provide remote and on-site system programming, system analysis, on-site end-user training, maintenance on all non-warranty telephone equipment, maintenance on warranty telephone equipment where equipment or circumstances are not covered under the existing warranty, trouble call tracking, systems database management, systems parts procurement and monthly reports on services provided. Contractor must have the ability to deploy NEC certified technicians to above locations within 8 hours (priority repairs that do not require part replacement); 24 hours (priority repairs that do require part replacement or a technician to be on- site) 1business day (routine repair that do not require part replacement or a technician to be on site) and 3 business days ( routine repairs that do require part replacement or a technician to be on site). The contract award will be from January 1, 2000, through September 30, 2000, with four, one year option periods. Service will commence on January 1, 2000. Telephone requests for the solicitation will not be honored. November 17, 1999, is the anticipated due date for submission of proposals, not the date for the issuance of the solicitation (refer to the solicitation for the specific proposal due date and time). It is anticipated that the solicitation will be released on or about November 01, 1999. The proposed contract is 100% set aside for small business concerns. This procurement is being conducted subject to the availability of FY 2000 funds. The RFP document was developed using Word Perfect 8.0 and Word and will only be available through the USDA Farm Service Agency Contracting Home Page (AMB Web page). All amendments and other information regarding the solicitation will be issued through the AMB Web page. Potential offerors will be responsible for monitoring the AMB Web page for amendments and any other procurement related information. The AMB Web page is accessible 24 hours a day, 7 days a week and is located at "http:// www.fsa.usda.gov/amb". If you have any questions regarding the AMB Web page, please contact Scott Cook at 202-720-7349. See numbered Note 1.***** Posted 10/14/99 (W-SN391716). (0287)

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